BSOD. Need help.

[xDooZyy]

Well I keep getting a BSOD. I have attached my error dump. I have tried reinstalling drivers. But I am still not sure what it is. Could you please help and help me fix it? Thanks!

 

[Shintaro]

Welcome to the W7 Forums.

I hope that we can help.
EDIT:

OK so you actually need to install SP1 (Service Pack 1) first (The x64 - based)
http://windows.microsoft.com/en-US/windows7/install-windows-7-service-pack-1

Windows 7 Kernel Version 7600 MP (4 procs) Free x64

Please don't hesitate to ask question.

Hope this helps

 

[amaltom61]

Is it safe to install SP 1 on an unstable system,Microsoft has issued many warnings on installing Service Pack 1.

http://support.microsoft.com/kb/2505743

 

[xDooZyy]

Well I tried to install SP1. I get this error
Unspecified Error
E_FAIL(0x80004005)

 

[Shintaro]

Please run a offline scan of you computer:
http://windows.microsoft.com/en-US/windows/what-is-windows-defender-offline/

Please let us know the results.


Then please have a look at the following for Service Pack problem:

http://windows.microsoft.com/en-us/windows7/troubleshoot-problems-installing-service-pack

Please let us know how you go.

 

[xDooZyy]

Well computer was clean. I ran the troubleshooter seemed to fix an error. Now I ran the update readiness. It installed a hotfix. But SP1 still fails.

 

[Shintaro]

Is it the same error?

If it is then the only thing that I can think of to fix the problem is a https://www.w7forums.com/repair-install-t1204.html

 

[amaltom61]

I told you that it will not be safe to install updates to an unstable pc.

 

[TrainableMan]

Is it safe to install SP 1 on an unstable system

This was posed as a question not a recommendation. As if you were asking Shintaro if he was sure.

True, you don't want to install if it is unstable because of a virus but if it is not infected, and stable enough to install, then it may help. It's possible one of the many specific fixes incorporated in SP1 is one this particular machine needs.

 

[Shintaro]

Amaltom61,
If you want to help the user, then research the problem and offer your perspective on the situation rather than spamming a thread with useless comments.

We are here to help people get their computers up and running as quickly and as painlessly, as possible.

 

[TrainableMan]

I apologize in advance xDooZyy, this is off-topic but it is important ...

Amaltom is from India and so English may not be his native tongue; I also suspect he is a rather young student. I truly believe he is trying to help but he needs to choose his words better. His words often come across rude (impolite) and even arrogant.

All posters in W7forums should remember to treat other posters with respect, even if you disagree with their suggestions or information. Do your best to explain why their suggestion might not be a good idea and why your idea might be better, but do not demean or insult them in the process. We want people to feel good about the help they receive here and confident in the information given and even empowered to use that information to fix their computer. What we do not want is posters, seeking help, to feel unwelcome or belittled in any way. We want this forum to be as welcoming as possible to individuals with W7 questions/problems and a place where experienced users stay around and help educate newer users. Please choose your words carefully to be a positive influence for the forum or you will not be allowed to stay.

 

[xDooZyy]

OK. That's fine Trainable. But, here's an update. I still do need help. But I formatted and installed windows clean. Service pack 1 installed perfect. But I still get blue screens. It's only when I am playing games. Could it be overheating? It is liquid cooled if that makes any difference.

 

[TrainableMan]

If you are overclocking your CPU or GPU it is a good idea to set it back to system specs. Make sure your RAM is the proper speed for the board and the timings are correct, then run Memtest86+ to verify the sticks aren't bad because sometimes they come out of the box defective.

And most importantly, post your zipped DMP files here to be evaluated.

 

[Shintaro]

Mate,

Please upload the latest crash dump files to the forum.

 

[xDooZyy]

Okay here is the dump of the error. And I do not believe my computer is overclocked.

 

[Shintaro]

Please update:

LAN Drivers:

Rt64win7.sys Thu Feb 26 20:04:13 2009

http://www.realtek.com.tw/downloads...d=5&Level=5&Conn=4&DownTypeID=3&GetDown=false


AVG

avgmfx64 avgmfx64.sys Mon Aug 08 13:41:46 2011
avgrkx64 avgrkx64.sys Tue Sep 13 14:02:34 2011
avgldx64 avgldx64.sys Fri Oct 07 14:55:41 2011

Do you have a subscription to AVG?

Hope this helps.

 

[xDooZyy]

Thanks a lot Shintaro! Updating right now. And yeah I do have a subscription. AVG has been kind of weird lately, telling me my subscription isn't genuine when it is.

 

[Shintaro]

I suggest that you email them and explain what is going on. Because out-of-date can cause problems.
Is it still updating the virus patterns?