Is "Unlimited" really unlimited?

My ISP the same treatment. A warning notice. But I would emphasise that I was not speaking of the legal attitude towards Bit torrent or any other torrent downloader. I only mentioned torrent files. One cannot escape from the fact that most of these are found on pirate sites.

davehc, there was never any problem with your advice, about the program that you offered. But now they unload other software on your system, some kind of updater. It is voluntary, but they are deceptive about it. They claim it's good, but mostly it's trash that's installed, and some of these "updates" has nothing to do with the programs that you have.

However, I had the program that you suggested in the past, I just couldn't remember when. It may have helped a little, but not much. But thanks for your advice, you had no way of knowing of the other program that they try to lure you into.

And no, I would never use BitTorrent to download TechNet files, they have their own download manager, and I just patiently wait for my download to complete.

I see. I haven't experienced that. But if, at the time you were using a linked torrent downloader, maybe that was the culprit. <iknow, for example, that Bit Comet checks for updates for everything on your computer, but only as an option.
Also, perhaps in the (Freedownloader) options you did not turn off the automatic updates?
No matter, as you are now using another program.

OK, my problem is solved, or part of it is anyway. For $46/monthly, I get my same level of internet (7mbps). The speed problem will be taken another look at (for the 4th time).

Now as to how I got this low rate, I was on the phone with Time Warner, and they continued to BS me. To the point that I told them to come and get all of their equipment, and to bill me no more. They told me to bring the equipment to the local office, and the matter would be over. I was paid through Saturday (6/19), and as long as I had everything back by then, I wouldn't receive another bill.

About three hours later, my wife came outside to get me, someone from Warner has called for me, from the regional office. Turns out, he's an operations manager, and he reviewed my prior complaints and reason for leaving very carefully. First of all, he told me that he didn't call to shove anything down my throat, which I considered a refreshing attitude. He told me that I'd been a long time customer, and that prior to them being my ISP, there were no complaints on file and that apparently I'd been a happy customer. And that he wanted me to feel that way again. So he asked me what it was that I wanted, and that he'd see to it that it was done.

First of all, I thanked him for his call, and told him that I'd had enough of the riff-raff, the reps telling me that I had to have this and that to have what I wanted. He responded again by asking me what I wanted from Time Warner. I told him that I wanted the internet service that I pay for, and no other services. Period. He told me no problem, that as of the time our conversation ended, all other services would be terminated. And that a company professional would be coming by to check out my speed issues. I told him that I can see how I can't have wide open service 24/7, but after 11PM, speed shouldn't be an issue, he agreed. He mentioned something about placing a service monitor on the line, to narrow down the problem.

So, it at least appears that Warner doesn't want to lose business, and if you have legit issues, and mine were well documented, they will work with you. I thanked the man after the call, and he was good to his word on the first issue, terminating the services that I didn't want within minutes. A tech should be here this week to check everything out. In my opinion, there's way too many unused cables in this apartment, and they're not capped at the end or anything. Some are even joined by the center copper wires being trimmed back and twisted together tightly, followed by the outer layer simply being joined by trimming back and wrapping aluminum foil around them, and wrapped with duct tape. Although my connection is not like this, how many of these "patches", where a tenant simply didn't want to pay $2.50 for an extra line, exists here? I've done the same, splitting the cable to extend to another room, but with the proper parts. Radio Shack sells everything you need to join cable properly, for next to nothing. Anyway, these issues will be taken care of.

So as it turns out, I've saved a lot of cash by my earlier disconnection request, now, my speed has to get better. Not perfect, but at least close to what I'm paying for. Persistence does pay off, in the end, and I hope that it does with me, too. So far, it has.

I have no idea who Warner is, except that it is an ISP. You may have stirred the pot sufficiently to help others who use it!

This is good to hear. I was very happy with their service for the few years I had it. I'm glad they are still capable of providing worthy service. I'm surprised you got a call from a regional office, though; I wonder how it landed on their table. Maybe they take a closer look at disconnection requests nowadays?

Some info on Time Warner.

http://en.wikipedia.org/wiki/Time_Warner_Cable

Cat, the cable rigging in your apartment seems to me to be a big reason for your problems. If you can get them to get rid of that rats nest of wires and get a direct connection from the main line to the modem, you almost have to see an improvement. Not always possible in an apartment complex where the line must be split many times. Do you live in a complex or a house?

BTW Nice job being the squeaky wheel.

How about, "your call may be monitored for..............."


I also have TWC. We had our house built 6 years ago and all the wiring was done correctly at that time. The only thing I've done since is split off 1 cable tv wire for the Man Cave. I wish TWC was a little less expensive but I can say that about everything. Their service has been OK.

What Yodap said is very true! The more split-offs and breaks in the line coming in will effect the internet speed. Time-Warner Cable which owns RoadRunner, always recommends the cable modem be tied into as close to the main cable line as possible. The more splits in the line between the modem and the main line will cause signal problems and loss.

Perhaps when TWC sends their tech out to see you, be sure you mention this issue and see if they would run you a new line direct to your modems's location. They will probably help quite a lot.

Tell me more about the Man Cave.