Windows 7 Freezes

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Feb 1, 2010
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Hi, I recently purchased a new laptop with Windws 7 but it is constantly freezing, sometings after 5 minutes sometimes after a a few hours, I have to switch off the laptop as nothing works and retart. i don't know if its the laptop or windows 7. Can anyone please help. Thanks

Here are the details of my laptop;
Product Features

  • Intel Celeron Dual Core (T3100) 1.9GHz Processor
  • 3072MB (1 x 1024MB + 1 x 2048MB) Memory
  • 250GB Hard Drive
  • 15.6 inch High Definition HP Brightview Display
  • Microsoft Windows 7 Home Premium (64-bit)
  • A unique Imprint design in a glossy black finish
  • 5-in-1 integrated Digital Media Reader
  • LightScribe Super Multi DVD Writer
  • Webcam with Integrated Microphone
  • Full size keyboard with integrated numeric keypad

Technical Details


Operating system: Genuine Windows 7 Home Premium (64-bit)
Processor: Intel Celeron DualCore Mobile Processor T3100 1.9 GHz, Level 2 cache 1 MB
Memory: 3072 MB (1 x 1024 MB + 1 x 2048 MB), supports up to 8 GB DDR2 memory
Storage: 250 GB SATA Hard Disk Drive 5400 rpm, up to 12 GB partition for system recovery
LightScribe Super Multi DVD Writer (+/-R +/-RW) with Double Layer support, SATA optical drive - Create silkscreen-quality disc labels direct from your PC with LightScribe: Just burn, flip, burn
5-in-1 integrated Digital Media Reader for Secure Digital cards, MultiMedia cards, Memory Stick, Memory Stick Pro, or xD Picture cards
Communication: Integrated 10/100BASE-T Ethernet LAN 802.11 b/g WLAN
Webcam with Integrated Microphone
Display: 15.6 inch Diagonal High Definition HP Brightview Display
Display Resolution: 1366 x 768
Video: Intel Graphics Media Accelerator 4500MHD, up to 1309 MB Total Available Graphics Memory
Sound: Altec Lansing speakers
Keyboard: Full size keyboard with integrated numeric keypad, Touch Pad with On/Off button and dedicated vertical Scroll Up/Down pad
Ports: 3 USB 2.0 (3rd shared with eSATA port), 1 HDMI connector,1 eSATA+USB, 1 VGA port, 1 RJ45 ethernet connector, 1 headphone-out, 1 mic-in
Power: 65 W AC Power Adapter, 6-cell Lithium-Ion (Li-Ion) battery
Software: Microsoft Works and Microsoft Office Home and Student 2007 (60-Day Trial Version Microsoft Internet Explorer), Windows Live Messenger, Adobe Reader, Adobe Flash Player, HP Total Care Setup, HP Total Care Advisor, Cyberlink DVD Suite, Cyberlink YouCam, Windows Media Center, Windows Photo Gallery, Windows Mail, Norton Online Backup (30-day trial)
Recovery partition (including possibility to recover system, applications and drivers separately), optional re-allocation of recovery partition, recovery CD/DVD creation tool
Symantec Norton Internet Security 2009 (60 days live update)
Notebook Help & Support
Additional information: P/N: VJ374EA #ABU, UPC/EAN code: 884962359204
Weight: Out of Package: 2.68 kg, Packed: 4.03 kg (Weight will vary by configuration)
Dimensions 37.8 cm (L) x 25.2 cm (W) x 3.51 cm (min H) / 4.12 (max H)
 

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