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Win 7 Pro 64 ~ taking too long to open programs, white screen, etc.

 
 
Shintaro Shintaro is offline
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      07-24-2012
Out of interest, did removing the root kit resolve your problem?

In regards to the SSD. Yes, it is new technology, and fine if you have one of the latest motherboards. But SSD's can be very odd sometimes in regards to reliability.
Putting SSD's in laptops is a good idea as spinning drives don't like to be bumped around.

To be very honest though, once you have a root kit, I personally wouldn't trust the installed Windows after that.
My personal advice would be to save your data some where and then format and re-install.
But, download ALL the drivers first so that you have got quick access to getting your PC up and running again.
Try not to use the internet until you have Win 7 SP1, all drivers, AV & Anti-Malware installed.

Hope this helps.
 
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Shintaro Shintaro is offline
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      07-24-2012
About the TDSS file system, It is apparently garbage left over from past infection. It can be removed.
 
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Bozobytes Bozobytes is offline
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      07-26-2012
Shintaro, Still having problems. I am going to do a root scan in safe mode. Ouch! reinstalling windows is giving me a headache just thinking about it. Did the minidump files I sent you yield any suspicions, or didn't they come out ok on the .Rar?

On an average, how long should it take to load Windows up and get to the desktop opening? I seriously thought the next time I would format and re-install Windows would be when i could buy a new mobo,and a Intel i7, or at the very least, an i5, with new DDR3 Ram, but...

I was looking at my programs and found a TheBflix listed under programs. I went to Control panel/programs, and it was not there.

Then I tried to go into C:\ Program files, and it's not listed. I went to Startup menu, and tried to delete it, it would not.

Before I go into my Registry files and try to delete it, could this be a virus? I don't remember ever installing it.

Is this safe, or a threat?

Thanks!

Last edited by Bozobytes; 07-26-2012 at 09:09 AM..
 
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amaltom61 amaltom61 is offline
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      07-26-2012
I Googled TheBflix and found nothing.So it is definitely not a software available on the Internet,So there is a chance it may be a virus.
compare the install date of TheBflix with others to check if it was installed by another software as a plug-in or something like that

Last edited by amaltom61; 07-26-2012 at 03:53 PM.. Reason: just a typo
 
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TrainableMan TrainableMan is offline
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      07-26-2012
The OP posted "T h e B f l i x", not "T h e B f i x" and I do get a few matches, one of which mentions that it keeps popping up in their browser which definitely sounds like a potential virus-like program.

As for finding it in Program Files. Your program files directory is considered a system folder. To view it open Explorer and go to Organize ... Folder and Search options ... View Tab and select "show hidden files, folders, and drives". You might be able to see the Bflix folder then.

TheBflix may very well be part of a rootkit which has infected your computer. A root kit is a powerful virus that gets into your system and hides the fact it is running so A/V programs (when I use A/V in this context I mean Anti-virus) cannot detect it and remove it.

Hopefully TDSKiller stops the root kit on your machine. So once the Rootkit is disabled then, without rebooting, you must run a complete anti-virus scan, maybe two; otherwise the rootkit might be reloaded on the next boot up by its' back-up protection.

And because a rootkit is so powerful and tricky, I would actually run more than one anti-virus program. So run MSE if that's what you have, and also run McAfee or Malwarebyte's Anti-malware.

The problem is the rootkit may be so well embedded that it still comes back after you reboot, so you may have to do this more than once. Like someone mentioned, once your machine has been infected with a rootkit, usually the best and safest thing to do is to back up all your data, format the hard drive, and do a complete reinstall of W7, and the reinstall all your programs and restore your data. And then run another virus scan on the restored data to make sure the rootkit isn't hidden in there.

Rootkits are nasty nasty viruses. Very persistent and super stealthy. You think it's gone and after a couple reboots it is back.
 
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yodap yodap is offline
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      07-26-2012
I also vote for the reinstall. Save all your personal data and go for it. Look how much time has been spent already. It's good that you tried but the bottom line is you have an extremely infected machine that may be a menace to others. Do the right thing.
 
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amaltom61 amaltom61 is offline
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      07-26-2012
Do all the scanning and removal of the rootkit in safe mode otherwise it will come back in the next reboot. But reinstalling windows is the best option
 
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Bozobytes Bozobytes is offline
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      07-28-2012
Thank all for your replies!!!!

I'd like to mention a few things in way of crashes, I have seen lot of ADOBE FLASH PLUG-IN Crashes. I've uninstalled and downloaded a few Adobe Flash programs.
Also, I choose NOT to use Internet Explorer, but instead Mozilla Firefox, and although it is the most current browser, it also has been crashing, and prompts me to send a crash report, but as many times as this has happened, well, I stopped sending them....it doesn't help me with MY problem anyway.

And one more thing is java. I got this message "Unresponsive Script Chrome//SAFF/Content/SAFFplg.JS:632.".....I don't even use chrome.
AND....
Java script App. EXE in EV handl: Error:badNPobject as private data." then I see OK.

So Firefox,Java Script, and Adobe Flash, have been been crashing recently. I don't know what is the normal starting time from the moment you POWER UP, to the moment you see the Desktop, but for me, it's about three minutes or more.

Also, from the desktop, when I click on the Firefox desktop icon, it takes about 20 to 30 seconds for the browser to actually open. Sometimes I have to go to the Startup program and click on it from there, becuz the shortcut icon doesn't work most times.
So........ Can all of the above be related to this rootkit virus, IF, I even have it? I'm not actually sure what I have that causing this slowdown, and unresponsiveness, or is this just the 'status quo' for Windows7 O.S.?
 
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TrainableMan TrainableMan is offline
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      07-28-2012
Short answer ... yes, the rootkit can be the cause. Rootkits are major, major problems on a computer.

Gather your data and then format and install.
 
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Shintaro Shintaro is offline
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      07-28-2012
I am sorry to say this mate, but you really need to save your data on another device and do a format and re-install.
You simply cannot trust the system after a rootkit has been found.

Sorry.
 
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