i plugged only mouse and web-cam in usbWelcome to the W7Forums.
Could you please start out doing the following:
- Download and run TDSSKiller.
- Install Malwarebytes (Free Version) and scan your computer.
- Please download and run Windows Defender Offline. It will create a CD / DVD / USB and will boot and scan your hard drive offline.
- Download CPU-Z and run it. Go to the "About" tab and save it as a txt (text) file. Upload the text file to the forum.
Also what do you have plugged in to your USB ports? Are you using a USB hub?
Please Uninstall any ASUS Utilities for example Asus ATK0110 ACPI Utility.
last crash todayPlease upload the log file from TDSSKiller. It is in C:\ It will start with TDSSKiller.
For example TDSSKiller.2.8.16.0_01.05.2014_03.19.22_log.txt
Have you had any more crashes?
16:17:15.0412 0x0948 \Device\Harddisk0\DR0\TDLFS\cfg.ini - copied to quarantine
16:17:15.0417 0x0948 \Device\Harddisk0\DR0\TDLFS\mbr - copied to quarantine
16:17:15.0424 0x0948 \Device\Harddisk0\DR0\TDLFS\bckfg.tmp - copied to quarantine
16:17:17.0235 0x0948 \Device\Harddisk0\DR0\TDLFS\cmd.dll - copied to quarantine
16:17:19.0072 0x0948 \Device\Harddisk0\DR0\TDLFS\ldr16 - copied to quarantine
16:17:20.0149 0x0948 \Device\Harddisk0\DR0\TDLFS\ldr32 - copied to quarantine
16:17:21.0079 0x0948 \Device\Harddisk0\DR0\TDLFS\ldr64 - copied to quarantine
16:17:23.0790 0x0948 \Device\Harddisk0\DR0\TDLFS\drv64 - copied to quarantine
16:17:25.0506 0x0948 \Device\Harddisk0\DR0\TDLFS\cmd64.dll - copied to quarantine
16:17:28.0502 0x0948 \Device\Harddisk0\DR0\TDLFS\drv32 - copied to quarantine
16:17:29.0671 0x0948 \Device\Harddisk0\DR0\TDLFS - deleted
16:17:29.0671 0x0948 \Device\Harddisk0\DR0 ( TDSS File System ) - User select action: Delete
16:17:31.0175 0x0948 KLMD registered as C:\Windows\system32\drivers\08827882.sys
16:17:55.0580 0x0bd8 Deinitialize success
You have a rootkit, which means that you might get rid of it or maybe you will not.
Code:16:17:15.0412 0x0948 \Device\Harddisk0\DR0\TDLFS\cfg.ini - copied to quarantine 16:17:15.0417 0x0948 \Device\Harddisk0\DR0\TDLFS\mbr - copied to quarantine 16:17:15.0424 0x0948 \Device\Harddisk0\DR0\TDLFS\bckfg.tmp - copied to quarantine 16:17:17.0235 0x0948 \Device\Harddisk0\DR0\TDLFS\cmd.dll - copied to quarantine 16:17:19.0072 0x0948 \Device\Harddisk0\DR0\TDLFS\ldr16 - copied to quarantine 16:17:20.0149 0x0948 \Device\Harddisk0\DR0\TDLFS\ldr32 - copied to quarantine 16:17:21.0079 0x0948 \Device\Harddisk0\DR0\TDLFS\ldr64 - copied to quarantine 16:17:23.0790 0x0948 \Device\Harddisk0\DR0\TDLFS\drv64 - copied to quarantine 16:17:25.0506 0x0948 \Device\Harddisk0\DR0\TDLFS\cmd64.dll - copied to quarantine 16:17:28.0502 0x0948 \Device\Harddisk0\DR0\TDLFS\drv32 - copied to quarantine 16:17:29.0671 0x0948 \Device\Harddisk0\DR0\TDLFS - deleted 16:17:29.0671 0x0948 \Device\Harddisk0\DR0 ( TDSS File System ) - User select action: Delete 16:17:31.0175 0x0948 KLMD registered as C:\Windows\system32\drivers\08827882.sys 16:17:55.0580 0x0bd8 Deinitialize success
So you need to run those scans again and post the log files.
There is no point proceeding until we are sure that the rootkit is removed.
Thanks for that, but when you run TDSSKiller, click on "Change Parameters" and select the additional options:
- Verify file digital signatures
- Detect TDLFS file system.
Then please post the log file to the forum.
wmic recoveros set DebugInfoType = 2