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Windows 7 Backup Failed

 
 
abhiroopb abhiroopb is offline
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      05-16-2010
Hi All

I have desperately been trying to perform a backup on my computer for about a day now and whenever I try to use the Windows Backup I get the following two errors about 25GB (out of 120GB) into my first backup run:

Code:
The backup operation that started at '‎2010‎-‎05‎-‎15T21:00:09.040000000Z' has failed with following error code '2155347999' (Windows Backup cannot find the shared protection point.). Please review the event details for a solution, and then rerun the backup operation once the issue is resolved.
Then a few seconds later I get the following error:

Code:
The backup was not successful. The error is: Windows Backup failed while trying to read from the shadow copy on one of the volumes being backed up. Please check in the event logs for any relevant errors. (0x81000037).
I have read through everything I can find on google and there does not seem to be an answer as to what is causing this problem.

I have two junction points in my main "users" folder and I thought this may be causing the problem. Indeed when I select a "test" folder to backup, it does so without a problem. However, I am unsure how I should "deselect" these, i.e. make sure that these aren't part of backup. What I did was only select the folders I was sure did not have any junction points or symlinks. I also created custom libraries with the required folders for backup and even these caused problems.

Finally, I went into each and every folder, ensured there was no malware, junction points, symlinks or essentially anything that could be causing a problem and I ran the backup again selecting only a small selection. This time the backup ran to only 3GB.

This is really annoying as in principle the Windows Backup seems adequate for my needs.

I am already backing up my basic documents to dropbox and Windows Backup is just another level of protection for me.

Anyway does anyone have any suggestion as to how I can make this work?

If not can anyone recommend a VERY simple backup programme? I don't need hundreds of features, just something that does incremental backups and allows me to restore a previous version.

Thanks
 
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TrainableMan TrainableMan is offline
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      05-16-2010
I haven't had this issue myself but two possible problems identified as culprit are:
1. http://support.microsoft.com/default.aspx/kb/973455/. If you add a reparse point or a child of a reparse point to a library.
2. Antivirus/Antimalware reporting some bad files and holding locks for those files. Backup fails when it tries to backup these files. For this, please remove the bad files reported by the Antivirus/Antimalware and rerun backup.

What you call junction points are likely issue 1 identified above.

Source thread here ...
http://social.technet.microsoft.com/...3-5882dc73a383
 
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abhiroopb abhiroopb is offline
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      05-16-2010
Quote:
Originally Posted by TrainableMan View Post
I haven't had this issue myself but two possible problems identified as culprit are:
1. http://support.microsoft.com/default.aspx/kb/973455/. If you add a reparse point or a child of a reparse point to a library.
2. Antivirus/Antimalware reporting some bad files and holding locks for those files. Backup fails when it tries to backup these files. For this, please remove the bad files reported by the Antivirus/Antimalware and rerun backup.

What you call junction points are likely issue 1 identified above.

Source thread here ...
http://social.technet.microsoft.com/...3-5882dc73a383
THanks I have already ready through that forum and tried point 1, by making sure I am not backing up junction points.

Also I do not have any viruses (as far as my AV is concerned)
 
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Nibiru2012 Nibiru2012 is offline
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      05-16-2010
Why are you using this buggy program to backup your files?

Relieve your stress and install Macrium Reflect Free. This is a VERY popular backup imaging program. I backed up my Windows 7 Pro x64 in about 3-1/2 minutes yesterday. (About a 13 GB size).

I backup to an external hard drive, but you can use DVDs also.

The fastest disk imaging software is now available as a free edition.
Absolutely free! No strings! The only free XP, Vista and Windows 7 compatible disk imaging software with BartPE and Linux based recovery options.
  • Create a disk image whilst running Windows using Microsoft Volume Shadow copy Service (VSS).
  • Image to Network, USB, FireWire drives and DVD.
  • Built in scheduler.
  • 32 bit and native 64 bit versions.
  • Industry leading compression levels and speed.
  • Linux based Rescue CD with Network access and full GUI. Only 6.5MB in size!
  • Built in CD/DVD packet writing engine. Supports packet writing to DVD DL media with Windows Vista.
  • HTML log files.
Version information

Version:
v4.2.2525 Date: 18th March 2010 File Size: 31.8 MB

File Name:
reflect_setup_free_x86_x64.exe Windows Versions: XP, Vista, Windows 7. 32 and native 64 Bit.

Download from Download.com

Read about it HERE
 
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abhiroopb abhiroopb is offline
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      05-16-2010
Thanks for the suggestion, however i am looking for a file backup service not a disk imaging one.
 
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TrainableMan TrainableMan is offline
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      05-16-2010
It may be worth at least trying to run while your virus software is disabled in case it has locks on any of the files, not a virus per se, just that it is holding the file "in use".
 
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      05-16-2010
Quote:
Originally Posted by abhiroopb View Post
Thanks for the suggestion, however i am looking for a file backup service not a disk imaging one.
When you say file backup service, do you mean a program to do it for you automatically?

If you buy either the paid version of Macrium Reflect or Acronis True Image, both of these will do what you want.

If you want to do it manually, then just get an external hard drive and do it yourself.
 
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abhiroopb abhiroopb is offline
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      05-16-2010
Quote:
Originally Posted by TrainableMan View Post
It may be worth at least trying to run while your virus software is disabled in case it has locks on any of the files, not a virus per se, just that it is holding the file "in use".
One of the forums suggested doing this. I am using Microsoft security essentials and i disabled real time protection but it still didn't work.
 
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abhiroopb abhiroopb is offline
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      05-16-2010
Quote:
Originally Posted by Nibiru2012 View Post
When you say file backup service, do you mean a program to do it for you automatically?

If you buy either the paid version of Macrium Reflect or Acronis True Image, both of these will do what you want.

If you want to do it manually, then just get an external hard drive and do it yourself.
Thanks for the suggestions. But before i pay for software I'd like to get the free windows software to work, if possible.
 
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abhiroopb abhiroopb is offline
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      05-16-2010
Just to clarify i need to either get windows 7 backup working or find some software that backs up my files new versions. Ideally something like Macs time machine is exactly what I'm looking for.
 
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