Hello,
I have "blue screen" problems (the screen goes black/blue all of a sudden and cannot do anything other than turn off and on, the "on" button is lit but the "disc" button is off and nothing happens with keyboard and mouse) once in a while with Windows Vista.
This was getting more frequent, so I got some advice and updated to Windows 7 and increased RAM as well.
The problem still exits and I do not why.
I searched blue screen problems and found "Diagnose your computer memory problems" and tried that with mine. It stopped half way every time I tried (I tried three or four times).
It just turn off automatically all of a sudden (the "on" button goes off!). The screes was "completed 60%" etc before shutting down so I don't think it finished the test either. However, since it cannot finish the diagnosis, I do not know what is the problem or there is any problem with my memory.
Does this mean the memory have a problem? anything to do with the blue screen problem?
Any suggestions would be very appreciated, thank you so much!
Yumi
I have "blue screen" problems (the screen goes black/blue all of a sudden and cannot do anything other than turn off and on, the "on" button is lit but the "disc" button is off and nothing happens with keyboard and mouse) once in a while with Windows Vista.
This was getting more frequent, so I got some advice and updated to Windows 7 and increased RAM as well.
The problem still exits and I do not why.
I searched blue screen problems and found "Diagnose your computer memory problems" and tried that with mine. It stopped half way every time I tried (I tried three or four times).
It just turn off automatically all of a sudden (the "on" button goes off!). The screes was "completed 60%" etc before shutting down so I don't think it finished the test either. However, since it cannot finish the diagnosis, I do not know what is the problem or there is any problem with my memory.
Does this mean the memory have a problem? anything to do with the blue screen problem?
Any suggestions would be very appreciated, thank you so much!
Yumi
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