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Windows Freezes - Looking for new ideas

 
 
erh11 erh11 is offline
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      12-31-2011
Hey all, first post.

I have tried pretty well everything. Power management, updates, RAM timings etc and nothing has worked. I have been trying to resolve this issue for more than a year and I am pretty frustrated.

In the last 15 days I have had 10 freezes which is pretty good.

Win7 64 bit SP1
Asus P6TD Deluxe
Intel 8Core i7 2.67 GHz
12 GB RAM
NVIDIA GeForce 9800 GT
Marvell Yukon 88E8056 Ethernet

Resetting the RAM timings, even though they were listed on the QVL as being different, created a much less stable system. This current config is as stable as it has been with 10 freezes in 15 days but it sure would be great to fix it once and for all.

I am holding off installing some new drives to see if I can get this OS to work properly on this MB. If I can't, I will just return to XP64.

HELP! Thanks!
 
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bassfisher6522 bassfisher6522 is offline
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      12-31-2011
Make sure your have all the latest drivers for your mobo installed including the chipset. If your still having issues then try updating your BIOS.
 
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Nibiru2012 Nibiru2012 is offline
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      12-31-2011
Sorry to hear you're having issues with Windows 7.

What RAM DIMM timings are you using and what is the recommended settings for the RAM from the manufacturer? Does the mobo BIOS have SPD settings?

How big is your PSU for the system?

As BF suggested, check that your BIOS is current and up-to-date, some BIOS firmware were updated after the release of Windows 7 in Fall of 2009. Make sure that you have the latest Intel Chipset drivers and those are installed FIRST! Then do the Intel Rapid Storage Technology driver installation.
 
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erh11 erh11 is offline
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      12-31-2011
Sorry, the freeze happened while I updated the initial post and I gave up and went to bed. It was 4 AM :-)

All drivers are up to date including BIOS.
- I haven't checked the chipset drivers in a while, I will do that.
Power management is at High Performance
Network card is set to not turn off.

I've removed Flash, since it seemed to freeze when playing video.
Removed all virus protection, no change.

Out for the day, back very late and will try updating the Intel Chipset drivers, thanks for that!


Storage
--------------------------------------------------------------------------------

Total size of hard disk(s) 2468 GB
Disk partition (C 35 GB Free (140 GB Total)
Media drive (D CD/DVD
Disk partition (E 125 GB Free (466 GB Total)
Media drive (G CD/DVD
Media drive (H CD/DVD
Media drive (I CD/DVD
Media drive (J CD/DVD
Disk partition (K 54 GB Free (466 GB Total)
Disk partition (L 179 GB Free (1397 GB Total)

Graphics
--------------------------------------------------------------------------------

Display adapter type NVIDIA GeForce 9800 GT
Total available graphics memory 4095 MB
Dedicated graphics memory 512 MB
Dedicated system memory 0 MB
Shared system memory 3583 MB
Display adapter driver version 8.17.12.7533
Primary monitor resolution 2048x1152
Secondary monitor resolution 2048x1152
DirectX version DirectX 10

Network
--------------------------------------------------------------------------------

Network Adapter Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller
Network Adapter Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller

Notes
--------------------------------------------------------------------------------
 
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erh11 erh11 is offline
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      12-31-2011
PS is 750 watts.

I will check into the timings and report back when I return from NYE tonight.

Not sure what SPD settings are, could you please clarify and I will check.

BIOS is up to date with the latest. Checked last night before posting here. I will get the chipset drivers and then the Intel Storage drivers in that order and report back.

Thanks!
 
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erh11 erh11 is offline
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      12-31-2011
Had a second and updated the Intel Chipset drivers. There was definitely a new version.
 
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erh11 erh11 is offline
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      01-06-2012
Went 6 days without a crash and then one happened today while I was getting up from the computer. The computer restarted, even though it is set not to restart on a bluescreen.

The "reliability" monitor has the same error as always, "Window was not properly shut down".

Seems like the new Intel drivers didn't fix it....

Any more ideas?

Thanks
 
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bassfisher6522 bassfisher6522 is offline
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      01-06-2012
Now that you have all the latest drivers updated and installed, now lets check your system for any malware, spyware and/or adware along with Virus's. These have been known to cause such problems.
 
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erh11 erh11 is offline
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      01-06-2012
This computer is malware and virus free unless it is something running behind M$.

This is my main work computer so I don't do anything risky on here, I can't afford the down time. No surfing of inappropriate content, no visiting risky sites without checking them first, no installing questionable software, no downloading things unless they are from Cnet and certified spyware free. There is limited software running on here anyway.

I also check the RUN registry entry regularly as well as other locations for unknown items.

If there is something on this computer, I have not been able to find it, nor has AVG. Thoughts on where to look for things that are suspicious?
 
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bassfisher6522 bassfisher6522 is offline
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      01-06-2012
Go back into your BIOS and reset everything to the default, save and exit out and restart.
 
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