[SOLVED] Windows 7 Freezes Randomly - Need Help Please

I'm in need of help as these random freezes is driving me insane. It will freeze when I'm watching a video, browsing or doing nothing at all. The only way to get it working again is hitting the restart button.

It's a brand new computer which I've only had for about 3 months or so. It did not freeze when I first got it. I can't remember when the freezing started.

I have done the following suggested from the other thread:
- Set it to High Performance
- Updated the drivers
- Cleaned my registry
- In BIOS, SpeedStep, C-State and Turbo Mode are all disabled but it still froze. I tried enabling SpeedStep and that ran smoothly for 8 hours before it froze.

The only thing I haven't done is update the BIOS cos I'm afraid it might freeze when I'm in the process of doing it and then I won't know what to do when that happens.

I have Windows 7 64-bit.
Processor: Intel Core i7 930 @ 2.80GHz
Motherboard : EVGA 141-BL-E757
BIOS: Pheonix Technologies V6.00 PG Date 02/04/2010
Video driver: ATI Radeon HD 5700 Series 26/10/2010 V8.791.0.0

I don't know what else to do. Can anyone please help?

Have you tried uninstalling your anti-virus software?

Have you disabled sleep mode in power options ?... set it to never sleep, no hybrid sleep.

It could also be a hardware issue. Is your machine overclocked? Maybe Memtest the RAM or scan HD for problems.

I have uninstalled AVG and installed MSE instead along with SUPERAntiSpyware and Malware.

Yes, I have set it to never sleep or hibernate. I just have the display set to turn off after 15mins if idle but it comes back on when I move my mouse.

Machine is not overclocked. I hardly play games on it. I use CPU-Z to check the temps and it's never hot...if I am reading it right.

Memtest...I'm afraid to do this since I don't know what I'm doing and might stuff up my computer.

I did unplug everything last night and it did not freeze at all from 6.30pm to 2.00am. I thought the problem was fixed.....but today, it just froze on me again when I only had it on for 30mins.

Uninstall SuperAntiSpyware. Run this tool to rid of AVG remnants in your system:

http://www.avg.com/us-en/download-tools


As a general rule, do not mix different security softwares in one system.

If it still freezes, attach the list of your drivers using this tool:

http://www.nirsoft.net/utils/driverview.html

You really should update to the latest BIOS version which is 77 dated: 11-7-2010

Use either the CD-ROM method of install or the floppy disk method. These are the safest way and don't involve going into Windows 7 to do it.

I use the floppy disk method which I personally find to be the safest. I use an external floppy drive kit via a USB 2.0 connection.

However the CD-ROM method is very safe to since it boot to DOS too.

From the EVGA website:

Thanks. I'll give this a try.

I've been reading online and people say it's ok to run MSE with SperAntiSpyware and Malwarebytes. I have all 3 installed. Will it be ok if I remove SuperAntiSpyware?

I have never updated BIOS ever so the thought of having to do this kind of scares me. If all else fails I will have to do it anyway.

Thanks.

I updated a couple via the windows method before I ever knew there was any risk. Not like the manufacturer puts a big warning on their updates page. The truth is, unless the power were to go out during the update, your odds are extremely high for success.

Okay now I'm really scared.

I was just listening to music and then my speaker made this sqeaking noise and then my screen flicked to a blue screen with all this text on it. I didn't know what to do and then it just restarted itself. I am now in safe mode. I have never experience a blue screen error like this before.

Should I do that bios update thing now?