System Service Exception in HP Envy Laptop

[pwscott]

Hi! I am getting BSODs on my HP Envy Beats Edition laptop running Win7 64bit.

I ahev attached the mini dumps. I have already tried uninstalling the graphics crd driver for the Radeon 6630M and re-installing a new driver from the HP Website but this was of no help. I did try using "Driver Sweeper" to get rid of the old driver and downloaded a new driver from HP. Attempting to do so from AMD/Radeon results in their downloader telling me there isn't one hat is compatible and to get the driver from HP.

I'd sure love to get some help with this. THANKS.

 

[Shintaro]

The minidumps report that stdriver64.sys is causing the problem. Possibly from :http://www.nchsoftware.com/
Also there was a mini dump that reported that usbaudio.sys was a problem.

I would strongly suggest that you start by updating ALL drivers for your laptop from HP.

 

[pwscott]

Thanks. All ARE up to date. I removed the NCH SW called Debut and no crashes since for 3 hours.

 

[Shintaro]

Cool Buddy, if it is fixed can you please mark the thread as Solved.

Glad I could help.

 

[pwscott]

Driver crash on HP Laptop

As soon as I know it's cured I will mark it solved.

Cool Buddy, if it is fixed can you please mark the thread as Solved.

Glad I could help.