Siemens Gigaset SE572 router

Discussion in 'alt.windows7.general' started by Ed Cryer, Mar 16, 2011.

  1. Ed Cryer

    Ed Cryer Guest

    I can't find any firmware online for this little baby.

    Does anyone here know any better?

    Ed
    Ed Cryer, Mar 16, 2011
    #1
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  2. Ed Cryer

    Paul Guest

    Ed Cryer wrote:
    > I can't find any firmware online for this little baby.
    >
    > Does anyone here know any better?
    >
    > Ed


    If the router is a retail device, then you'd expect to find
    a support web site somewhere. In particular, the router should be
    marketed to home consumers, and have a quality web interface that
    demonstrates an interest in the home user.

    But if the router is sold to ISPs, and the ISP rents it out
    to people, then don't expect any help. The ISP support staff
    will play dumb, and to get the firmware, you have to find their
    "upper tier" support.

    The ISP-type modem/router products, use a multi-level password
    scheme. It allows the ISP to "lock" certain functions. The
    user-level password, controls the perfectly useless functions.
    If you don't have the master password, many things may not be
    possible.

    I own a retail purchased product, but the advertising for it,
    shows it is intended for usage by ISPs. The ISP buys them in
    large quantities, for their customer base. The web interface
    on such boxes, is as "dumb as a brick". About the best
    you can do with such products, is neuter them (set them to a
    "bridged" mode, then connect your own router downstream of it).

    Internet ---- Stinky modem/router --- nice retail router ----------- home computer
    ("bridged" mode) (with proper web interface)

    That is the configuration I use with my nice new $70 purchase
    (the modem/router on the left). It was bad enough, I had to
    neuter it, then use my existing $39.95 "consumer" router, to
    do the heavy lifting. To do port forwarding with the device
    on the left, they expected you to drop to Telnet and issue
    command line commands (roughly five commands, to do one
    port forward). Um, I... don't... think... so.

    And if the basic modem function doesn't work, just buy your
    own that does (checking with the support people first, to
    determine whether they'll prevent you from using it. My current
    ISP has no problem with customer owned equipment. The previous
    ISP used solely rentals.

    *******

    The SE572 isn't listed here.

    http://gigaset.com/hq/en/cms/PageCustomerServicesDownloadsManuals.html

    http://replay.waybackmachine.org/20.../shc/0,1935,hq_en_0_125294_rarnrnrnrn,00.html

    It may have an Orange logo, but will work with another ISP. You'll
    need to use the correct setting (PPPOE/PPPOA VCI/VPI username/password).

    http://forums.thinkbroadband.com/freeserve/3162438-siemens-se572.html

    HTH,
    Paul
    Paul, Mar 16, 2011
    #2
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  3. Ed Cryer

    Char Jackson Guest

    On Wed, 16 Mar 2011 18:51:49 -0400, Paul <> wrote:

    >Ed Cryer wrote:
    >> I can't find any firmware online for this little baby.
    >>
    >> Does anyone here know any better?
    >>
    >> Ed

    >
    >If the router is a retail device, then you'd expect to find
    >a support web site somewhere. In particular, the router should be
    >marketed to home consumers, and have a quality web interface that
    >demonstrates an interest in the home user.
    >
    >But if the router is sold to ISPs, and the ISP rents it out
    >to people, then don't expect any help. The ISP support staff
    >will play dumb, and to get the firmware, you have to find their
    >"upper tier" support.
    >
    >The ISP-type modem/router products, use a multi-level password
    >scheme. It allows the ISP to "lock" certain functions. The
    >user-level password, controls the perfectly useless functions.
    >If you don't have the master password, many things may not be
    >possible.


    Tip for the OP: Sometimes you can find those master passwords on the
    web. I got lucky that way once.

    --

    Char Jackson
    Char Jackson, Mar 17, 2011
    #3
  4. Ed Cryer

    Ed Cryer Guest

    On 17/03/2011 02:00, Char Jackson wrote:
    > On Wed, 16 Mar 2011 18:51:49 -0400, Paul<> wrote:
    >
    >> Ed Cryer wrote:
    >>> I can't find any firmware online for this little baby.
    >>>
    >>> Does anyone here know any better?
    >>>
    >>> Ed

    >>
    >> If the router is a retail device, then you'd expect to find
    >> a support web site somewhere. In particular, the router should be
    >> marketed to home consumers, and have a quality web interface that
    >> demonstrates an interest in the home user.
    >>
    >> But if the router is sold to ISPs, and the ISP rents it out
    >> to people, then don't expect any help. The ISP support staff
    >> will play dumb, and to get the firmware, you have to find their
    >> "upper tier" support.
    >>
    >> The ISP-type modem/router products, use a multi-level password
    >> scheme. It allows the ISP to "lock" certain functions. The
    >> user-level password, controls the perfectly useless functions.
    >> If you don't have the master password, many things may not be
    >> possible.

    >
    > Tip for the OP: Sometimes you can find those master passwords on the
    > web. I got lucky that way once.
    >


    Well, it's been doing a decent job since I got it from Orange (I'm still
    with them, formerly Wanadoouk, formerly Freeserve). Wired into this
    desktop; wireless to iPad and an old XP machine upstairs, and my
    sister's laptop when she comes.
    I just thought it might have a Win7 update waiting for it, and then I
    ran into that brick wall that you've described so well.

    I demand very little from a router; not knowing much about them really.
    But I think I'll stick with this one until it dies.

    Ed

    P.S. I can't see any hidden facilities. I seem to have access to all.
    The password is one I set.
    Ed Cryer, Mar 17, 2011
    #4
  5. Ed Cryer

    Rob Guest

    On 17/03/2011 12:33, Ed Cryer wrote:
    > On 17/03/2011 02:00, Char Jackson wrote:
    >> On Wed, 16 Mar 2011 18:51:49 -0400, Paul<> wrote:
    >>
    >>> Ed Cryer wrote:
    >>>> I can't find any firmware online for this little baby.
    >>>>
    >>>> Does anyone here know any better?
    >>>>
    >>>> Ed
    >>>
    >>> If the router is a retail device, then you'd expect to find
    >>> a support web site somewhere. In particular, the router should be
    >>> marketed to home consumers, and have a quality web interface that
    >>> demonstrates an interest in the home user.
    >>>
    >>> But if the router is sold to ISPs, and the ISP rents it out
    >>> to people, then don't expect any help. The ISP support staff
    >>> will play dumb, and to get the firmware, you have to find their
    >>> "upper tier" support.
    >>>
    >>> The ISP-type modem/router products, use a multi-level password
    >>> scheme. It allows the ISP to "lock" certain functions. The
    >>> user-level password, controls the perfectly useless functions.
    >>> If you don't have the master password, many things may not be
    >>> possible.

    >>
    >> Tip for the OP: Sometimes you can find those master passwords on the
    >> web. I got lucky that way once.
    >>

    >
    > Well, it's been doing a decent job since I got it from Orange (I'm still
    > with them, formerly Wanadoouk, formerly Freeserve). Wired into this
    > desktop; wireless to iPad and an old XP machine upstairs, and my
    > sister's laptop when she comes.
    > I just thought it might have a Win7 update waiting for it, and then I
    > ran into that brick wall that you've described so well.
    >
    > I demand very little from a router; not knowing much about them really.
    > But I think I'll stick with this one until it dies.
    >
    > Ed
    >
    > P.S. I can't see any hidden facilities. I seem to have access to all.
    > The password is one I set.


    Assuming it's a standalone (ie not USB or internal), routers are
    OS independent. The only reason to upgrade the firmware is if
    there are known security weaknesses or stability issues.
    The best place to seek that sort of info out would be the Orange
    support forums (assuming there are some?)
    HTH,
    --
    Rob
    Rob, Mar 17, 2011
    #5
  6. Ed Cryer

    relic Guest

    "Char Jackson" <> wrote in message
    news:...
    > On Wed, 16 Mar 2011 18:51:49 -0400, Paul <> wrote:
    >
    >>Ed Cryer wrote:
    >>> I can't find any firmware online for this little baby.
    >>>
    >>> Does anyone here know any better?
    >>>
    >>> Ed

    >>
    >>If the router is a retail device, then you'd expect to find
    >>a support web site somewhere. In particular, the router should be
    >>marketed to home consumers, and have a quality web interface that
    >>demonstrates an interest in the home user.
    >>
    >>But if the router is sold to ISPs, and the ISP rents it out
    >>to people, then don't expect any help. The ISP support staff
    >>will play dumb, and to get the firmware, you have to find their
    >>"upper tier" support.
    >>
    >>The ISP-type modem/router products, use a multi-level password
    >>scheme. It allows the ISP to "lock" certain functions. The
    >>user-level password, controls the perfectly useless functions.
    >>If you don't have the master password, many things may not be
    >>possible.

    >
    > Tip for the OP: Sometimes you can find those master passwords on the
    > web. I got lucky that way once.


    Most routers have a Reset switch in the back (most need a small tool to
    depress it). That resets passwords back to whatever was set (if anything) at
    the factory.
    relic, Mar 17, 2011
    #6
  7. Ed Cryer

    Ed Cryer Guest

    On 17/03/2011 12:53, Rob wrote:
    > On 17/03/2011 12:33, Ed Cryer wrote:
    >> On 17/03/2011 02:00, Char Jackson wrote:
    >>> On Wed, 16 Mar 2011 18:51:49 -0400, Paul<> wrote:
    >>>
    >>>> Ed Cryer wrote:
    >>>>> I can't find any firmware online for this little baby.
    >>>>>
    >>>>> Does anyone here know any better?
    >>>>>
    >>>>> Ed
    >>>>
    >>>> If the router is a retail device, then you'd expect to find
    >>>> a support web site somewhere. In particular, the router should be
    >>>> marketed to home consumers, and have a quality web interface that
    >>>> demonstrates an interest in the home user.
    >>>>
    >>>> But if the router is sold to ISPs, and the ISP rents it out
    >>>> to people, then don't expect any help. The ISP support staff
    >>>> will play dumb, and to get the firmware, you have to find their
    >>>> "upper tier" support.
    >>>>
    >>>> The ISP-type modem/router products, use a multi-level password
    >>>> scheme. It allows the ISP to "lock" certain functions. The
    >>>> user-level password, controls the perfectly useless functions.
    >>>> If you don't have the master password, many things may not be
    >>>> possible.
    >>>
    >>> Tip for the OP: Sometimes you can find those master passwords on the
    >>> web. I got lucky that way once.
    >>>

    >>
    >> Well, it's been doing a decent job since I got it from Orange (I'm still
    >> with them, formerly Wanadoouk, formerly Freeserve). Wired into this
    >> desktop; wireless to iPad and an old XP machine upstairs, and my
    >> sister's laptop when she comes.
    >> I just thought it might have a Win7 update waiting for it, and then I
    >> ran into that brick wall that you've described so well.
    >>
    >> I demand very little from a router; not knowing much about them really.
    >> But I think I'll stick with this one until it dies.
    >>
    >> Ed
    >>
    >> P.S. I can't see any hidden facilities. I seem to have access to all.
    >> The password is one I set.

    >
    > Assuming it's a standalone (ie not USB or internal), routers are
    > OS independent. The only reason to upgrade the firmware is if
    > there are known security weaknesses or stability issues.
    > The best place to seek that sort of info out would be the Orange
    > support forums (assuming there are some?)
    > HTH,


    Thanks for that.

    My ISP has a lot of Help & Support pages for all kinds of routers;
    http://tinyurl.com/6ywcvn3
    including this for the Siemens;
    http://tinyurl.com/6amyrrf

    If anybody can find a firmware file address amidst all that lot, then
    I'll be more than grateful.

    Ed
    Ed Cryer, Mar 17, 2011
    #7
  8. Ed Cryer

    Char Jackson Guest

    On Thu, 17 Mar 2011 17:59:12 +0000, Ed Cryer <>
    wrote:

    >My ISP has a lot of Help & Support pages for all kinds of routers;
    >http://tinyurl.com/6ywcvn3
    >including this for the Siemens;
    >http://tinyurl.com/6amyrrf
    >
    >If anybody can find a firmware file address amidst all that lot, then
    >I'll be more than grateful.


    Maybe this is a dumb question and maybe it's already been asked, but
    what problems are you having that you hope will be solved by a newer
    firmware build?

    --

    Char Jackson
    Char Jackson, Mar 17, 2011
    #8
  9. Ed Cryer

    Ed Cryer Guest

    On 17/03/2011 21:57, Char Jackson wrote:
    > On Thu, 17 Mar 2011 17:59:12 +0000, Ed Cryer<>
    > wrote:
    >
    >> My ISP has a lot of Help& Support pages for all kinds of routers;
    >> http://tinyurl.com/6ywcvn3
    >> including this for the Siemens;
    >> http://tinyurl.com/6amyrrf
    >>
    >> If anybody can find a firmware file address amidst all that lot, then
    >> I'll be more than grateful.

    >
    > Maybe this is a dumb question and maybe it's already been asked, but
    > what problems are you having that you hope will be solved by a newer
    > firmware build?
    >


    Well, there were some slow periods a few days ago. The router log showed
    nothing, and I found out that it was the ISP doing work on our lines and
    increasing the broadband speed. It's stabilised now, about 40% faster.

    But, and here's the point, while I was pottering about the router's
    setting I noticed that the firmware was dated August 2007; at which time
    Win7 was but a gleam in somebody's eye. And so, since the router model
    is still being delivered to new customers by my ISP, I thought an update
    was likely.

    One little thing. Don't anybody suggest that I ring my ISP. No, no, no!
    They keep you hanging on the phone for ages while they drive you half
    insane with the utter mundaneness of their answers, the complete
    inability to comprehend even the most minor problems, and all delivered
    in an Indian accent that Rudyard Kipling would have baulked at.

    Ed
    Ed Cryer, Mar 18, 2011
    #9
  10. Ed Cryer

    Char Jackson Guest

    On Fri, 18 Mar 2011 00:12:38 +0000, Ed Cryer <>
    wrote:

    >On 17/03/2011 21:57, Char Jackson wrote:
    >> On Thu, 17 Mar 2011 17:59:12 +0000, Ed Cryer<>
    >> wrote:
    >>
    >>> My ISP has a lot of Help& Support pages for all kinds of routers;
    >>> http://tinyurl.com/6ywcvn3
    >>> including this for the Siemens;
    >>> http://tinyurl.com/6amyrrf
    >>>
    >>> If anybody can find a firmware file address amidst all that lot, then
    >>> I'll be more than grateful.

    >>
    >> Maybe this is a dumb question and maybe it's already been asked, but
    >> what problems are you having that you hope will be solved by a newer
    >> firmware build?
    >>

    >
    >Well, there were some slow periods a few days ago. The router log showed
    >nothing, and I found out that it was the ISP doing work on our lines and
    >increasing the broadband speed. It's stabilised now, about 40% faster.


    So the unit is working fine, but you're concerned about the 4 year old
    firmware.

    >But, and here's the point, while I was pottering about the router's
    >setting I noticed that the firmware was dated August 2007; at which time
    >Win7 was but a gleam in somebody's eye. And so, since the router model
    >is still being delivered to new customers by my ISP, I thought an update
    >was likely.


    As someone else pointed out, the OS you're running has nothing to do
    with anything. Your PC and your router both speak IP over Ethernet, so
    they get along well.

    By chance, is this a "DSL modem + router" combo unit? If so, your ISP
    will be the only entity that can update the firmware, or at least
    that's how it typically works here in the States. One way to get
    upgraded firmware might be to take the unit to your local ISP office
    and exchange it with the hope that the next unit has newer firmware,
    although there's no guarantee. (I assume you're leasing the unit.)

    >One little thing. Don't anybody suggest that I ring my ISP. No, no, no!
    >They keep you hanging on the phone for ages while they drive you half
    >insane with the utter mundaneness of their answers, the complete
    >inability to comprehend even the most minor problems, and all delivered
    >in an Indian accent that Rudyard Kipling would have baulked at.


    Agreed. The Tier 1 folks who answer the phones wouldn't know what to
    do with you since you're not having a problem they've been trained to
    address. My advice is to live with what you have or perhaps take a
    chance with an exchange.

    --

    Char Jackson
    Char Jackson, Mar 18, 2011
    #10
  11. Ed Cryer

    Ed Cryer Guest

    On 18/03/2011 02:40, Char Jackson wrote:
    > On Fri, 18 Mar 2011 00:12:38 +0000, Ed Cryer<>
    > wrote:
    >
    >> On 17/03/2011 21:57, Char Jackson wrote:
    >>> On Thu, 17 Mar 2011 17:59:12 +0000, Ed Cryer<>
    >>> wrote:
    >>>
    >>>> My ISP has a lot of Help& Support pages for all kinds of routers;
    >>>> http://tinyurl.com/6ywcvn3
    >>>> including this for the Siemens;
    >>>> http://tinyurl.com/6amyrrf
    >>>>
    >>>> If anybody can find a firmware file address amidst all that lot, then
    >>>> I'll be more than grateful.
    >>>
    >>> Maybe this is a dumb question and maybe it's already been asked, but
    >>> what problems are you having that you hope will be solved by a newer
    >>> firmware build?
    >>>

    >>
    >> Well, there were some slow periods a few days ago. The router log showed
    >> nothing, and I found out that it was the ISP doing work on our lines and
    >> increasing the broadband speed. It's stabilised now, about 40% faster.

    >
    > So the unit is working fine, but you're concerned about the 4 year old
    > firmware.
    >
    >> But, and here's the point, while I was pottering about the router's
    >> setting I noticed that the firmware was dated August 2007; at which time
    >> Win7 was but a gleam in somebody's eye. And so, since the router model
    >> is still being delivered to new customers by my ISP, I thought an update
    >> was likely.

    >
    > As someone else pointed out, the OS you're running has nothing to do
    > with anything. Your PC and your router both speak IP over Ethernet, so
    > they get along well.
    >
    > By chance, is this a "DSL modem + router" combo unit? If so, your ISP
    > will be the only entity that can update the firmware, or at least
    > that's how it typically works here in the States. One way to get
    > upgraded firmware might be to take the unit to your local ISP office
    > and exchange it with the hope that the next unit has newer firmware,
    > although there's no guarantee. (I assume you're leasing the unit.)
    >
    >> One little thing. Don't anybody suggest that I ring my ISP. No, no, no!
    >> They keep you hanging on the phone for ages while they drive you half
    >> insane with the utter mundaneness of their answers, the complete
    >> inability to comprehend even the most minor problems, and all delivered
    >> in an Indian accent that Rudyard Kipling would have baulked at.

    >
    > Agreed. The Tier 1 folks who answer the phones wouldn't know what to
    > do with you since you're not having a problem they've been trained to
    > address. My advice is to live with what you have or perhaps take a
    > chance with an exchange.
    >


    Yes, it's a modem-router. And I think it's mine now, rather than leased,
    because that's how it works, with the 18-month contract I signed up for
    having long expired.

    Thanks for the suggestion about the ISP issuing updates. I think you're
    right; and the fact that there are none available is good news.

    I'll leave it alone now; I'm getting damn good service from it, but
    trying to spoil it :)-

    I was going to progress under the assumption that it's a rebranded
    model; and if I tried hard enough I'd find the original Siemens one and
    could get firmware updates for that.
    But no! That's my drive for perfection doing me more harm than good.

    Ed
    Ed Cryer, Mar 18, 2011
    #11
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