It sounds like both of you recently purchased your computers. I have an HP, too, so far, so good. Have either of you contacted your OEM about this? The reason I ask is, they are supposed to make things right if there's a problem. Freezing can be caused by numerous issues. With 4GB RAM, you should be able to play games without problems. But please, get in touch with your OEM before it's too late. They are required by law to honor their product warranty. Too, you may be able to file a claim with your credit card issuer over this, if that was your purchase method. But time is critical here, please contact them at once. Best of luck to both of you, and post back should you need further help.
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