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Windows 7 Freezes

 
 
TastyCookies TastyCookies is offline
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      04-24-2010
Hi, I bought a new computer with windows 7 already installed on it in January. Everything was working great. But now I have a problem. Whenever I on my computer, and don't click on anything. After a few minutes I try to open a new application, it won't open. It just has the loading sign, and it doesn't open. Sometimes when I'm Firefox, it'll just stop responding, the screen will turn kinda white, and everything will freeze. I tried to do ctrl+alt+delete, and end the program. That doesn't work, so the only way to fix it. is to restart the computer. This has been happening with a lot of programs like msn. I have no idea what's causing this. When I try to do a scan to check if there's any viruses causing this, the program will usually freeze half way through the scan. I went into safe mode and did scan with a couple of programs. I used McAfee, Spybot and Malwarbytes. The program just detected a couple of cookies, and spybot detected a couple of browser entries and it fixed the problem. So I'm really not sure what's causing the problem.

I'm really a beginner on the computer, so I would appreciate it if you can provide detailed instructions.

Please and thank you.

Windows 7 home premium
Model: p6211f
Processor: AMD Athlon(tm) II X4 620 Processor 2.60 GHz
RAM: 6.00GB
System Type: 64-bit
 
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mike3rdof5 mike3rdof5 is offline
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      04-28-2010
Hello TC
Your problem could be caused by any number of issues. Typically Win 7 is very stable and reliable.
You say everything was working great. Until when exactly? What did you change or install at that point?
I had issues with Anti-virus programs running properly under my version (Win7 Pro 64 bit) and after inquiring in this forum about it, I installed Microsoft Security Essentials. It's a free anti-virus program, written and provided by the same people who wrote windows. And it works perfectly.
My suggestion would be to un-install all anti virus programs you currently have, and install Microsoft Security Essentials and see if that helps.
It can be found at the following link:
http://www.microsoft.com/security_essentials/

Good luck and Welcome to the Forum!
 
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a1yjg a1yjg is offline
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      04-30-2010
Hi, dell has just replaced my studio xps with windows xp under warranty, to a new xps 8100 with windows 7 ultimate 64 bit and boy am i having problems, my computer keeps freezing even when i have just turned it on, looking at other problems is it ie8?, or looking at other posts my norton antivirus 2010, also i have noticed that when i come of wireless and connect through erthernet that sometimes helps, is there more probs with the 64 bit compared to 32 bit and what is the difference? at the moment i have got to the stage where the computer goes flying or will install xp pro into it, and why can't i have my outlook express mail, can anybody help or try to convince me that it is teething probs
thanks yvonne
 
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ARTSR3 ARTSR3 is offline
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      05-11-2010
Win 7 ultimate 64 and Office 2010 64, IE an Outlook 2010 freeze intermittenly. ctl-alt-delete will unfreeze it sometimes. Freezes are reduced as session continues

HP dz9000
2 gig ram

amd x64
avast! for Win 7 x64
 
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TrainableMan TrainableMan is offline
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      05-11-2010
Tasty, I have not experienced this myself so I can't help much but there are a few ideas tossed around in this old "Win 7 Freezes" forum that might be worth a look...
Windows 7 freezes
 
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catilley1092 catilley1092 is offline
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      05-11-2010
Quote:
Originally Posted by TastyCookies View Post
Hi, I bought a new computer with windows 7 already installed on it in January. Everything was working great. But now I have a problem. Whenever I on my computer, and don't click on anything. After a few minutes I try to open a new application, it won't open. It just has the loading sign, and it doesn't open. Sometimes when I'm Firefox, it'll just stop responding, the screen will turn kinda white, and everything will freeze. I tried to do ctrl+alt+delete, and end the program. That doesn't work, so the only way to fix it. is to restart the computer. This has been happening with a lot of programs like msn. I have no idea what's causing this. When I try to do a scan to check if there's any viruses causing this, the program will usually freeze half way through the scan. I went into safe mode and did scan with a couple of programs. I used McAfee, Spybot and Malwarbytes. The program just detected a couple of cookies, and spybot detected a couple of browser entries and it fixed the problem. So I'm really not sure what's causing the problem.

I'm really a beginner on the computer, so I would appreciate it if you can provide detailed instructions.

Please and thank you.

Windows 7 home premium
Model: p6211f
Processor: AMD Athlon(tm) II X4 620 Processor 2.60 GHz
RAM: 6.00GB
System Type: 64-bit
TastyCookies, welcome to the forum! I understand you're a beginner, so I'm going to try and keep this simple. First of all, you don't need McAfee. It caused severe damage to many XP based computers with a single update, history tends to repeat itself, you're better off without it. It's possible that you have file corruption somewhere, so you may be better off reinstalling Windows 7 on your computer, and start over fresh. Did you have a program to create recovery discs when it was new, and did you do it? Too, you may have a recovery partition built in to your computer. You need to pull your manual out and get the instructions for recovery. It's spelled out fairly simple. Usually, you hold down a certain key (F11 or F12 on a lot) until the recovery program shows. Your manual will spell this out for you. This computer is too new to be having this many problems. Therefore, I suggest the reinstall. Should you require further assistance, feel free to post back.
 
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luckysaad luckysaad is offline
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      05-14-2010
First Use Manual Steps to Turn Off on System Restore
Steps to turn off System Restore

1. Click Start, right-click My Computer, and then click Properties.
2. In the System Properties dialog box, click the System Restore tab.
3. Click to select the Turn off System Restore check box. Or, click to select the Turn off System Restore on all drives check box.
4. Click OK.
5. When you receive the following message, click Yes to confirm that you want to turn off System Restore.

Then After Restart you Computer Safe Mode with Networking How To Restart? To get into the Windows Safe Mode with Networking computer is booting press and hold your "F8 Key" which should bring up the "Windows Advanced Options Menu" as shown below. Use your arrow keys to move to Safe Mode with Networking and press your Enter key. Then Download Update and Scan Use Malwarebytes' Anti-Malware Press This Link http://www.download.com/Malwarebytes-Ant…

Download and Scan By using Remove Fake Antivirus description
This application is used to remove fake Antiviruses from your computers press herehttp://www.softpedia.com/get/Antivirus/R…

Download and Scan by Use Super Anti-spyware Press herehttp://www.superantispyware.com/

Download and Scan by Use Norman Malware Cleaner Press herehttp://majorgeeks.com/downloadget.php?id…


After Finish Remove Virus/Malware/Trojan Fake Anti-Virus Worm and
Rougue Spyware and
Adware
Restart You Computer To Be Normal Then After Turn On System Restore.Steps to turn on System Restore

1. Click Start, right-click My Computer, and then click Properties.
2. In the System Properties dialog box, click the System Restore tab.
3. Click to clear the Turn off System Restore check box. Or, click the Turn off System Restore on all drives check box.
4. Click OK.

After a few moments, the System Properties dialog box closes.
Restart you Computer to be Normal.
Let me know if the solution worked

Then Downloan

Avira AntiVir Personal - Free Antivirus 10.0.0.567 press here


http://download.cnet.com/Avira-AntiV...-10322935.html

why
Avira AntiVir Personal it is Best Anti-Virus ThanAVAST,AVG,KASPERSKY,NORTON,NOD ESET,AND MAC-AFEE ANTI-VIRUS PRESS HERE http://www.virusbtn.com/news/2008/09_02

Last edited by luckysaad; 05-14-2010 at 12:26 AM..
 
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Fire cat Fire cat is offline
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      05-14-2010
Quote:
Originally Posted by luckysaad View Post
First Use Manual Steps to Turn Off on System Restore
Steps to turn off System Restore

1. Click Start, right-click My Computer, and then click Properties.
2. In the System Properties dialog box, click the System Restore tab.
3. Click to select the Turn off System Restore check box. Or, click to select the Turn off System Restore on all drives check box.
4. Click OK.
5. When you receive the following message, click Yes to confirm that you want to turn off System Restore.

Then After Restart you Computer Safe Mode with Networking How To Restart? To get into the Windows Safe Mode with Networking computer is booting press and hold your "F8 Key" which should bring up the "Windows Advanced Options Menu" as shown below. Use your arrow keys to move to Safe Mode with Networking and press your Enter key. Then Download Update and Scan Use Malwarebytes' Anti-Malware Press This Link http://www.download.com/Malwarebytes-Ant…

Download and Scan By using Remove Fake Antivirus description
This application is used to remove fake Antiviruses from your computers press herehttp://www.softpedia.com/get/Antivirus/R…

Download and Scan by Use Super Anti-spyware Press herehttp://www.superantispyware.com/

Download and Scan by Use Norman Malware Cleaner Press herehttp://majorgeeks.com/downloadget.php?id…


After Finish Remove Virus/Malware/Trojan Fake Anti-Virus Worm and
Rougue Spyware and
Adware
Restart You Computer To Be Normal Then After Turn On System Restore.Steps to turn on System Restore

1. Click Start, right-click My Computer, and then click Properties.
2. In the System Properties dialog box, click the System Restore tab.
3. Click to clear the Turn off System Restore check box. Or, click the Turn off System Restore on all drives check box.
4. Click OK.

After a few moments, the System Properties dialog box closes.
Restart you Computer to be Normal.
Let me know if the solution worked

Then Downloan

Avira AntiVir Personal - Free Antivirus 10.0.0.567 press here


http://download.cnet.com/Avira-AntiV...-10322935.html

why
Avira AntiVir Personal it is Best Anti-Virus ThanAVAST,AVG,KASPERSKY,NORTON,NOD ESET,AND MAC-AFEE ANTI-VIRUS PRESS HERE http://www.virusbtn.com/news/2008/09_02
Don't bother posting, if it is to post the same everytime. Your advice of running so many apps, will just bloat the system, making it worse.

Anyway, back to the OP question, reinstalling will most probably work, as Cat suggested. Also, is the computer getting enough power?

Cheers,
Fire Cat
 
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Macroman Macroman is offline
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Join Date: Jan 2010
Location: Chatham Kent
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      05-15-2010
Quote:
Originally Posted by mike3rdof5 View Post
Hello TC
Your problem could be caused by any number of issues. Typically Win 7 is very stable and reliable.
You say everything was working great. Until when exactly? What did you change or install at that point?
I had issues with Anti-virus programs running properly under my version (Win7 Pro 64 bit) and after inquiring in this forum about it, I installed Microsoft Security Essentials. It's a free anti-virus program, written and provided by the same people who wrote windows. And it works perfectly.
My suggestion would be to un-install all anti virus programs you currently have, and install Microsoft Security Essentials and see if that helps.
It can be found at the following link:
http://www.microsoft.com/security_essentials/

Good luck and Welcome to the Forum!
I would say NO
I'v had this for the last 5 day IE8 lockup and the computer lockup,lineage II not working and it was all down to Microsoft Security Essentials I just installed, now it off and it working fine
 
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catilley1092 catilley1092 is offline
Win 7/Linux Mint Lover
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Join Date: Nov 2009
Location: North Carolina, USA
Posts: 3,510
Thanked: 510
 
      05-15-2010
Quote:
Originally Posted by luckysaad View Post
First Use Manual Steps to Turn Off on System Restore
Steps to turn off System Restore

1. Click Start, right-click My Computer, and then click Properties.
2. In the System Properties dialog box, click the System Restore tab.
3. Click to select the Turn off System Restore check box. Or, click to select the Turn off System Restore on all drives check box.
4. Click OK.
5. When you receive the following message, click Yes to confirm that you want to turn off System Restore.

Then After Restart you Computer Safe Mode with Networking How To Restart? To get into the Windows Safe Mode with Networking computer is booting press and hold your "F8 Key" which should bring up the "Windows Advanced Options Menu" as shown below. Use your arrow keys to move to Safe Mode with Networking and press your Enter key. Then Download Update and Scan Use Malwarebytes' Anti-Malware Press This Link http://www.download.com/Malwarebytes-Ant…

Download and Scan By using Remove Fake Antivirus description
This application is used to remove fake Antiviruses from your computers press herehttp://www.softpedia.com/get/Antivirus/R…

Download and Scan by Use Super Anti-spyware Press herehttp://www.superantispyware.com/

Download and Scan by Use Norman Malware Cleaner Press herehttp://majorgeeks.com/downloadget.php?id…


After Finish Remove Virus/Malware/Trojan Fake Anti-Virus Worm and
Rougue Spyware and
Adware
Restart You Computer To Be Normal Then After Turn On System Restore.Steps to turn on System Restore

1. Click Start, right-click My Computer, and then click Properties.
2. In the System Properties dialog box, click the System Restore tab.
3. Click to clear the Turn off System Restore check box. Or, click the Turn off System Restore on all drives check box.
4. Click OK.

After a few moments, the System Properties dialog box closes.
Restart you Computer to be Normal.
Let me know if the solution worked

Then Downloan

Avira AntiVir Personal - Free Antivirus 10.0.0.567 press here


http://download.cnet.com/Avira-AntiV...-10322935.html

why
Avira AntiVir Personal it is Best Anti-Virus ThanAVAST,AVG,KASPERSKY,NORTON,NOD ESET,AND MAC-AFEE ANTI-VIRUS PRESS HERE http://www.virusbtn.com/news/2008/09_02
Everytime I run into one of your posts, it's the same for every problem. This is a lot of programs to run for someone who asked to keep things simple. All advice is appreciated, but it would help to mix things up a little. I ran into this same exact post, six posts straight.
 
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