BSOD while playing WoW

[devante120]

Hey, as the title says i've been getting the BSOD while playing World of Warcraft. It's been happening since the beginning of this year when I built a new system. The only two old things on this system are the keyboard and mouse, both of which are pretty old themselves. I run windows 7 pro at the moment but before this I ran windows XP. At first the crashes would happen occasionally but now it happens after 5-15 minutes of playing. I've included the last crash dump I got. Any answers or ideas are appreciated.

Also some extra info, my computer isn't overheating at all, and my drivers are all updated minus the keyboard and mouse because I cannot find them.

 

[cybercore]

The .zip archive is fine, but the .dmp is corrupted. Attach a few other latest crash dumps from C:\Windows\Minidump.

 

[devante120]

yeah for some reason it gives me a file not found error with the other ones i have. ill get another one up soon

 

[devante120]

Alright i pretty much logged on and my computer crashed in about 40 seconds. Fastest time so far.


Error message that popped up:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFF415000133C6C
BCP3: 0000000000000000
BCP4: FFFFF960FFFFFFFF
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

 

[devante120]

Another crash

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: FFFFFA807A60BBC6
BCP2: 0000415000000002
BCP3: 0000000000000001
BCP4: FFFF00000441C58F
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

 

[cybercore]

I have downloaded all your attachments, the archives are fine but the .dmp files are not readable, Windbg gives error.

See if your small memory dump is set this way:

http://maximumpcguides.com/windows-7/set-windows-7-to-perform-a-small-memory-dump-after-a-bsod/


For now do as follows:

1. Attach your drivers list:

http://www.nirsoft.net/utils/driverview.html


2. Attach also your System Health Report by typing perfmon /report in the Start Menu search box. Save it as an HTML file.

 

[devante120]

Did all that you asked, I already had my dump setting set up how its supposed to be. But when i was trying to zip them it wasn't working correctly. However i believe i got it this time. Also the drivers and system report are both in the folder. thanks for all the help by the way

 

[cybercore]

Your drivers are in excellent shape. Uninstall Symantec completely using this tool:

http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20080710133834EN&ln=en_US

It is important to use the tool to make sure there are no Symantec drivers left.


If a BSOD crash happens again, start testing hardware. Run memtest overnight as shown in this tutorial:

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

 

[devante120]

yeah it still crashes, I'm attempting to do the memtest but its not booting the usb like i set it up in the bios. Also if this helps, I only crash when I'm playing retail WoW. However on private servers I can play as long as I want with no problem.