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Windows 7 freezes

 
 
Angelo Angelo is offline
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      05-12-2010
Yea.. I tried another psu (total of 3).
 
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quix quix is offline
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      05-12-2010
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Originally Posted by Angelo View Post
ok so im back home. like I said before, i left the computer on safe mode while i was out, now that im back the computer still on and to my surprise it is working.
Yup. This could indicate that the freezing is triggered by something that is turned off in safe mode.
When I had this problem it was caused by the workstation service, but others have had other causes as well.
Here's how I isolated and repaired the faulty service that kept causing the freezes:
Windows 7 random freezes - Potential Solution
Bear in mind that my computer was freezing within 2 minutes of startup pretty consistently by the time I started going through the services, so it was fairly quick. If your freezes only occur randomly after several hours, then it's harder to deal with (then again, mine started by only freezing twice a day, then once an hour, then 2 minutes after startup... So yours might get worse quickly as well, and that would help you isolate the problem).

Let us know if you have any luck with this.
 
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clifford_cooley clifford_cooley is offline
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      05-12-2010
quix, I want to personally thank you for hanging around this thread helping those who have had the misfortune of system freezing. I wish I could help but I have not had this misfortune and therefore no experience in trouble shooting them.

My hat goes off to you for helping where I cannot.
 
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Angelo Angelo is offline
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      05-12-2010
I'll keep that in mind. I guess I have to go thru each service. Right now I'm actually installing windows in another hard drive just to rule out all the comp parts.
I'll let you know how it goes later. Can you tell me more about that workstation service. Is that the actual name of the service? Also, how dis you fix it? I mean, after all it is a fresh installation
 
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Angelo Angelo is offline
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      05-12-2010
Unfortunately again this *** comp froze during the installation..I have it running w all the original components..I rule out everything expect for the video card, CPU and DVD burner. I tried another video card but it was the same exact one.

Should I install another OS to see what happens?

Last edited by Angelo; 05-12-2010 at 04:41 AM..
 
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quix quix is offline
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      05-12-2010
You don't need to go through each service one by one (that would take a very long time, there are over 100). Instead you could disable all of them, sort them alphabetically, and enable the first (or the latter) half only... Then depending on the result you can either repeat this process with the first half, or the latter half, depending on whether or not you experienced freezing after booting back into normal mode... This is all explained in detail in the linked post, but in general, by eliminating half of the existing services with each iteration, the process of isolating the service that is causing the freezing will take about 7 iterations (log_2 of 128, a very rough estimate of the total number of services). This is a lot faster than enabling and disabling each service on its own, but it also assumes only one service is triggering the freezes (for all we know, it could be a combination of services).

If you type "services" in the start menu textbox, you can open services and see all the services and their descriptions.

this is the workstation service's description:
Quote:
Creates and maintains client network connections to remote servers using the SMB protocol. If this service is stopped, these connections will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.
It basically runs and manages network sharing related stuff.


The fix is to rename the original service file (the .dll of that service in System32) and then run the built in system file scan utility, which will think the .dll is missing and get a fresh one from the online repository. The method I found for getting this done is explained in the post linked in the previous post. There are probably other ways, but I don't know them.
Maybe a write error during the dvd burning caused that file to be corrupt, and then during the windows installation it was copied over to the computer with the corruption included... But this is just a guess. I have no idea what really causes these issues.
I've only installed one system from my 64-bit dvd (that's the one that had the freezing), as all my other computers are 32-bit.
 
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quix quix is offline
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      05-12-2010
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Unfortunately again this *** comp froze during the installation..I have it running w all the original components..I rule out everything expect for the video card, CPU and DVD burner. I tried another video card but it was the same exact one.

I'm very much inclined to suspect the installation dvd at this point. Would you mind trying to download and burn yourself a new copy (it's legal, you download the same version that you have a legal key for, and install it as if it was the original).
Windows 7 ISO – Official Direct Download Links
 
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Angelo Angelo is offline
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      05-12-2010
I tried two different copies already, ultimate and home premium ( both legal copies).
 
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quix quix is offline
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      05-12-2010
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I tried two different copies already, ultimate and home premium ( both legal copies).
Then I'm at a loss for ideas.
At least the fact it doesn't freeze in safemode means there's still hope of isolating and removing the problem, though.
 
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Angelo Angelo is offline
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      05-12-2010
Right but it does freeze during the installation.. I think I'm gonna leave it on over right on safe mode to see what happens..I'll let you guys know tomorrow morning.
Thank you all for your help.
 
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