Computer OS: Windows 7
Browser: IE8
Running W7 32bit. Used Windows Easy Transfer to copy over my settings & old info. When I plugged in my HP Deskjet 5650 into new W7 computer, it was recognized and I have been using it. Today all of a sudden it acts dead, will not print anything not even a test page. Ran all the driver updates and diabnostic tools I could find and they say there is nothig wrong with printer. Even tried to reinstall printer from CD disk but it would not let me install it.
W7 acknowledges it as the default printer. It seems to me something changed in the W7 settings but I have no idea what. I did do a defrag and disk cleanup Sat night before I closed down.
I have XP on same computer and different partition and it works just fine.
I was advised to "Updated drivers link is here...". I did and no drivers seem to be missing.
I was then told: Restart the Print Spooler device
1.On the Windows taskbar, click Start, click Control Panel , and then double-click Administrative Tools .
2.Double-click Services .
3.In the list of Services , double-click Print Spooler . The Print Spooler Properties window opens.
4.Click Stop to stop the Print Spooler.
5.Click Start to restart the Print Spooler.
6.Click OK .
7.Restart the computer.
8.Try printing again.
I did this but no luck. I do not know where to go from here.
Help please.
Patti
Browser: IE8
Running W7 32bit. Used Windows Easy Transfer to copy over my settings & old info. When I plugged in my HP Deskjet 5650 into new W7 computer, it was recognized and I have been using it. Today all of a sudden it acts dead, will not print anything not even a test page. Ran all the driver updates and diabnostic tools I could find and they say there is nothig wrong with printer. Even tried to reinstall printer from CD disk but it would not let me install it.
W7 acknowledges it as the default printer. It seems to me something changed in the W7 settings but I have no idea what. I did do a defrag and disk cleanup Sat night before I closed down.
I have XP on same computer and different partition and it works just fine.
I was advised to "Updated drivers link is here...". I did and no drivers seem to be missing.
I was then told: Restart the Print Spooler device
1.On the Windows taskbar, click Start, click Control Panel , and then double-click Administrative Tools .
2.Double-click Services .
3.In the list of Services , double-click Print Spooler . The Print Spooler Properties window opens.
4.Click Stop to stop the Print Spooler.
5.Click Start to restart the Print Spooler.
6.Click OK .
7.Restart the computer.
8.Try printing again.
I did this but no luck. I do not know where to go from here.
Help please.
Patti