TurboTax on W 7 64 bit - does not work!

Discussion in 'alt.windows7.general' started by poppop, Jan 23, 2010.

  1. poppop

    poppop Guest

    I am running W7 Home Premium. TurboTax runs fine, updates and all.
     
    poppop, Jan 23, 2010
    #1
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  2. poppop

    Guest

    On 1/23/2010 10:26 AM, poppop wrote:
    > I am running W7 Home Premium. TurboTax runs fine, updates and all.
    >
    >

    Turns out it was my graphics driver that needed to be re-installed. Now
    all is well.
     
    , Jan 24, 2010
    #2
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  3. <> wrote in message news:5MS6n.7781$...
    > On 1/23/2010 10:26 AM, poppop wrote:
    >> I am running W7 Home Premium. TurboTax runs fine, updates and all.
    >>
    >>

    > Turns out it was my graphics driver that needed to be re-installed. Now
    > all is well.


    How did you ever find that out? Was it from TT support?
     
    Tony Marsillo, Jan 24, 2010
    #3
  4. poppop

    Guest

    On 1/24/2010 8:33 AM, Tony Marsillo wrote:
    > <> wrote in message news:5MS6n.7781$...
    >> On 1/23/2010 10:26 AM, poppop wrote:
    >>> I am running W7 Home Premium. TurboTax runs fine, updates and all.
    >>>
    >>>

    >> Turns out it was my graphics driver that needed to be re-installed. Now
    >> all is well.

    >
    > How did you ever find that out? Was it from TT support?


    No, I was on the phone for a long time with TT support and they tried
    many things nothing of which worked and left me with the info I will
    contacted when they find a solution. ;-).

    I Knew from my XP experience that when I had modified how text was shown
    on my display that it gave Quicken display problems. I also knew that
    Quicken (and therefore maybe TT) use Flash. So I contacted my laptop
    support (this is a 1 week old laptop running W 7 64 bit) and asked for
    the latest Flash and video drivers. Re-installing flash did nothing,
    but re-installing my video driver solved the problem. So my earlier
    video driver must have been corrupted or have some other problem.

    I reported back in case someone else had the same problem and did not
    want to leave the impression that W 7 had problems running in W 7 64 bit
    - which my original question suggested.

    Jeff
     
    , Jan 24, 2010
    #4
  5. poppop

    R. C. White Guest

    Hi, Jeff.

    Glad you got it fixed. ;<)

    About Flash on a 64-bit computer...

    Have you seen Adobe's TechNote about this? Go to:
    Flash Player support on 64-bit operating systems
    http://kb2.adobe.com/cps/000/6b3af6c9.html

    "To use Flash Player to view Flash content on a 64-bit operating system, you
    must run a 32-bit browser."

    Fortunately, as you probably know, Windows 7 x64 versions come with BOTH
    32-bit and 64-bit versions of IE8 installed. The 32-bit version runs, by
    default, even in 64-bit Windows, so most users will have no problems running
    Flash in Win7.

    Too bad Adobe is still living in the 20th Century. :>(

    RC
    --
    R. C. White, CPA
    San Marcos, TX

    Microsoft Windows MVP
    Windows Live Mail 2009 (14.0.8089.0726) in Win7 Ultimate x64

    <> wrote in message
    news:LS_6n.17694$...
    > On 1/24/2010 8:33 AM, Tony Marsillo wrote:
    >> <> wrote in message
    >> news:5MS6n.7781$...
    >>> On 1/23/2010 10:26 AM, poppop wrote:
    >>>> I am running W7 Home Premium. TurboTax runs fine, updates and all.
    >>>>
    >>>>
    >>> Turns out it was my graphics driver that needed to be re-installed. Now
    >>> all is well.

    >>
    >> How did you ever find that out? Was it from TT support?

    >
    > No, I was on the phone for a long time with TT support and they tried many
    > things nothing of which worked and left me with the info I will contacted
    > when they find a solution. ;-).
    >
    > I Knew from my XP experience that when I had modified how text was shown
    > on my display that it gave Quicken display problems. I also knew that
    > Quicken (and therefore maybe TT) use Flash. So I contacted my laptop
    > support (this is a 1 week old laptop running W 7 64 bit) and asked for the
    > latest Flash and video drivers. Re-installing flash did nothing, but
    > re-installing my video driver solved the problem. So my earlier video
    > driver must have been corrupted or have some other problem.
    >
    > I reported back in case someone else had the same problem and did not want
    > to leave the impression that W 7 had problems running in W 7 64 bit -
    > which my original question suggested.
    >
    > Jeff
     
    R. C. White, Jan 24, 2010
    #5
  6. poppop

    Guest

    On 1/24/2010 5:51 PM, R. C. White wrote:
    > Hi, Jeff.
    >
    > Glad you got it fixed. ;<)
    >
    > About Flash on a 64-bit computer...
    >
    > Have you seen Adobe's TechNote about this? Go to:
    > Flash Player support on 64-bit operating systems
    > http://kb2.adobe.com/cps/000/6b3af6c9.html
    >
    > "To use Flash Player to view Flash content on a 64-bit operating system,
    > you must run a 32-bit browser."
    >
    > Fortunately, as you probably know, Windows 7 x64 versions come with BOTH
    > 32-bit and 64-bit versions of IE8 installed. The 32-bit version runs, by
    > default, even in 64-bit Windows, so most users will have no problems
    > running Flash in Win7.
    >
    > Too bad Adobe is still living in the 20th Century. :>(
    >
    > RC

    Thank you. I did not know that.

    Jeff
     
    , Jan 25, 2010
    #6
  7. poppop

    Ump25

    Joined:
    Jan 22, 2012
    Messages:
    1
    OK, so how do I get TurboTax to actually open? I installed TurboTax 2011 properly on my Windows 7 64-bit system, but when I click on the icon to launch the program, the splash screen flashes for a second then nothing.
     
    Ump25, Jan 22, 2012
    #7
  8. poppop

    EdTheC

    Joined:
    Feb 13, 2012
    Messages:
    1
    Visual Studio 11 Installs .net 4.5

    To help anyone else who runs across this, TT did not work for me until i realized that Visual Studio 2011 had installed a .net 4.5. Seems TT does not like it. Once removed, i repaired the TT install, which installed 4.0. Not sure yet if removing the VS11 will hurt anything, if it does, i will repost.
     
    EdTheC, Feb 13, 2012
    #8
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