Windows 7 BSOD with NTOSKRNL.EXE

kingakoopa · kingakoopa's Computer Specs

Hello experts !

i really need your help...my laptop keeps crashing everytime i play my online game called battlefield heroes and yesterday it crashed while i was recording my training session using Camtasia. Now this happens a lot......
I tried to read the bluescreenview utility to view the dump but i guess im not that technical....

Experts i REALLY REALLY NEED YOUR HELP....

I have attached the dump files and here is my system information:
please let me know if you need anything else from.
God bless you all for looking for helping in advance !
All help is monumentally appreciated.

OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name KING-PC
System Manufacturer Hewlett-Packard
System Model HP Pavilion dv4 Notebook PC
System Type x64-based PC
Processor AMD Turion(tm) II Dual-Core Mobile M520, 2300 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Insyde F.17, 12/10/2009
SMBIOS Version 2.6
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name KING-PC\KING
Time Zone Central Daylight Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.75 GB
Available Physical Memory 2.32 GB
Total Virtual Memory 7.49 GB
Available Virtual Memory 5.81 GB
Page File Space 3.75 GB
Page File C:\pagefile.sys

zigzag3143 · zigzag3143's Computer Specs

As stated on the other site.

Old drivers needing update.

Code:

iirsp.sys    12/13/2005 5:47:54 PM        fffff880`014ff000    fffff880`01510000    0x00011000    0x439f418a                        
nfrd960.sys    6/6/2006 5:11:48 PM        fffff880`016d1000    fffff880`016e1000    0x00010000    0x4485ef94                        
adpu320.sys    2/27/2007 8:04:15 PM        fffff880`01056000    fffff880`01085000    0x0002f000    0x45e4c6ff                        
adpahci.sys    5/1/2007 1:30:09 PM        fffff880`01000000    fffff880`01056000    0x00056000    0x46377921                        
arc.sys    5/24/2007 5:27:55 PM        fffff880`011de000    fffff880`011f7000    0x00019000    0x4656035b                        
SiSRaid2.sys    9/24/2008 2:28:20 PM        fffff880`019e0000    fffff880`019ee000    0x0000e000    0x48da86c4                        
sisraid4.sys    10/1/2008 5:56:04 PM        fffff880`01800000    fffff880`01818000    0x00018000    0x48e3f1f4                        
adp94xx.sys    12/5/2008 7:54:42 PM        fffff880`01158000    fffff880`011d3000    0x0007b000    0x4939bf42                        
lsi_fc.sys    12/9/2008 6:46:09 PM        fffff880`01510000    fffff880`0152f000    0x0001f000    0x493ef531                        
arcsas.sys    1/14/2009 3:27:37 PM        fffff880`0145d000    fffff880`01478000    0x0001b000    0x496e3ca9                        
ql2300.sys    1/22/2009 7:05:06 PM        fffff880`0183c000    fffff880`019e0000    0x001a4000    0x4978fba2                        
vsmraid.sys    1/30/2009 9:18:57 PM        fffff880`0176b000    fffff880`01795000    0x0002a000    0x4983a701                        
elxstor.sys    2/3/2009 6:52:11 PM        fffff880`01478000    fffff880`014ff000    0x00087000    0x4988ca9b                        
stexstor.sys    2/17/2009 7:03:36 PM        fffff880`01818000    fffff880`01822000    0x0000a000    0x499b4248                        
amdsbs.sys    3/20/2009 2:36:03 PM        fffff880`010a3000    fffff880`010ea000    0x00047000    0x49c3e213                        
usbfilter.sys    4/3/2009 7:39:51 AM        fffff880`04e44000    fffff880`04e50000    0x0000c000    0x49d5f587                        
lsi_scsi.sys    4/16/2009 6:13:50 PM        fffff880`01542000    fffff880`01561000    0x0001f000    0x49e7ad9e                        
HpqKbFiltr.sys    4/29/2009 9:48:30 AM        fffff880`04fea000    fffff880`04ff6000    0x0000c000    0x49f85aae                        
AtiPcie.sys    5/5/2009 11:00:22 AM        fffff880`02000000    fffff880`02008000    0x00008000    0x4a005486                        
spldr.sys    5/11/2009 12:56:27 PM        fffff880`0230e000    fffff880`02316000    0x00008000    0x4a0858bb                        
Apfiltr.sys    5/12/2009 5:38:59 AM        fffff880`01bc0000    fffff880`01bff000    0x0003f000    0x4a0943b3                        
lsi_sas.sys    5/18/2009 8:20:23 PM        fffff880`013db000    fffff880`013f8000    0x0001d000    0x4a11fb47                        
lsi_sas2.sys    5/18/2009 8:31:48 PM        fffff880`0152f000    fffff880`01542000    0x00013000    0x4a11fdf4                        
megasas.sys    5/18/2009 9:09:46 PM        fffff880`01561000    fffff880`0156d000    0x0000c000    0x4a1206da                        
ql40xx.sys    5/18/2009 9:18:11 PM        fffff880`0170c000    fffff880`0176b000    0x0005f000    0x4a1208d3                        
MegaSR.sys    5/18/2009 9:25:54 PM        fffff880`0162d000    fffff880`016d1000    0x000a4000    0x4a120aa2                        
enecir.sys    5/20/2009 2:08:57 AM        fffff880`01ed6000    fffff880`01ef3000    0x0001d000    0x4a139e79                        
Rt64win7.sys    5/22/2009 10:52:30 AM        fffff880`04e00000    fffff880`04e39000    0x00039000    0x4a16bc2e                        
amdppm.sys    7/13/2009 7:19:25 PM        fffff880`04446000    fffff880`0445b000    0x00015000    0x4a5bc0fd

Run a system file check

Run a system file check to verify and repair your system files.
To do this type cmd in search, then right click to run as administrator, then
SFC /SCANNOW

Read here for more information http://www.sevenforums.com/tutorials...e-checker.html

Let us know the results from the report at the end.

cmanjelly · cmanjelly's Computer Specs

I get a bsod caused by ntoskrnl.exe and not really sure how to fix this annoying issue. Any help would also be greatly appreciated.

zigzag3143 · zigzag3143's Computer Specs

Sorry we cant use text files. We need the dmps so we can analyze it

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

We could also use some system information, which you can get easily by running msinfo32.
To do that go to start>run>type msinfo32>enter

When it is finished running go to file>save>name it and upload to us here.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

Quote:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:

Quote:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

cmanjelly · cmanjelly's Computer Specs

I have tested my ram and it turned out to be fine. I havent overclocked anything and all my drivers appear to be up to date. I have a corsair ssd which I think that may be causing the crashes but not entirely sure. Your help is greatly appreciated!

zigzag3143 · zigzag3143's Computer Specs

Quote:

Originally Posted by cmanjelly

I have tested my ram and it turned out to be fine. I havent overclocked anything and all my drivers appear to be up to date. I have a corsair ssd which I think that may be causing the crashes but not entirely sure. Your help is greatly appreciated!

These were related to a critical process termination. Either malware, or a corrupt process

Please download the free version of Malwarebytes.
Update it immediately.
Do a full system scan
Let us know the results at the end.

http://www.malwarebytes.org/products

http://www.sevenforums.com/tutorials...e-checker.html

http://support.microsoft.com/kb/929833

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