Windows 7 driver_irql_not_less_or_equal/BIOS blue screen crash. Please help!

[pleadyourcase]

Hi, I was directed to this forum through yahoo answers. I have attached my minidump files to the post.

HP Pavilion dv6-3230us with Windows 7 Premium 64 bit. BIOS F.23 I've been doing research and all I can find are complicated explanations that have to do with disabling BIOS or updating a driver... I don't understand any of this. But the computer keeps going to the blue screen, giving me the driver_irql_not_less_or_equal error and I have NO clue what to do.

I am desperate for an understandable explanation. Preferably a direct link to the driver I need to install or whatever. I'm not a big computer person... so I would REALLY appreciate your help.

Additional Info from the error report:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF8800584E431
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\031211-28329-01.dmp
C:\Users\Tara\AppData\Local\Temp\WER-61573-0.sysdata.xml

 

[Mychael]

Hi, PYC. I'm not able to read .dmp files so cannot look at them for you but someone will see your post later on and you'll get a reply.
In the meantime can you gives us some more information about your machine.. Like how much memory you have on board, what sort of virus checker you run, under what sort of conditions are the blue screens happening. Stuff like that.
The more information we get the better chance we have to help you.

Mike

 

[Elmer BeFuddled]

Hi Pleadyourcase and Welcome to the Forum.
Your dump files are all pointing to the "Intel Wireless WiFi Link 5000 Series Adapter Driver for Windows" driver, 7NETwNs64.sys. This driver is dated Wed Jul 14 12:42:54 2010 so should be OK. I'd suggest trying the Intel® Driver Update Utility (in Internet Explorer for best results) to check for updates. If you have the latest driver it could well have been corrupted, in which case I'd uninstall the current driver(s) and re-install a fresh set up.

There is a later driver available for: iaStor.sys Tue Apr 13 17:44:16 2010
which can be found at Intel Rapid Storage.

Also check the date of your Realtek LAN driver: Rt64win7.sys.
The latest is available here: Realtek PCIe GBE Family Controller v7.040

FOR YOUR INFORMATION:

Dump Analysis:

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [D:\ DOWNLOADS\ DUMPS\pleadyourcase\031211-18548-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\XSymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02c0d000 PsLoadedModuleList = 0xfffff800`02e4ae50
Debug session time: Sun Mar 13 04:26:58.426 2011 (UTC + 0:00)
System Uptime: 0 days 0:05:38.019
Loading Kernel Symbols
...............................................................
................................................................
........................................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {0, 2, 0, fffff88005890431}

Unable to load image \SystemRoot\system32\DRIVERS\NETwNs64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for NETwNs64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETwNs64.sys
Probably caused by : NETwNs64.sys ( NETwNs64+16431 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff88005890431, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002eb50e0
 0000000000000000 

CURRENT_IRQL:  2

FAULTING_IP: 
NETwNs64+16431
fffff880`05890431 48833b00        cmp     qword ptr [rbx],0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xD1

PROCESS_NAME:  System

TRAP_FRAME:  fffff800041fd170 -- (.trap 0xfffff800041fd170)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000002 rbx=0000000000000000 rcx=fffffa8007ae6f68
rdx=0000000000000002 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88005890431 rsp=fffff800041fd300 rbp=fffffa800434eb40
 r8=0000000000000000  r9=0000000000000000 r10=0069004c00200069
r11=0000000000000002 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
NETwNs64+0x16431:
fffff880`05890431 48833b00        cmp     qword ptr [rbx],0 ds:6464:00000000`00000000=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002c7cca9 to fffff80002c7d740

STACK_TEXT:  
fffff800`041fd028 fffff800`02c7cca9 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff800`041fd030 fffff800`02c7b920 : fffff800`02e0ca60 00000000`00000000 00000000`00000000 fffff800`02c851aa : nt!KiBugCheckDispatch+0x69
fffff800`041fd170 fffff880`05890431 : 00000000`00000000 fffffa80`0434eb40 fffffa80`00000002 00000000`00000115 : nt!KiPageFault+0x260
fffff800`041fd300 00000000`00000000 : fffffa80`0434eb40 fffffa80`00000002 00000000`00000115 00000000`000000f9 : NETwNs64+0x16431


STACK_COMMAND:  kb

FOLLOWUP_IP: 
NETwNs64+16431
fffff880`05890431 48833b00        cmp     qword ptr [rbx],0

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  NETwNs64+16431

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: NETwNs64

IMAGE_NAME:  NETwNs64.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4c3da2be

FAILURE_BUCKET_ID:  X64_0xD1_NETwNs64+16431

BUCKET_ID:  X64_0xD1_NETwNs64+16431

Followup: MachineOwner

Drivers:

fffff880`02e27000 fffff880`02e33000   Accelerometer Accelerometer.sys Tue Jun 15 17:41:27 2010 (4C17AD37)
fffff880`00f7e000 fffff880`00fd5000   ACPI     ACPI.sys     Tue Jul 14 00:19:34 2009 (4A5BC106)
fffff880`0435b000 fffff880`043e5000   afd      afd.sys      Tue Jul 14 00:21:40 2009 (4A5BC184)
fffff880`04484000 fffff880`0449a000   AgileVpn AgileVpn.sys Tue Jul 14 01:10:24 2009 (4A5BCCF0)
fffff880`014ed000 fffff880`014f8000   amdxata  amdxata.sys  Fri Mar 19 16:18:18 2010 (4BA3A3CA)
fffff880`0149f000 fffff880`014a8000   atapi    atapi.sys    Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`014a8000 fffff880`014d2000   ataport  ataport.SYS  Tue Jul 14 00:19:52 2009 (4A5BC118)
fffff960`00990000 fffff960`009f1000   ATMFD    ATMFD.DLL    unavailable (00000000)
fffff880`00e5e000 fffff880`00e6a000   BATTC    BATTC.SYS    Tue Jul 14 00:31:01 2009 (4A5BC3B5)
fffff880`042af000 fffff880`042b6000   Beep     Beep.SYS     Tue Jul 14 01:00:13 2009 (4A5BCA8D)
fffff880`00e7f000 fffff880`00e90000   blbdrive blbdrive.sys Tue Jul 14 00:35:59 2009 (4A5BC4DF)
fffff880`04916000 fffff880`04934000   bowser   bowser.sys   Tue Jul 14 00:23:50 2009 (4A5BC206)
fffff880`025d7000 fffff880`025e7000   BthEnum  BthEnum.sys  Tue Jul 14 01:06:52 2009 (4A5BCC1C)
fffff880`02200000 fffff880`02220000   bthpan   bthpan.sys   Tue Jul 14 01:07:00 2009 (4A5BCC24)
fffff880`0251f000 fffff880`025ab000   bthport  bthport.sys  Thu Jun 24 10:47:33 2010 (4C2329B5)
fffff880`02507000 fffff880`0251f000   BTHUSB   BTHUSB.sys   Thu Jun 24 10:47:27 2010 (4C2329AF)
fffff880`0227e000 fffff880`02507000   btwampfl btwampfl.sys Tue Jul 13 02:41:18 2010 (4C3BC43E)
fffff880`026c8000 fffff880`0274f000   btwaudio btwaudio.sys Mon Jul 19 22:43:27 2010 (4C44C6FF)
fffff880`07400000 fffff880`0747d000   btwavdt  btwavdt.sys  Mon Jul 19 22:42:27 2010 (4C44C6C3)
fffff880`0274f000 fffff880`0275d000   btwl2cap btwl2cap.sys Tue Mar 02 02:25:23 2010 (4B8C7713)
fffff880`0275d000 fffff880`02760a00   btwrchid btwrchid.sys Mon Jul 19 22:43:43 2010 (4C44C70F)
fffff960`00740000 fffff960`00767000   cdd      cdd.dll      unavailable (00000000)
fffff880`0424b000 fffff880`04275000   cdrom    cdrom.sys    Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`00c00000 fffff880`00cc0000   CI       CI.dll       Tue Jul 14 02:32:13 2009 (4A5BE01D)
fffff880`04551000 fffff880`04563000   circlass circlass.sys Tue Jul 14 01:06:34 2009 (4A5BCC0A)
fffff880`015b6000 fffff880`015e6000   CLASSPNP CLASSPNP.SYS Tue Jul 14 00:19:58 2009 (4A5BC11E)
fffff880`00d4d000 fffff880`00dab000   CLFS     CLFS.SYS     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`02e67000 fffff880`02e6cf80   clwvd    clwvd.sys    Wed Jul 28 02:19:55 2010 (4C4F85BB)
fffff880`02e33000 fffff880`02e37500   CmBatt   CmBatt.sys   Tue Jul 14 00:31:03 2009 (4A5BC3B7)
fffff880`01200000 fffff880`01273000   cng      cng.sys      Tue Jul 14 00:49:40 2009 (4A5BC814)
fffff880`00e55000 fffff880`00e5e000   compbatt compbatt.sys Tue Jul 14 00:31:02 2009 (4A5BC3B6)
fffff880`02e57000 fffff880`02e67000   CompositeBus CompositeBus.sys Tue Jul 14 01:00:33 2009 (4A5BCAA1)
fffff880`075b8000 fffff880`075c6000   crashdmp crashdmp.sys Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`0101a000 fffff880`01038000   dfsc     dfsc.sys     Tue Jul 14 00:23:44 2009 (4A5BC200)
fffff880`0100b000 fffff880`0101a000   discache discache.sys Tue Jul 14 00:37:18 2009 (4A5BC52E)
fffff880`019e0000 fffff880`019f6000   disk     disk.sys     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`0753f000 fffff880`07561000   drmk     drmk.sys     Tue Jul 14 02:01:25 2009 (4A5BD8E5)
fffff880`075c6000 fffff880`075d9000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
fffff880`04026000 fffff880`04230000   dump_iaStor dump_iaStor.sys Tue Apr 13 17:44:16 2010 (4BC49F60)
fffff880`075ac000 fffff880`075b8000   Dxapi    Dxapi.sys    Tue Jul 14 00:38:28 2009 (4A5BC574)
fffff880`05428000 fffff880`0551c000   dxgkrnl  dxgkrnl.sys  Fri Oct 02 02:00:14 2009 (4AC5509E)
fffff880`0551c000 fffff880`05562000   dxgmms1  dxgmms1.sys  Tue Jul 14 00:38:32 2009 (4A5BC578)
fffff880`04400000 fffff880`04436000   fastfat  fastfat.SYS  Tue Jul 14 00:23:28 2009 (4A5BC1F0)
fffff880`01544000 fffff880`01558000   fileinfo fileinfo.sys Tue Jul 14 00:34:25 2009 (4A5BC481)
fffff880`014f8000 fffff880`01544000   fltmgr   fltmgr.sys   Tue Jul 14 00:19:59 2009 (4A5BC11F)
fffff880`01600000 fffff880`0160a000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 00:19:45 2009 (4A5BC111)
fffff880`019a6000 fffff880`019e0000   fvevol   fvevol.sys   Tue Jul 14 00:22:15 2009 (4A5BC1A7)
fffff880`018a1000 fffff880`018eb000   fwpkclnt fwpkclnt.sys Tue Jul 14 00:21:08 2009 (4A5BC164)
fffff880`02ff3000 fffff880`03000000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 13:17:04 2009 (4A1151C0)
fffff800`031e9000 fffff800`03232000   hal      hal.dll      Tue Jul 14 02:27:36 2009 (4A5BDF08)
fffff880`055da000 fffff880`055fe000   HDAudBus HDAudBus.sys Tue Jul 14 01:06:13 2009 (4A5BCBF5)
fffff880`05562000 fffff880`05573000   HECIx64  HECIx64.sys  Thu Sep 17 20:54:16 2009 (4AB293E8)
fffff880`02761000 fffff880`0277a000   HIDCLASS HIDCLASS.SYS Tue Jul 14 01:06:21 2009 (4A5BCBFD)
fffff880`0277a000 fffff880`02782080   HIDPARSE HIDPARSE.SYS Tue Jul 14 01:06:17 2009 (4A5BCBF9)
fffff880`02783000 fffff880`02791000   hidusb   hidusb.sys   Tue Jul 14 01:06:22 2009 (4A5BCBFE)
fffff880`0199c000 fffff880`019a6000   hpdskflt hpdskflt.sys Tue Jun 15 17:41:28 2010 (4C17AD38)
fffff880`0484e000 fffff880`04916000   HTTP     HTTP.sys     Tue Jul 14 00:22:16 2009 (4A5BC1A8)
fffff880`01993000 fffff880`0199c000   hwpolicy hwpolicy.sys Tue Jul 14 00:19:22 2009 (4A5BC0FA)
fffff880`00cc0000 fffff880`00cde000   i8042prt i8042prt.sys Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`01295000 fffff880`0149f000   iaStor   iaStor.sys   Tue Apr 13 17:44:16 2010 (4BC49F60)
fffff880`04a09000 fffff880`05427b60   igdkmd64 igdkmd64.sys Wed Aug 25 20:35:58 2010 (4C75709E)
fffff880`02e00000 fffff880`02e26d00   Impcd    Impcd.sys    Fri Feb 26 23:32:11 2010 (4B8859FB)
fffff880`07561000 fffff880`075ac000   IntcDAud IntcDAud.sys Mon Jun 21 10:45:55 2010 (4C1F34D3)
fffff880`02e41000 fffff880`02e57000   intelppm intelppm.sys Tue Jul 14 00:19:25 2009 (4A5BC0FD)
fffff880`05863000 fffff880`05872000   kbdclass kbdclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff800`00b9a000 fffff800`00ba4000   kdcom    kdcom.dll    Tue Jul 14 02:31:07 2009 (4A5BDFDB)
fffff880`0443b000 fffff880`0447e000   ks       ks.sys       Thu Mar 04 04:32:25 2010 (4B8F37D9)
fffff880`017cc000 fffff880`017e6000   ksecdd   ksecdd.sys   Tue Jul 14 00:20:54 2009 (4A5BC156)
fffff880`01876000 fffff880`018a1000   ksecpkg  ksecpkg.sys  Fri Dec 11 06:03:32 2009 (4B21E0B4)
fffff880`0447e000 fffff880`04483200   ksthunk  ksthunk.sys  Tue Jul 14 01:00:19 2009 (4A5BCA93)
fffff880`02644000 fffff880`02659000   lltdio   lltdio.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`02600000 fffff880`02623000   luafv    luafv.sys    Tue Jul 14 00:26:13 2009 (4A5BC295)
fffff880`00cf5000 fffff880`00d39000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Tue Jul 14 02:29:10 2009 (4A5BDF66)
fffff880`075d9000 fffff880`075e7000   monitor  monitor.sys  Tue Jul 14 00:38:52 2009 (4A5BC58C)
fffff880`02fe4000 fffff880`02ff3000   mouclass mouclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`02791000 fffff880`0279e000   mouhid   mouhid.sys   Tue Jul 14 01:00:20 2009 (4A5BCA94)
fffff880`0109c000 fffff880`010b6000   mountmgr mountmgr.sys Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`04275000 fffff880`042a6000   MpFilter MpFilter.sys Wed Sep 15 01:19:28 2010 (4C901110)
fffff880`049ea000 fffff880`049fa000   MpNWMon  MpNWMon.sys  Wed Sep 15 01:19:30 2010 (4C901112)
fffff880`04934000 fffff880`0494c000   mpsdrv   mpsdrv.sys   Tue Jul 14 01:08:25 2009 (4A5BCC79)
fffff880`0494c000 fffff880`04979000   mrxsmb   mrxsmb.sys   Sat Feb 27 07:52:19 2010 (4B88CF33)
fffff880`04979000 fffff880`049c7000   mrxsmb10 mrxsmb10.sys Sat Feb 27 07:52:28 2010 (4B88CF3C)
fffff880`049c7000 fffff880`049ea000   mrxsmb20 mrxsmb20.sys Sat Feb 27 07:52:26 2010 (4B88CF3A)
fffff880`014d2000 fffff880`014dd000   msahci   msahci.sys   Thu May 13 22:26:04 2010 (4BEC6E6C)
fffff880`04314000 fffff880`0431f000   Msfs     Msfs.SYS     Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`00fde000 fffff880`00fe8000   msisadrv msisadrv.sys Tue Jul 14 00:19:26 2009 (4A5BC0FE)
fffff880`01558000 fffff880`015b6000   msrpc    msrpc.sys    Tue Jul 14 00:21:32 2009 (4A5BC17C)
fffff880`01000000 fffff880`0100b000   mssmbios mssmbios.sys Tue Jul 14 00:31:10 2009 (4A5BC3BE)
fffff880`01981000 fffff880`01993000   mup      mup.sys      Tue Jul 14 00:23:45 2009 (4A5BC201)
fffff880`010b6000 fffff880`011a8000   ndis     ndis.sys     Tue Jul 14 00:21:40 2009 (4A5BC184)
fffff880`044be000 fffff880`044ca000   ndistapi ndistapi.sys Tue Jul 14 01:10:00 2009 (4A5BCCD8)
fffff880`026ac000 fffff880`026bf000   ndisuio  ndisuio.sys  Tue Jul 14 01:09:25 2009 (4A5BCCB5)
fffff880`044ca000 fffff880`044f9000   ndiswan  ndiswan.sys  Tue Jul 14 01:10:11 2009 (4A5BCCE3)
fffff880`045df000 fffff880`045f4000   NDProxy  NDProxy.SYS  Tue Jul 14 01:10:05 2009 (4A5BCCDD)
fffff880`043ee000 fffff880`043fd000   netbios  netbios.sys  Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff880`011a8000 fffff880`011ed000   netbt    netbt.sys    Tue Jul 14 00:21:28 2009 (4A5BC178)
fffff880`01816000 fffff880`01876000   NETIO    NETIO.SYS    Fri Apr 09 03:43:59 2010 (4BBE946F)
fffff880`0587a000 fffff880`05ffc000   NETwNs64 NETwNs64.sys Wed Jul 14 12:42:54 2010 (4C3DA2BE)
fffff880`04800000 fffff880`04815000   NisDrvWFP NisDrvWFP.sys Wed Sep 15 01:20:25 2010 (4C901149)
fffff880`0431f000 fffff880`04330000   Npfs     Npfs.SYS     Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`011ed000 fffff880`011f9000   nsiproxy nsiproxy.sys Tue Jul 14 00:21:02 2009 (4A5BC15E)
fffff800`02c0d000 fffff800`031e9000   nt       ntkrnlmp.exe Sat Jun 19 05:16:41 2010 (4C1C44A9)
fffff880`0162a000 fffff880`017cc000   Ntfs     Ntfs.sys     Wed May 12 04:25:59 2010 (4BEA1FC7)
fffff880`042a6000 fffff880`042af000   Null     Null.SYS     Tue Jul 14 00:19:37 2009 (4A5BC109)
fffff880`02659000 fffff880`026ac000   nwifi    nwifi.sys    Tue Jul 14 01:07:23 2009 (4A5BCC3B)
fffff880`04000000 fffff880`04026000   pacer    pacer.sys    Tue Jul 14 01:09:41 2009 (4A5BCCC5)
fffff880`00e40000 fffff880`00e55000   partmgr  partmgr.sys  Tue Jul 14 00:19:58 2009 (4A5BC11E)
fffff880`00e00000 fffff880`00e33000   pci      pci.sys      Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`014dd000 fffff880`014ed000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`017e6000 fffff880`017f7000   pcw      pcw.sys      Tue Jul 14 00:19:27 2009 (4A5BC0FF)
fffff880`07805000 fffff880`078ab000   peauth   peauth.sys   Tue Jul 14 02:01:19 2009 (4A5BD8DF)
fffff880`07502000 fffff880`0753f000   portcls  portcls.sys  Tue Jul 14 01:06:27 2009 (4A5BCC03)
fffff880`00d39000 fffff880`00d4d000   PSHED    PSHED.dll    Tue Jul 14 02:32:23 2009 (4A5BE027)
fffff880`0449a000 fffff880`044be000   rasl2tp  rasl2tp.sys  Tue Jul 14 01:10:11 2009 (4A5BCCE3)
fffff880`044f9000 fffff880`04514000   raspppoe raspppoe.sys Tue Jul 14 01:10:17 2009 (4A5BCCE9)
fffff880`04514000 fffff880`04535000   raspptp  raspptp.sys  Tue Jul 14 01:10:18 2009 (4A5BCCEA)
fffff880`04535000 fffff880`0454f000   rassstp  rassstp.sys  Tue Jul 14 01:10:25 2009 (4A5BCCF1)
fffff880`00dab000 fffff880`00dfc000   rdbss    rdbss.sys    Tue Jul 14 00:24:09 2009 (4A5BC219)
fffff880`042f9000 fffff880`04302000   RDPCDD   RDPCDD.sys   Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`04302000 fffff880`0430b000   rdpencdd rdpencdd.sys Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`0430b000 fffff880`04314000   rdprefmp rdprefmp.sys Tue Jul 14 01:16:35 2009 (4A5BCE63)
fffff880`01947000 fffff880`01981000   rdyboost rdyboost.sys Sat Jun 19 05:25:06 2010 (4C1C46A2)
fffff880`025ab000 fffff880`025d7000   rfcomm   rfcomm.sys   Tue Jul 14 01:06:56 2009 (4A5BCC20)
fffff880`02220000 fffff880`02238000   rspndr   rspndr.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`078ab000 fffff880`078b6000   secdrv   secdrv.SYS   Wed Sep 13 14:18:38 2006 (4508052E)
fffff880`0193f000 fffff880`01947000   spldr    spldr.sys    Mon May 11 17:56:27 2009 (4A0858BB)
fffff880`0a842000 fffff880`0a8b3000   spsys    spsys.sys    Mon May 11 18:20:58 2009 (4A085E7A)
fffff880`0795c000 fffff880`079f2000   srv      srv.sys      Fri Aug 27 04:38:00 2010 (4C773318)
fffff880`078f5000 fffff880`0795c000   srv2     srv2.sys     Fri Aug 27 04:37:46 2010 (4C77330A)
fffff880`078b6000 fffff880`078e3000   srvnet   srvnet.sys   Fri Aug 27 04:37:24 2010 (4C7732F4)
fffff880`07480000 fffff880`07502000   stwrt64  stwrt64.sys  Thu Jul 22 08:25:34 2010 (4C47F26E)
fffff880`0454f000 fffff880`04550480   swenum   swenum.sys   Tue Jul 14 01:00:18 2009 (4A5BCA92)
fffff880`02e87000 fffff880`02fe2000   SynTP    SynTP.sys    Sat Sep 11 02:09:32 2010 (4C8AD6CC)
fffff880`01a03000 fffff880`01c00000   tcpip    tcpip.sys    Mon Jun 14 04:39:04 2010 (4C15A458)
fffff880`078e3000 fffff880`078f5000   tcpipreg tcpipreg.sys Tue Jul 14 01:09:49 2009 (4A5BCCCD)
fffff880`0434e000 fffff880`0435b000   TDI      TDI.SYS      Tue Jul 14 00:21:18 2009 (4A5BC16E)
fffff880`04330000 fffff880`0434e000   tdx      tdx.sys      Tue Jul 14 00:21:15 2009 (4A5BC16B)
fffff880`015e6000 fffff880`015fa000   termdd   termdd.sys   Tue Jul 14 01:16:36 2009 (4A5BCE64)
fffff960`00530000 fffff960`0053a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`00e90000 fffff880`00eb6000   tunnel   tunnel.sys   Tue Jul 14 01:09:37 2009 (4A5BCCC1)
fffff880`04563000 fffff880`04575000   umbus    umbus.sys    Tue Jul 14 01:06:56 2009 (4A5BCC20)
fffff880`027af000 fffff880`027cc000   usbccgp  usbccgp.sys  Tue Jul 14 01:06:45 2009 (4A5BCC15)
fffff880`02fe2000 fffff880`02fe3f00   USBD     USBD.SYS     Tue Jul 14 01:06:23 2009 (4A5BCBFF)
fffff880`05573000 fffff880`05584000   usbehci  usbehci.sys  Fri Dec 04 07:26:02 2009 (4B18B98A)
fffff880`04585000 fffff880`045df000   usbhub   usbhub.sys   Fri Dec 04 07:26:39 2009 (4B18B9AF)
fffff880`05584000 fffff880`055da000   USBPORT  USBPORT.SYS  Tue Jul 14 01:06:31 2009 (4A5BCC07)
fffff880`027cc000 fffff880`027f9200   usbvideo usbvideo.sys Thu Mar 04 04:40:57 2010 (4B8F39D9)
fffff880`00e33000 fffff880`00e40000   vdrvroot vdrvroot.sys Tue Jul 14 01:01:31 2009 (4A5BCADB)
fffff880`042b6000 fffff880`042c4000   vga      vga.sys      Tue Jul 14 00:38:47 2009 (4A5BC587)
fffff880`042c4000 fffff880`042e9000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:38:51 2009 (4A5BC58B)
fffff880`00e6a000 fffff880`00e7f000   volmgr   volmgr.sys   Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`01040000 fffff880`0109c000   volmgrx  volmgrx.sys  Tue Jul 14 00:20:33 2009 (4A5BC141)
fffff880`018f3000 fffff880`0193f000   volsnap  volsnap.sys  Tue Jul 14 00:20:08 2009 (4A5BC128)
fffff880`05800000 fffff880`0580d000   vwifibus vwifibus.sys Tue Jul 14 01:07:21 2009 (4A5BCC39)
fffff880`0160a000 fffff880`01620000   vwififlt vwififlt.sys Tue Jul 14 01:07:22 2009 (4A5BCC3A)
fffff880`079f2000 fffff880`079fc000   vwifimp  vwifimp.sys  Tue Jul 14 01:07:28 2009 (4A5BCC40)
fffff880`01273000 fffff880`0128e000   wanarp   wanarp.sys   Tue Jul 14 01:10:21 2009 (4A5BCCED)
fffff880`042e9000 fffff880`042f9000   watchdog watchdog.sys Tue Jul 14 00:37:35 2009 (4A5BC53F)
fffff880`018eb000 fffff880`018f3000   wd       wd.sys       Tue Jul 14 00:19:55 2009 (4A5BC11B)
fffff880`00ecb000 fffff880`00f6f000   Wdf01000 Wdf01000.sys Tue Jul 14 00:22:07 2009 (4A5BC19F)
fffff880`00f6f000 fffff880`00f7e000   WDFLDR   WDFLDR.SYS   Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`04575000 fffff880`04585000   WDKMD    WDKMD.sys    Fri Jun 04 12:50:51 2010 (4C08E89B)
fffff880`043e5000 fffff880`043ee000   wfplwf   wfplwf.sys   Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff960`00050000 fffff960`0035f000   win32k   win32k.sys   unavailable (00000000)
fffff880`0279e000 fffff880`027af000   WinUSB   WinUSB.sys   Tue Jul 14 01:06:28 2009 (4A5BCC04)
fffff880`02e38000 fffff880`02e41000   wmiacpi  wmiacpi.sys  Tue Jul 14 00:31:02 2009 (4A5BC3B6)
fffff880`00fd5000 fffff880`00fde000   WMILIB   WMILIB.SYS   Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`02623000 fffff880`02644000   WudfPf   WudfPf.sys   Tue Jul 14 01:05:37 2009 (4A5BCBD1)

Unloaded modules:
fffff880`01800000 fffff880`0180e000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`0402e000 fffff880`04238000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0020A000
fffff880`04238000 fffff880`0424b000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
fffff880`0580d000 fffff880`05863000   Rt64win7.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00056000

 

[pleadyourcase]

Thank you both very much - I am downloading all the the links you provided right now. I heard something about a corrupted chipset that HP didn't catch until the computers were sold to the public, but I followed their instructions and I don't think that that's the case with me. Hopefully these downloads will work!