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[SOLVED] W7 X64 won't instal on my 64Bit compatible computer

 
 
gazza gazza is offline
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      03-18-2010
Hi. I.ve been trying for 3weeks to instal W7 Ultimate X64 to my com and its no go go. I have W7 Ultimate X86 installed at moment and have not tried to upgrade to X64. Well have tried but get message that it can't be done.
I've tried Dual boot loading to either disk0 Partition2 and to a slave hdd ( internal and USB drives) I have also removed all drives bar the Master 160 GB and tried to instal to that(as dual boot),,,nogo
I have tried fresh instal X64 to a data free 1TB HDD running as Master drive. No go.
The poblem is happening in the final stage of the Instal when it as the part that says " Completing Installation". The green staus indicator isn't fully green and the com restarts, opens the "Starting Windows" screen and all I have is the pulsing logo. I have left it to open into Windows and it doesn't. I have left it for HOURS and it goes nowhere.
I know there is nothing wrong with the OS disc because I installed X64 from it to a mates com at the weekend. I installed to my HDD's.
My OS disc is RTM and why its not installing to my computer I do not know.
When X86 installs it restarts at the same places that X64 does, but after the restart in the "Completeing Installation" the instal continues to the end of the status bar indicator.
Its got me beat and frustrated.
Anyone else have/had/has this problem? Or can offer a suggestion that will help me get X64 up and running??
Lemme know please, I've exhausted all options of whichI can think to use.
Oh, I borrowed my mates W7 X64 Pro to try to instal it to my computer and it didn't instal.
My com is X64 compatible.
I'm wondering if the problem might be the BIOS. In order for the AMD Athlon II X4 630 CPU to run properly, I had to update the BIOS from the Award F3 to the Award F9e. My motherboard is AM2 socket and the CPU is AM3. Thats why I had to use the F9e and the F9e is a Beta version.
Apart from that, W7 X86 runs excellent. So does the Adobe CS4 Master collection I use. X64 would be better though.
Would it?
Thanks in anticipation
gazza

Last edited by gazza; 03-18-2010 at 08:37 PM.. Reason: add info
 
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Nibiru2012 Nibiru2012 is offline
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      03-18-2010
First check your BIOS and make sure the HPET support setting in the Power Management Setup screen is set to: 64 bit.

Second, disconnect all extra hard drives except the one you want to install to.

Third, set the DVD drive to be the first bootable device in the BIOS.

Fourth, put the install disk in the DVD drive and reboot the computer. You'll see a prompt: "Press any key to boot from DVD/CD drive" do that within 4-5 seconds and the install will begin.


Hopefully, this will help you.
 
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gazza gazza is offline
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      03-18-2010
Quote:
Originally Posted by Nibiru2012 View Post
First check your BIOS and make sure the HPET support setting in the Power Management Setup screen is set to: 64 bit.

Second, disconnect all extra hard drives except the one you want to install to.

Third, set the DVD drive to be the first bootable device in the BIOS.

Fourth, put the install disk in the DVD drive and reboot the computer. You'll see a prompt: "Press any key to boot from DVD/CD drive" do that within 4-5 seconds and the install will begin.


Hopefully, this will help you.
Thanks Nibiru2012
I have done steps 2/3/4 but not step one. I will go into BIOS and and check/change the HPET support in Power Management setup screen to 64.
I have tried changing a setting that makes the Sata drive AHCI and not IDE which it is set at but I get a message onscreen when I try to instal X64 that I have to change a setting that enables the controller. This only happens when I try to instal X64 onto Disk0 Partition2 with the AHCI chosen.
Ok, I will now go and do step 1 and will report back.
Instal of 64Bit should only take 20 miutes, a half hour at most, But ther are a lot of long waits inbetween the restarts.
Anyway, maybe if I do your suggestion all that will be non-existant.
Thanks and I'll post back asap
gazza
 
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gazza gazza is offline
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      03-19-2010
Alas, still no-go after setting HPET mode to 64 Bit from 32 Bit.Other settings in Power Management were as Follows:-
HPET Support: [Enabled}

ACPI Suspend Type: [S3(STR)]..other option is [S1(POS)[...left it at [S3(STR)
.................................................
Integrated Peripherals

On-Chip IDE Channel [Enabled]
NV SATA Controller [Enabled]
USB Memory type [SHADOW]
Serial ATA RAID Config [IDE]
............................................
I tried Boot from CD/DVD to instal the OS and also Installing from the opened W7 32Bit Windows running.
Boot from CD/DVD drive is the slowest with anything up to 8 minutes looking at a Starting Windows screen before the next step of the instal manifests itself onscreen.
Instal from windows running and its faster.
Neither methods complete the instal fully. Restarts shortly after the " Completing Installation" step is reached and does not go on to complete the instal of X64. Installing X86 does continue after the restart.
I have tried installing to both the clean formatted 1TB internal HDD and to a Logical Partition on the on the 160GB internal HDD.
I used GParted 0.4.1.6 to set the Logical Partition on the 160GB Sata HDD Disk0 Partition1 as being the 'Boot' drive, restarted the computer and get a message in POST " Wrong disk in drive,-insert system disk and press enter" Do that and of course pressing the Enter key sends the installation process off from square one again.
Tried to use the restart from fresh caused by pushing the Enter key to do a 'Repair'. Got a message telling me " A CD or DVD device needs a driver. If you have a floppy/cd with the driver/s on it please load now" "If the OS disc is in the optical drive you can safely remove it now"
Click to load drivers and of course none get found!!!! Why on earth is it looking for optical drive driver/s??
Even though it is not completing the installation as is obvious to me when it doesn't continue that part after the Restart just after it gets to the "Completing Installation" I find that in the drive that it has been installed to, there shows 13.95GB of space used.
Basically, and obviously, I think that the MBR and other necessary files are not being installed.
The question is why not?!
That applies to both the W7 Ultimate X64 of mine and the W7 Pro X64 that I borrowed from a friend.
Nibiru2012, I was well hopeful when I read your reply because it seemed to make so much sense. Logically, if 64 Bit isn't Enabled somewhere (HPET in this case), well then 64 Bit is Disabled. Ya can't turn a sows ear into a silk purse, or vice-versa.
Alas again, but thank you very much Nibiru2012. I's sure that your suggestion would have fixed the problem I am having. Obviosly, its a hidden one and its not going to be coaxed out of hiding unless I send in the dogs to get it to reveal itself.
Thanks again
gazza

Last edited by gazza; 03-19-2010 at 03:18 AM.. Reason: remove double entries
 
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clifford_cooley clifford_cooley is offline
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      03-19-2010
This was found in the User Manual that I downloaded.
This must be where nibiru found it as well.
http://download.gigabyte.us/FileList...68sm-s2l_e.pdf

Listed under "Power Management Setup"
Quote:
HPET Support
Enables or disables High Precision Event Timer (HPET) for Windows® Vista® operating system.
(Default: Enabled)

HPET Mode
Allows you to select the HPET mode for your Windows® Vista® operating system. Select 32-bit
mode when you install 32-bit Windows® Vista® ; select 64-bit mode when you install 64-bit
Windows® Vista®. (Default: 32-bit mode)

Last edited by clifford_cooley; 03-19-2010 at 03:54 AM..
 
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gazza gazza is offline
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      03-19-2010
Quote:
Originally Posted by clifford_cooley View Post
This was found in the User Manual that I downloaded.
This must be where nibiru found it as well.
http://download.gigabyte.us/FileList...68sm-s2l_e.pdf

Listed under "Power Management Setup"
Hi clifford_cooley and thanks. But I guess that there is something well amiss here at this end. In my last post I mentioned that I don't think Boot section is being written to disk during the instal of W7 X64 Bit. I remembered that I had downloaded a fully functional 30 day trial of Raxco Perfect Disk 11 Pro and had used it to defrag C drive using the "Smart Placement" option. A wonderful job it does and there at the very beginning of the Drive Map are 73 contiguos purple blocks that represent the Boot sector. Nice place to have the Boot sector I reckon. This is followed by the MFT Zone and the MFT itself. The other files all follow on.
I went through the installing of W7 X64 again and just to expedite the process I did the instal from open W7 X86. Installing to the 'E' drive: ( Disk0 Partition2) the only partition on the drive bar the 'C' System drive.
I then opened Perfect Disk 11 Pro and sent it to analyse 'E' drive and there is not a Purple block of Boot sector to be seen. MFT zone & MFT, but no boot itself.
Considered using Easy BCD Edit to debug/rewrite MBR (Vista) but don't think I'll bother with that. Two reasons, 1/..I can't get EBCD Edit to point to 'E' drive.....2/...I don't know how to use the EBCD Edit software.
So I won't bother.
" Man who chases two rabbits won't catch either of them"
"Crime and Punisment" Fyodor Dostoevsky

Thanks for your input, clifford. I'm wondering (just to chase a solitary rabbit) if the AMD 64 X2 Athlon 3600 2GHz that I have will get the show on the road. Its only dual core but I think its 64Bit capable. I upgraded from it and 1GB of single channel Apacer 5300 667MHz to that which I now have, and was running the W7 X86. I decided to upgrade to instal the 64 Bit W7. ( chuckle.....I'll be NZ$500 spent for nothing, if it does)
Or the other alternative is to get an AM3 motherboard ( average price NZ$150)

I considering one of the following.

Use RAM and CPU I have

Asus M4A785-M
Gigabyte GA-MA785G-UD3
...................

Use CPU and step up to DDR3 RAM

Gigabyte GA-MA785GMT-UD2H:-
Asus M4A785TD-M-EVO:-
................................................
At the end of the day, I should not have to go to that extreme.
Thanks. Well appreciated. I'll check out the link you posted. Cheers
gazza

Last edited by gazza; 03-19-2010 at 06:15 AM.. Reason: correct spelling
 
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Nibiru2012 Nibiru2012 is offline
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      03-19-2010
Most all Gigabyte motherboards have that setting, I use a Gigabyte GA-EP45-UD3R mobo.
 
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      03-19-2010
It is NOT the install that's causing the problems. It the way you have your hardware configured, has to be.

DON'T use partitioning software first of all. Disconnect the extra hard drives. Leave the 160GB drive connected.

When you get to the section of the install where the hard drive is listed with (if any) partitions too. DELETE all partitions! This is will work... believe me.

Now create a new partition in the size of 65,639 MB okay? Format it, then make the remainder of the 160GB drive another partition, format it too.

When you create the first partition, it will make a 64GB partition and Windows 7 will automatically create a 100MB partition. Leave that alone... don't mess with it. Windows 7 needs it for some reason. Some people have had successful installs not using it, but I do use it and have had no issues. Besides it's only 100MB.

Install to the 64GB partition and you should be good to go. I tried partitioning software too and all it did was cause problems. Use the partitioning app that's part of the Windows 7 installer and you should be good.

BTW, the 65,639MB size is done by taking 64,100 X 1.024 = 65639 Since Windows considers a GB to be 1,024MB.

Last edited by Nibiru2012; 03-19-2010 at 06:50 AM..
 
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gazza gazza is offline
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      03-19-2010
Niburu2012, I'm sure that you are right but I'm reluctant to wipe clean the 160GB Sata drive that is and has been partitined into C drive 70GB and E drive 78GB since after I installed W7 X86 about 8 weeks ago. I know that W7 can be dual booted X86 and X64. I know of people with multi boot Vista 32 and 64 bit as well as having W7 32 and 64 bit installed to one HDD. Why they would want that config I don't know and its not important.
As i said, I have tried to instal this X64 W7 to the partition 'E' and its not going in. I have also tried installing it to the 1TB SataHDD and to an 80GB seagate IDE ATA HDD, both with and without any other HDD attached to the computer. Both the 1TB and 80GB HDD's are not partitioned at all. Straight out empty of anything but usable space. No joy.
I have downloaded updates to instal during the Instal process, Deleted and formatted drives/partitions during the process....to no avail.
However, I have not as yet tried to instal W7 X64 to the 1TB or the 80GB HDD's since I read your first reply. I will remove the 160GB Sata HDD and attempt to instal of X64 to the 1TB drive. I have no reason to doubt your experience and knowledge and if all goes well there should be X64 installed and running on this computer.
I am not going to delete the 160GB drive and create two empty partitions on it becuase should I not have a success then I have a HDD on which I have to reinstal X86 and all software etc. I know I can make a image/backup and use that to get back that which is on the 32Bit Setup bar the reinstalling of programs, but......I will do as you suggested but use the 1TB Sata HDD. Sucess will have me deleting and formatting the 160GB drive and installing X64 only to it, or using it as a Limbo between the 1RB and expansion external drives.
I'm aware of the 100MB Partition created by Windows. When I have Deleted the 'E' partition it is left behind. Some say it is a System recovery partition, I don't know. But I've always left it where it is.
Right oh. I will get on with another attempt to instal 64Bit W7.
Thanks and I will post back.
gazza

Last edited by gazza; 03-19-2010 at 08:42 AM.. Reason: corrections
 
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gazza gazza is offline
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      03-19-2010
Looks like I did push the Post quick reply tab after all.
Nibiru2012, I wrote up a longish reply to your above about 2.5 hour ago and it looks like I forgot to click the Post Quick reply tab. Basically my reply explained my reluctance to wipe out the running 32Bit W7 to replace it with a 'hopeful instal of 64 Bit'
I have removed all HDD's bar the one I am going to use. That was the 1TB Sata drive with nothing on it. I did that, booted from disc, deleted the NTFS formatted drive, created a new 1TB drive and formatted it. Then ran the slow as hell instal of 64 Bit. It still wouldn't open into Windows.
Now, I am going to use the 160GB Sata, delete both partitions that are on it, create two new ones as per your advice and set about installing X64 to its 'C' drive.
That is after I do a full backup of the X86 system I have on the drive.
This could take a few hours, but I will be back to post the result.
I read the following thread and it is informative
.Can Windows7 64bit and 32bit work on the same computer?
Here goes. Fingers crossed.
gazza

ps: I think there is a Transfer Rate problem from optical drive to HDD. I pursued that query on Press F1 a week ago: "Optical drive Transfer Rate is -1.0kb/s".........but thats not the subject at hand here so will leave that alone.

Last edited by gazza; 03-19-2010 at 11:55 AM.. Reason: spelling errors
 
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