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W7 freezes when I play video

 
 
alexalexalex alexalexalex is offline
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      06-19-2010
Windows 7 freezes when I try to play a video. It doesn't happen all the time, but when it does, it goes on for a while. It doesn't matter whether I'm trying to watch a video on media player or youtube, both IE8 and media player stop responding.

Windows 7 tryed to solve it by suggesting I uninstall and reinstall adobe flash player, but it hasn't worked. I also went online and found the microsoft troubleshooting page for this problem and downloaded the technician programme that tried to fix the codec which was causing the problem, but the programme didn't find a problem despite the fact that there obviously is one.

Anyone got any ideas?
 
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alexalexalex alexalexalex is offline
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      06-21-2010
Anyone?
It's a really irritating problem.
I also can't play games when it's like this.
I ran full virus scans from 2 different programmes but both found nothing.
 
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Fire cat Fire cat is offline
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      06-21-2010
Hi and welcome to the forums!

Have you tried updating graphic drivers? That's the most probable explanation.
If you post your system specs, I might be able to find the drivers for you.

By the way, a good codec pack is Shark007's Windows 7 Codec Pack
http://shark007.net/
 
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alexalexalex alexalexalex is offline
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      06-21-2010
Thanks for replying
I'm not a noob when it comes to using computers, but when it breaks, I pretty much have no idea what to do, so system specs is a foreign term to me.
But I had a little look and found this stuff. Some of it sounds pretty unrelated though.

Manufacturer: Dell
Model: Inspiron 1545
Rating: 3.4 (Windows Experience Index)
Processor: Intel(R) Celeron(R) CPU 900 @ 2.20GHz 2.19 GHz
Installed Memory (RAM): 3.00 GB
System Type: 64-bit Operating System

How would I go about updating my graphics drivers?
I am such a noob right now D:
 
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Fire cat Fire cat is offline
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      06-21-2010
Hi!

Basicly, I need to know what is inside your machine. I need to know what the graphic card is. A pretty nice and simple app for this is Speccy.

Http://www.piriform.com/speccy
 
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alexalexalex alexalexalex is offline
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      06-21-2010
Operating System
MS Windows 7 Home Premium 64-bit
CPU
Intel Celeron 900 @ 2.20GHz 41 °C
Penryn 45nm Technology
RAM
3.0GB Dual-Channel DDR2 @ 398MHz (6-6-6-18)
Motherboard
Dell Inc. 0G848F (Microprocessor)
Graphics
Generic PnP Monitor @ 1366x768
Mobile Intel(R) 4 Series Express Chipset Family
Mobile Intel(R) 4 Series Express Chipset Family
Hard Drives
244GB Seagate ST9250315AS (SATA) 37 °C
Optical Drives
TSSTcorp DVD+-RW TS-L633C
Audio
IDT High Definition Audio CODEC

I downloaded Speccy, and thats the summary. It goes into more detail on each, but I wasn't too sure which bits to post.

Monitor
Name Generic PnP Monitor on Mobile Intel 4 Series Express Chipset Family
Current Resolution 1366x768 pixels
Work Resolution 1366x728 pixels
State enabled, primary
Monitor Width 1366
Monitor Height 768
Monitor BPP 32 bits per pixel
Monitor Frequency 59 Hz
Device \\.\DISPLAY1\Monitor0
Mobile Intel(R) 4 Series Express Chipset Family
Memory 1292 MB
Memory type 2
Driver version 8.15.10.1808
Mobile Intel(R) 4 Series Express Chipset Family
Memory type 2
Driver version 8.15.10.1808

That is the more detailed one for graphics.
Let me know if this is of any use.
 
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Fire cat Fire cat is offline
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Nibiru2012 Nibiru2012 is offline
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      06-21-2010
Quote:
Originally Posted by Fire cat View Post
FC - I think he needs to know specifically which Intel chipset he has. Apparently the speccy program isn't doing the trick, because it's not listing the exact chipset model.

He would be better to use S.I.W., which is free also and will give him more detailed info about his notebook motherboard's hardware chips.

Download: SIW Freeware 2010 (build 0428)

-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
NOTE: It's the Intel Cantiga GM45 chipset. It took me less than a minute to find it using ixquick and then to Dell's website.

Last edited by Nibiru2012; 06-21-2010 at 05:37 PM..
 
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clifford_cooley clifford_cooley is online now
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      06-21-2010
Intel® Chipset Identification Utility - Download the Intel Chipset Identification Utility

I don't know what the utility tells or does. I am only supplying the link.
 
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alexalexalex alexalexalex is offline
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      06-21-2010
So, err.. what is it I do now?
 
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