System Restore keeps stopping

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i have a hitachi touro desk pro, usb 3.0, win 7 x64, hp z400 workstation

it keeps stopping during creating a system image with an I/O error.

i have also had a code 43 after a system restart.

the code
 

zigzag3143

Wanikiya
Microsoft MVP
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i have a hitachi touro desk pro, usb 3.0, win 7 x64, hp z400 workstation

it keeps stopping during creating a system image with an I/O error.

i have also had a code 43 after a system restart.

the code
Your system specs? My crystal ball isi in for repair.

What are you trying to back up to? Perhaps an external HD?

An I/O error should be logged in event viewer.

To check for freezing/crashing you need to check several things.

1-Event viewer.
Type eventvwr in search and go to the windows log>application tab.
Look for errors. Errors have red in the left hand column.

Look for errors that say app hang, or app crash, or anything related to the problem.
When you find them either take a screenshot of them and upload them to us, or note the event ID and source codes and look them up in google. If you cant find them in google tell us what they are.
 

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