Windows 7 Forums


Reply
Thread Tools

Wireless mouse - momentary freezing

 
 
clifford_cooley clifford_cooley is offline
(c_c)
clifford_cooley's Avatar
Join Date: Mar 2009
Location: Arkansas, USA
Posts: 4,509
Thanked: 931
 
      08-21-2009
I'm having a strange problem with my mouse. This is the first wireless mouse I have ever used. At first I thought is was my mouse that was acting up. Now I am pretty sure it is my USB ports in the rear of the computer.

My problem is my mouse pointer stops moving constantly. It resembles a trashy ball mouse the way it stops moving with the exception that my pointer suddenly catches up with where it needs to be. During all this time I was considering the possibilities that it could be my mouse or a glitch in windows 7 build 7229.

A few nights ago for the first time my mouse quit responding. I was forced to check it out and try a different port. Non of the rear ports seem to work so I tried a front port. I did not have any trouble with the mouse on the front port. After a few hours I tried a different rear port and after a while the same thing started again. Now for the second time switching back to the front port without any problems.

I am curious if anyone else has had this problem. What do you think it could be?
  1. I realize this could be fixed in the Retail versions of Windows 7?
  2. Maybe a driver update is needed.
  3. Does this sound like a problem with the USB chip?
  4. Could there be interference with my wireless network adapter?
I'm not really sure where to start diagnostics. I don't really want to pull my adapter if I can get out of it.

What do you guys think?
 
Reply With Quote
 
 
 
 
Thrax Thrax is offline
Super Moderator
Thrax's Avatar
Join Date: Apr 2009
Location: Detroit Metro
Posts: 926
Thanked: 262
Send a message via ICQ to Thrax Send a message via AIM to Thrax Thrax's Twitter Pag
 
      08-21-2009
Given that you're on build 7229, and Intel drivers have advanced quite a bit since then, it's really hard to say what is going on.
 
Reply With Quote
 
clifford_cooley clifford_cooley is offline
(c_c)
clifford_cooley's Avatar
Join Date: Mar 2009
Location: Arkansas, USA
Posts: 4,509
Thanked: 931
 
      08-21-2009
What do you suggest I do? - I'm trying to wait on the Retail Version.

I am also in the process of upgrading a home built system.

I was only wondering if there was some quick fix to this while I waited
 
Reply With Quote
 
olg207 olg207 is offline
Established Member
olg207's Avatar
Join Date: Feb 2009
Posts: 337
Thanked: 20
 
      08-21-2009
Ahh hold on this is a very common problem.
FIrst of all lets try and get the back ports working again. I am using a wireless mouse and keyboard and the reciever is at the rear ports. Now I have the reciever connected to an extender to get a closer signal.
One time my mouse stopped working randomly, the keyboard was fine. So i did everything, changed the batteries, looked in device manager, updated the mouse. and nothing. Then i looked at the back to find the reciever was hanging near enough to the ground - and not enough signal was going to the mouse. Not sure why it didnt effect the keyboard though?

So the first things to do with this problem - check the reciever is near the mouse appropriately, also check the batteries are freshly charged and/or brand new. And also check the manufacturer website for product updates.

If this is fixed now we can troubleshoot the moving mouse pointer. If you are using a laminated surface at all, or bumpy surface, this is most likely to be the root of your problem.
Also check the lens of your mouse for dust or other pieces stuck in their. TO treat this give it a nice blow to get anything in their out.

I hope I have helped - olg207
 
Reply With Quote
 
James M. Fisher James M. Fisher is offline
Geezer
James M. Fisher's Avatar
Join Date: Apr 2009
Location: New Brunswick, Canada
Posts: 171
Thanked: 26
James M. Fisher's Twitter Pag
 
      08-21-2009
All the ports were OK under Vista? previous Win7 builds?
It's hard to say what is the problem when running a pre-release Windows version.
 
Reply With Quote
 
olg207 olg207 is offline
Established Member
olg207's Avatar
Join Date: Feb 2009
Posts: 337
Thanked: 20
 
      08-21-2009
Is the reciever damaged or try and get a USB extender and see what happens, goodluck
 
Reply With Quote
 
clifford_cooley clifford_cooley is offline
(c_c)
clifford_cooley's Avatar
Join Date: Mar 2009
Location: Arkansas, USA
Posts: 4,509
Thanked: 931
 
      08-21-2009
Here is the mouse - Gigaware™ Wireless Optical Mouse
  1. Receiver maybe 3 feet away in the rear port and only 2 feet if in front (Operating range is 20 feet) (I will check an extender cable to see if this helps)
  2. Batteries are good - freshly changed (RadioShack Brand Alkaline Battery)
  3. I did blow the lens
  4. Surface doesn't change things (foam rubber mouse pad and no-shine wood surface)
  5. I wouldn't think it was Windows 7 if the front ports work fine.
I like the mouse but if I can't plug into the back of the computer this receiver is of no use to me. I don't want cords all over my desk. After all this is one of the points in going wireless right. And sticking out the front just waiting to be broken is not good either.
 
Reply With Quote
 
olg207 olg207 is offline
Established Member
olg207's Avatar
Join Date: Feb 2009
Posts: 337
Thanked: 20
 
      08-22-2009
Is the reciever damaged at all?
I know it is simple but have you looked for drivers reguarding this mouse.
The other thing is have you installed any software recently that could be conflicting with the device. Could be a recent security suite, that has disabled this device.
Have you looked in device manager to see if the mouse comes up. That will give us a better clue as to what the problem is.
 
Reply With Quote
 
clifford_cooley clifford_cooley is offline
(c_c)
clifford_cooley's Avatar
Join Date: Mar 2009
Location: Arkansas, USA
Posts: 4,509
Thanked: 931
 
      08-22-2009
I am happy to report that I am using the rear ports without a problem. Thanks guys for your responses.

I could only find one USB extension cable. Short but apparently effective. Its only a 6" extension but allows the receiver to go to the side of the computer instead of directly behind.

The only thing I can think of is the metal case was shielding the signal. It must help if there is a line of sight between the Mouse and Receiver.
 
Reply With Quote
 
clifford_cooley clifford_cooley is offline
(c_c)
clifford_cooley's Avatar
Join Date: Mar 2009
Location: Arkansas, USA
Posts: 4,509
Thanked: 931
 
      08-25-2009
I have recently discovered there is interference with my wireless network adapter and mouse receiver. For the first time I transfered files from my computer to another computer. When I started transferring the files my mouse started glitching worse than it ever has. I switch the mouse receiver to the front port and there was still glitches but not as bad.

After this discovery, I can now say that my mouse glitches was related to my wireless traffic. General Internet browsing was not enough to effect my mouse on the rear ports. I'm guessing the rear ports was effected while I was making larger online downloads which wasn't enough to effect the front ports. It wasn't until I made local transfers that I noticed effects with the front ports. It seems the greater my transfer speed the greater my interference.

I'm now left with a question. Can I purchase an antenna that doesn't connect to my card. An antenna that would be several feet from my receiver maybe even increasing my network signal strength. I have the Linksys WMP54G PCI Wireless Adapter - 54Mbps, 802.11g
 
Reply With Quote
 
 
 
Reply

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
How to change your wireless router channel to optimize you signal! Nibiru2012 User Submitted Articles 3 08-01-2010 07:38 AM
Win7 Freezing ARG ThundaCat Windows 7 Support 12 07-29-2010 11:41 PM
Windows 7 pro 64 bit - HP 8000 Elite Pro Wireless problem njrbarros Windows 7 Support 3 05-22-2010 05:25 AM
Win 7 Home Premium 64 - Epson Wireless projector issue Old_Man_Time General Discussion 2 04-17-2010 07:50 PM
WizMouse makes your mouse wheel behave the way it always should have! Nibiru2012 Software 1 02-03-2010 06:47 PM


All times are GMT +1. The time now is 04:02 PM.
W7Forums is an independent website and is not affiliated with Microsoft Corporation.

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33