Updates Allowed, Browsing Not

Discussion in 'Crashes, BSODs and Debugging' started by mycomputerking, Nov 9, 2010.

  1. mycomputerking

    mycomputerking

    Joined:
    Nov 9, 2010
    Messages:
    1
    I have a computer that allows updates, but does not allow any browser to access the internet. I have turned off all firewalls and disabled any VP. I can ping google from a cmd prompt. I have reset all IE settings to default. ??? Has me at a loss
    mycomputerking, Nov 9, 2010
    #1
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  2. mycomputerking

    TorrentG

    Joined:
    Nov 30, 2009
    Messages:
    1,752
    Hi.

    Open Internet Explorer. Tools | Internet Options | Connections tab | Lan Settings

    Remove all checked boxes and ok your way out. Close I.E. then test.

    If no good, open an elevated command prompt and run these commands from it one at a time then reboot and test. You can copy/paste them to the prompt with the mouse:

    netsh winsock reset

    netsh int ip reset C:\log.txt
    TorrentG, Nov 9, 2010
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  3. mycomputerking

    TorrentG

    Joined:
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    Oh almost forgot....you have to uninstall 3rd party firewalls to test as disabling will not help.
    TorrentG, Nov 9, 2010
    #3
  4. mycomputerking

    davehc Microsoft MVP

    Joined:
    Jul 20, 2009
    Messages:
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    Location:
    Denmark
    As you state "any browser", I doubt if it is isolated to an IE problem. It seems that you have a blocked port, probably 80.
    I would disable all the firewalls you may have (? Zone alarm router etc), including the built in Windows 7. I would say it is not the latter, though, if you are able to ping.
    Some anti virus programs are also known to do this. Do you have the biggest villain installed - Norton? Disable, for the test, any anti virus or malware programs you have running and test again.
    davehc, Nov 10, 2010
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