No Audio Recording When Using Snagit

[roger]

I am trying to use Snagit to record a video clip on the screen, in W7.
I get an error window saying 'Unable to open wave input device(4)'
and 'some other application may be playing or recording sound'.

But I don't think another app is tying up the sound - or at least I
cannot determine it if it is.

Anyone have a suggestion?

Big Fred

 

[Roger Mills]

I am trying to use Snagit to record a video clip on the screen, in W7.
I get an error window saying 'Unable to open wave input device(4)'
and 'some other application may be playing or recording sound'.

But I don't think another app is tying up the sound - or at least I
cannot determine it if it is.

Anyone have a suggestion?

Big Fred

You're doing better than I am - I can't get Snagit to record video at all!

As far as sound is concerned, you probably have the wrong default
recording device selected. Right click on the speaker icon at the right
hand end of the system tray, and select recording devices. You need to
have Stereo Mix set as the default. It may currently be pointing at a
microphone. If Stereo Mix is "Currently Unavailable", you won't be able
to select it until you've disabled the current default device.

I make a lot of audio recordings using WavePad - some from an external
source and some from sources streamed from the internet. I lost nearly
all my hair trying to work out how to switch from one source to the other!
--
Cheers,
Roger
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[roger]

You're doing better than I am - I can't get Snagit to record video at all!

As far as sound is concerned, you probably have the wrong default
recording device selected. Right click on the speaker icon at the right
hand end of the system tray, and select recording devices. You need to
have Stereo Mix set as the default. It may currently be pointing at a
microphone. If Stereo Mix is "Currently Unavailable", you won't be able
to select it until you've disabled the current default device.

I make a lot of audio recordings using WavePad - some from an external
source and some from sources streamed from the internet. I lost nearly
all my hair trying to work out how to switch from one source to the other!

I have gotten rid of the error window I described earlier.
But now I find that I can capture the video, but not the sound.
Amazing.

Anyway, part of my stymie is the fact that this desktop of mine has
two distinctly bootable drives, one for XP SP3, the other for W7
Ultimate. The Snagit V7 capture process works like a charm in XP. Not
in W7. I tried to pick up the sound by connecting the mic output to
line in, and making line in the default for sound, but that failed
too.

BTW - I never found any 'stereo mix' you mentioned.

Thanks

Big Fred

 

[Rob]

I have gotten rid of the error window I described earlier.
But now I find that I can capture the video, but not the sound.
Amazing.

Anyway, part of my stymie is the fact that this desktop of mine has
two distinctly bootable drives, one for XP SP3, the other for W7
Ultimate. The Snagit V7 capture process works like a charm in XP. Not
in W7. I tried to pick up the sound by connecting the mic output to
line in, and making line in the default for sound, but that failed
too.

BTW - I never found any 'stereo mix' you mentioned.

Thanks

Big Fred

Stereo mix is disabled by default in Windows 7.
Right click the speakers icon on the task bar and look for
'Recording Devices' (you may have to select 'sound manager'
and find it in your sound manager options, depending on what sound
device you are using.) You will probably not see 'stereo mix', so
right click in the white space and select 'Show Disabled Devices'.
Once you do that you may now see it as an option to select.

Once done, your software (and Sound Recorder) should now see
'stereo mix' as an available device and anything that you hear on
your speakers will be recordable.

If you cannot find 'stereo mix' anywhere, I suspect you have Realtek
onboard sound and may have to remove the Realtek drivers and use the
default Windows 7 drivers instead. Google "realtek stereo mix
windows 7 not working" for more explicit help on that. Substitute
'realtek' for your particular sound device if it isn't realtek
sound hardware.

I've tried to make the above as generic as possible, so things may
not work exactly as described, but hopefully you now know what you
are trying to achieve.

 

[roger]

Stereo mix is disabled by default in Windows 7.
Right click the speakers icon on the task bar and look for
'Recording Devices' (you may have to select 'sound manager'
and find it in your sound manager options, depending on what sound
device you are using.) You will probably not see 'stereo mix', so
right click in the white space and select 'Show Disabled Devices'.
Once you do that you may now see it as an option to select.

Once done, your software (and Sound Recorder) should now see
'stereo mix' as an available device and anything that you hear on
your speakers will be recordable.

If you cannot find 'stereo mix' anywhere, I suspect you have Realtek
onboard sound and may have to remove the Realtek drivers and use the
default Windows 7 drivers instead. Google "realtek stereo mix
windows 7 not working" for more explicit help on that. Substitute
'realtek' for your particular sound device if it isn't realtek
sound hardware.

I've tried to make the above as generic as possible, so things may
not work exactly as described, but hopefully you now know what you
are trying to achieve.

Thanks for your helps.

I post this so others may benefit.

I subscribe to DriverAgent and found that my audio drivers were not
current, and so I downloaded and installed same.

Following that, I was able to pretty much do what you described and
recorded sound using Snagit two ways. One was with stereo mix, using
mic out, and the other with line in and a cable connecting mic out to
line in on the desktop rear.

Thanks again
Big Fred