Error in Communication Port (COM 3) in device manager in windows 7

[nasa77]

i have recently installed windows 7 in my dell studio 1555. The problem that i m facing currently is with the PORT : Communication Port (COM 3) in device manager is showing some probelms. Below is the error i m getting

<Error>
Windows cannot determine the settings for this device. Consult the documentation that came with this device and use the Resource tab to set the configuration. (Code 34)
</Error>

Because of this i m not able to use my USB modem for internet. The system is not even detecting it.

But when i tried to update the driver for this i get the notification as driver is upto date.

Please can someone help me out.......

Thanks

 

[Bugsy]

strange, try doing the following see if that sorts your issue;

Uninstall any software associated with the modem
Disconnect the modem from the computer
Install the driver
Connect the modem and when prompted, point Windows to where the driver is installed.

 

[nasa77]

thanks ! yes done that thing i guess 20-30 times but still the same . when i install the modem software it then searches for the driver but it fails again and again

 

[Bugsy]

Whats your modem model number?

have you tried an older driver for your modem?

This where you got your drivers? http://support.dell.com/support/dow...bIndex=&scanSupported=False&scanConsent=False