Nedd help with 1st BSOD in Windows 7 x64


brkkab123

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I just did a Repair install of Windows 7 Professional to fix a problem sfc /scannow couldn't fix. That problem was solved. Friday night I left my pc running Microsoft's August Malicious Software Removal Tool doing a full scan. When I woke up and turned my monitor on I was greeted by the following BSOD error. 0x00000018(0x0000000000000000,0xFFFFFA800AB56F80,0x0000000000000002,0xFFFFA800A68A75F0.
I've attached msinfo32 and the minidump.
Any help is appreciated.
 

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brkkab123

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Will do

Will do as you instruced and uninstall NIS 20011 and Panda Active Scan. Install MSE and update my Microsoft Wireless Optical Desktop keyboard and mouse drivers.I also, ran FileHippos update checker and found that Chrome and IZarch needed updates also. There current now also. Problem should be solved after I follow your instructions. Thanks ToorentG
Step 1, get rid of the Norton/Symantec junkware by booting to safe mode and using the tool found here:

AV Uninstallers - Windows 7 Forums

While there, run the tool to clean Panda remnants also, from above link.

Reboot to normal mode and install MSE.

-------------

Update your Microsoft mouse driver:

point64k point64k.sys Fri May 08 04:53:29 2009

http://www.microsoft.com/hardware/downloads/default.mspx
 
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You're welcome. It's always good to update software, but Chrome and IZarch do not have drivers. Thus, they can not crash Windows at all, ever.
 

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