Novice needs help with windows 7 freezes

[RyanD]

Hello everyone. This is one of my first posts but have read the w7forums for a long time. I've had the random windows 7 freezes for a while now. Sometimes it will go for days without freezing, or like this morning I had to restart 4 times in a row after it froze as soon as my desktop loaded.

I've read most of the huge 50+ page 'fixes' thread but I am not technical enough to attempt most of the recommendations. I hope you can put up with my computer ignorance and walk me through some fixes. I can update drivers, but anything else messing with bios or internal settings I am at a loss.

I am attaching my system information, hopefully we can start with some basic tests (hard drive/memory tests I do now know how to do). Hopefully it can be fixed. Thank you for any help you can provide.

Ryan

 

[TorrentG]

It looks like you might have malware, specifically:

RunDLLEntry c:\windows\system32\rundll32.exe c:\windows\system32\ambrune.dll,rundllentry Public HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

Download, install then run and update the definitions in a free program called Malwarebytes. Let it scan and remove all it finds.

The freezing is otherwise very likely caused by McAfee. Use the tool found here, in safe mode, to remove it:

AV Uninstallers - Windows 7 Forums

Reboot and install MSE to replace it.

 

[RyanD]

Malwarebytes did not come back with anything:

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org
Database version: 4652
Windows 6.1.7600
Internet Explorer 8.0.7600.16385
9/19/2010 3:10:17 PM
mbam-log-2010-09-19 (15-10-17).txt
Scan type: Full scan (C:\|)
Objects scanned: 271743
Time elapsed: 33 minute(s), 57 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)

Try something else to remove that file or?

 

[TrainableMan]

Try RKill and see if it finds anything.
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