Aisuite3 - ProgID atkexCom.axdata did not respond

SOLVED Discussion in 'Windows 7 Support' started by JDD, Mar 21, 2018.

  1. JDD

    JDD

    Joined:
    Mar 11, 2018
    Messages:
    16
    Likes Received:
    0
    System:
    Win7 Pro, ASUS B35M-E motherboard, 8GB ram, one 256GB SSD and one 1-TB HDD.

    I just finished doing a clean install of Win7 Pro.

    After loading a few drivers, I started getting this window popping up a few min's
    after a boot; see attached.

    Aisuite3 - ProgID atkexCom.axdata did not respond

    Aisuite3 - ProgID atkexCom.axdata did not respond.PNG

    Is this serious?

    Anyone have any solutions?

    Should I uninstall ASUS's "AI Suite 3"?

    Do I need it?

    Thanks!
     
    JDD, Mar 21, 2018
    #1
    1. Advertisements

  2. JDD

    TrainableMan ^ The World's First ^ Moderator

    Joined:
    May 10, 2010
    Messages:
    9,282
    Likes Received:
    1,600
    Location:
    PA, USA
    Yes I would uninstall it ... if possible. You may have to visit their website & get a removal program.

    You don't "need" it but it is supposed to provide utilities to monitor your ASUS motherboard.

    ASUS AI Suite 3

    Since this is an ASUS issue you might try seeing if there is an updated version or try posting on their forums to see if they have any ideas to make it work.
     
    Last edited: Mar 24, 2018
    TrainableMan, Mar 24, 2018
    #2
    1. Advertisements

  3. JDD

    JDD

    Joined:
    Mar 11, 2018
    Messages:
    16
    Likes Received:
    0
    I had their latest version of AI Suite III (3) downloaded and installed in the first place.

    While years ago there was an uninstall tool available after an exhaustive search
    of filehippo and the internet I could not find it. Its talked about on the ASUS forum
    in discussions from years ago, but that tool is nowhere that I could find either in
    the ASUS forum site or elsewhere.

    If someone has the uninstall program for AI Suite III (3) to share, please do so!

    My Start menu had an ASUS folder with an uninstall in it, but didn't work.

    Windows 7 uninstall didn't work.

    I had to end processes, turn off services, delete files and folders in Explorer and
    then search the Registry to delete anything related to my problem, including
    searches for: AI Suite, AISuite and ASUS (but being careful not to delete anything
    that looked critical.)

    So far the system looks ok, but only time will tell.

    Otherwise, for me, this issue is marked solved!
     
    JDD, Mar 24, 2018
    #3
  4. JDD

    TrainableMan ^ The World's First ^ Moderator

    Joined:
    May 10, 2010
    Messages:
    9,282
    Likes Received:
    1,600
    Location:
    PA, USA
    There is a link HERE to an uninstaller but I don't know if it works on Win 7. You might try it & see.

    NOTE: Even though it appears to be from an ASUS employee, as with every file you download from the internet, I recommend you scan it with a good virus scanner.
     
    TrainableMan, Mar 25, 2018
    #4
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.