SOLVED Games Explorer not loading and crashing

[Infernx]

Hey everyone when I open the games Explorer in W7 the green progress bar at the top loads about and 90% of the way and then it just stops and no longer responds I and forced to ctrl+alt+delete and close the process of windows explorer and restart it?

Any ideas?

 

[cybercore]

3rd party software such as various HDD vaults and AV's can possibly cause such behavior. As well as bad ntfs and corrupted user profile.

-In the command prompt:

chkdsk /f

sfc /scannow

- Defragment the hard drive.

- Try a new admin account.

 

[Infernx]

Ok will try and post back with results It could be the AV because It happened right after I installed Mcaffee


________________________________

Ok wow yup sure was the AV software guess Ill give norton a try thanks cybercore

 

[cybercore]

.. It happened right after I installed Mcaffee

Quite possible.