Print Test Page Problem

[JJG]

I have installed my new Brother HL2270dw under Windows 7 64bit and when
I print a test page from within Windows by right clicking the 2270dw
icon in Control Pane/Devices and Printers and then choosing Printer
Properties/Print Test Page, the page prints correctly except for the
last line. It shows only roughly the top half of the line. As best I can
read it, it says

'C:Windows\system32\spool\DRIVERS\X64\3\GMB0A_0004.DLL (1.00)'.

For other printers, I usually got a line at the end of the page which
said something like, "End of Test Page." Not so in this case.

What is wrong and how do I correct this?

Thank you.

 

[Char Jackson]

I have installed my new Brother HL2270dw under Windows 7 64bit and when
I print a test page from within Windows by right clicking the 2270dw
icon in Control Pane/Devices and Printers and then choosing Printer
Properties/Print Test Page, the page prints correctly except for the
last line. It shows only roughly the top half of the line. As best I can
read it, it says

'C:Windows\system32\spool\DRIVERS\X64\3\GMB0A_0004.DLL (1.00)'.

For other printers, I usually got a line at the end of the page which
said something like, "End of Test Page." Not so in this case.

What is wrong and how do I correct this?

Thank you.

Start with the easy stuff. You're using standard 8.5x11" paper and
have the same size selected in the printer properties? Did you install
the exact driver that matches your printer, or was it more of a
generic driver that tries to cover multiple models? Margin settings?
How close to the bottom of the page is the last line of text? Did it
run out of paper or did it run out of printable area? What does print
preview show, perhaps using a real document rather than the test page?

 

[JJG]

Start with the easy stuff. You're using standard 8.5x11" paper and
have the same size selected in the printer properties? Did you install
the exact driver that matches your printer, or was it more of a
generic driver that tries to cover multiple models? Margin settings?
How close to the bottom of the page is the last line of text? Did it
run out of paper or did it run out of printable area? What does print
preview show, perhaps using a real document rather than the test page?

Thank you.

1. Standard 8.5" x 11" paper
2. 'Letter' is selected in printer properties
3. Driver is supplied by Brother and is up to date
4. No way to set margins in this instance.
5. 'Normal' documents, Exel and Word .etc print just fine at the bottom
of the page.
The phenomena manifests itself only when using the Print Test Page
button in Printer Properties. Interestingly, it also happens with my HP
Photosmart. I just noticed that.

Thanks again

 

[Char Jackson]

Thank you.

1. Standard 8.5" x 11" paper
2. 'Letter' is selected in printer properties
3. Driver is supplied by Brother and is up to date
4. No way to set margins in this instance.
5. 'Normal' documents, Exel and Word .etc print just fine at the bottom
of the page.
The phenomena manifests itself only when using the Print Test Page
button in Printer Properties. Interestingly, it also happens with my HP
Photosmart. I just noticed that.

Thanks again

You're welcome. Chalk it up to funky "print test page" routines. At
least your regular documents don't seem to be affected.

 

[JJG]

You're welcome. Chalk it up to funky "print test page" routines. At
least your regular documents don't seem to be affected.

I have come to that conclusion also. I tried to contact Brother Support
by 'phone today to see what they had to say but they were closed for
President Day. Will try again tomorrow.

 

[Gene E. Bloch]

You're welcome. Chalk it up to funky "print test page" routines. At
least your regular documents don't seem to be affected.

I agree with that diagnosis, and would suggest that the OP experiment
with a longer sheet. I think A4 is longer than Letter, but in the US,
Legal is more likely to be handy.