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USB Mouse slow to respond after wake from Sleep in Windows 7

 
 
abhiroopb abhiroopb is offline
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      02-19-2010
I have a Razer Copperhead USB Mouse.

Specs of my desktop can be found here: www.techcomet.com/p/my-gadgets.html

Basically, I put my desktop to sleep (using S3-STR) and when I wake it up my moues does not respond for about 15-30 s after which it works fine.

I have no other problems with my system, my keyboard responds fine and I have all necessary drivers installed.

I have no idea why this is happening and the fact that my computer resumes from sleep in 2 seconds is great, but not when I have to wait another 30 for the mouse to work!

Any ideas?
 
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linuxdudex12 linuxdudex12 is offline
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      02-19-2010
The firmware and can be flashed. You can find the most recent version here :
http://www.razersupport.com/index.ph...nloaditemid=33
You can find some common issues in their knowledge base here :
http://www.razersupport.com/index.ph...1&pcid=0&nav=0

Does unplugging your mouse before you go into standby help? For example try unplugging the mouse before you put your computer to sleep, then wake it up and reattach the mouse right away. Does it help?
 
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Nibiru2012 Nibiru2012 is offline
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      02-19-2010
Here's the good link to the firmware update page: Razer Copperhead Firmware v6.30 (English)

Here's the link to the latest Windows 7 drivers: Razer Copperhead Windows 7 Driver v6.10 (English)
 
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linuxdudex12 linuxdudex12 is offline
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      02-19-2010
Thanks Nibiru2012, ya the link I gave for the firmware update isn't working. I'm glad you found a link that does.
 
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catilley1092 catilley1092 is offline
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      02-20-2010
Quote:
Originally Posted by linuxdudex12 View Post
The firmware and can be flashed. You can find the most recent version here :
http://www.razersupport.com/index.ph...nloaditemid=33
You can find some common issues in their knowledge base here :
http://www.razersupport.com/index.ph...1&pcid=0&nav=0

Does unplugging your mouse before you go into standby help? For example try unplugging the mouse before you put your computer to sleep, then wake it up and reattach the mouse right away. Does it help?
In Windows, it's not best to simply unplug the mouse or any USB device unless you click "Safely Remove Hardware and Eject Media" first. This can cause damage to your system, as well as data loss.
 
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linuxdudex12 linuxdudex12 is offline
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      02-20-2010
Well that sounds like it sucks lol. I never had a problem with such things but I do understand what your saying catilley1092. But I guess I implied to safely remove the mouse, for example I don't think abhiroopb should yank it out by the cord But point taken

Last edited by linuxdudex12; 02-20-2010 at 07:13 AM..
 
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clifford_cooley clifford_cooley is offline
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      02-20-2010
I've not seen a mouse that would suffer from data loss. The whole idea behind safely removing hardware is to complete any data writes that maybe stored in the buffers that could result in data loss if not completed before unpluging a USB data storage device. If you notice the devices that are placed in the list to be safely removed are represented with a drive letter.
 
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catilley1092 catilley1092 is offline
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      02-20-2010
Quote:
Originally Posted by linuxdudex12 View Post
Well that sounds like it sucks lol. I never had a problem with such things but I do understand what your saying catilley1092. But I guess I implied to safely remove the mouse, for example I don't think abhiroopb should yank it out by the cord But point taken
The reason I said this is because I pulled out my wireless modem early last year like that, and it never worked again. Verizon wouldn't give me another one, either. What I was going to do was attach a USB extension cable to it, and attach it to the window, so it would pick up better. But I don't have that problem any longer. I now have a wireless router that travels all over the place.
 
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abhiroopb abhiroopb is offline
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      02-22-2010
Thanks a lot for the help guys!

Firstly, sorry for the late response, it seems the e-mail notifications got junked for some reason! Had to check in the spam folder.

Secondly, I didn't install any drivers with the Razer mouse. I did install drivers for my Lycosa keyboard as I wanted to use the macros, however as I didn't want any of these functionalities for the mouse I simply plugged it in and I saw a number of drivers downloaded and the mouse seemed to work fine. Anyway I updated the driver. Here is what happened:

1. Updated driver and restarted computer
2. Tried to sleep, mouse did not wake as it should have. It took about 30s.
3. Tried "sleep" a few more times and mouse still would not wake immediately.
4. Uninstalled and re-installed driver and restarted computer.
5. Went into Device Manager and for the mouse I removed the check from "allow this device to wake the computer".

STILL DID NOT WORK!

I put the computer to sleep and hit the mouse and it brought it out of sleep, if I hit the mouse to bring it out of the sleep then the mouse was immediately awake. If I hit the keyboard or pressed the power button (on my desktop) the mouse would not wake.

So, I disabled the keyboard's ability to wake from sleep and now the mouse wakes up fine from sleep. Weird solution, but it works
 
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linuxdudex12 linuxdudex12 is offline
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      02-22-2010
Well glad to hear you got it working, I will keep your solution in mind for anyone else that may stumble across a simular problem.
 
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