Recent content by Andrew N

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    Laptop will not close down until power button pressed & held

    Thank you for the suggestion, but even if I close immediately after opening, the fault is still present.
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    Laptop will not close down until power button pressed & held

    Thank you for the advice. Unfortunately, once the closing down screen appears, my mouse becomes inoperative as does the keyboard, so I can't "Ctrj+Alt+Delete". The problem exists even if no program has been running, ie shutting down immediately once the system settles after switch on. The...
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    Laptop will not close down until power button pressed & held

    My Toshiba laptop hangs when close down selected - normal display, "closing down" on screen. It could be the result of a recent update, but the restore facility relies on a normal shutdown.Any assistance would be appreciated.
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