Malicious Software Removal Tool

Discussion in 'alt.windows7.general' started by Ricky Jimenez, Jun 17, 2013.

  1. Every day since the 12th, I have been installing successfully the same
    update:
    Windows Malicious Software Removal Tool x64 - June 2013 (KB890830)

    Installation date: ?6/?17/?2013 4:52 PM

    Installation status: Successful

    Update type: Important

    After the download, this tool runs one time to check your computer for
    infection by specific, prevalent malicious software (including
    Blaster, Sasser, and Mydoom) and helps remove any infection that is
    found. If an infection is found, the tool will display a status report
    the next time that you start your computer. A new version of the tool
    will be offered every month. If you want to manually run the tool on
    your computer, you can download a copy from the Microsoft Download
    Center, or you can run an online version from microsoft.com. This tool
    is not a replacement for an antivirus product. To help protect your
    computer, you should use an antivirus product.

    More information:
    http://go.microsoft.com/fwlink/?LinkId=39987

    Help and Support:
    http://support.microsoft.com

    How do I get it to stop installing this update
    Ricky Jimenez, Jun 17, 2013
    #1
  2. Ricky Jimenez

    Ed Cryer Guest

    Ricky Jimenez wrote:
    > Every day since the 12th, I have been installing successfully the same
    > update:
    > Windows Malicious Software Removal Tool x64 - June 2013 (KB890830)
    >
    > Installation date: ?6/?17/?2013 4:52 PM
    >
    > Installation status: Successful
    >
    > Update type: Important
    >
    > After the download, this tool runs one time to check your computer for
    > infection by specific, prevalent malicious software (including
    > Blaster, Sasser, and Mydoom) and helps remove any infection that is
    > found. If an infection is found, the tool will display a status report
    > the next time that you start your computer. A new version of the tool
    > will be offered every month. If you want to manually run the tool on
    > your computer, you can download a copy from the Microsoft Download
    > Center, or you can run an online version from microsoft.com. This tool
    > is not a replacement for an antivirus product. To help protect your
    > computer, you should use an antivirus product.
    >
    > More information:
    > http://go.microsoft.com/fwlink/?LinkId=39987
    >
    > Help and Support:
    > http://support.microsoft.com
    >
    > How do I get it to stop installing this update
    >


    Have a look at the report it makes. It's in Windows/debug/mrt file.

    Ed
    Ed Cryer, Jun 17, 2013
    #2
  3. On Mon, 17 Jun 2013 23:19:02 +0100, Ed Cryer <>
    wrote:

    >Ricky Jimenez wrote:
    >> Every day since the 12th, I have been installing successfully the same
    >> update:
    >> Windows Malicious Software Removal Tool x64 - June 2013 (KB890830)
    >>
    >> Installation date: ?6/?17/?2013 4:52 PM
    >>
    >> Installation status: Successful
    >>
    >> Update type: Important
    >>
    >> After the download, this tool runs one time to check your computer for
    >> infection by specific, prevalent malicious software (including
    >> Blaster, Sasser, and Mydoom) and helps remove any infection that is
    >> found. If an infection is found, the tool will display a status report
    >> the next time that you start your computer. A new version of the tool
    >> will be offered every month. If you want to manually run the tool on
    >> your computer, you can download a copy from the Microsoft Download
    >> Center, or you can run an online version from microsoft.com. This tool
    >> is not a replacement for an antivirus product. To help protect your
    >> computer, you should use an antivirus product.
    >>
    >> More information:
    >> http://go.microsoft.com/fwlink/?LinkId=39987
    >>
    >> Help and Support:
    >> http://support.microsoft.com
    >>
    >> How do I get it to stop installing this update
    >>

    >
    >Have a look at the report it makes. It's in Windows/debug/mrt file.
    >
    >Ed


    mrt.log? It just shows the last time that tool was used was April 13.
    Ricky Jimenez, Jun 18, 2013
    #3
  4. On Mon, 17 Jun 2013 20:33:51 -0400, Ricky Jimenez wrote:

    > On Mon, 17 Jun 2013 23:19:02 +0100, Ed Cryer <>
    > wrote:
    >
    >>Ricky Jimenez wrote:
    >>> Every day since the 12th, I have been installing successfully the same
    >>> update:
    >>> Windows Malicious Software Removal Tool x64 - June 2013 (KB890830)
    >>>
    >>> Installation date: ?6/?17/?2013 4:52 PM
    >>>
    >>> Installation status: Successful
    >>>
    >>> Update type: Important
    >>>
    >>> After the download, this tool runs one time to check your computer for
    >>> infection by specific, prevalent malicious software (including
    >>> Blaster, Sasser, and Mydoom) and helps remove any infection that is
    >>> found. If an infection is found, the tool will display a status report
    >>> the next time that you start your computer. A new version of the tool
    >>> will be offered every month. If you want to manually run the tool on
    >>> your computer, you can download a copy from the Microsoft Download
    >>> Center, or you can run an online version from microsoft.com. This tool
    >>> is not a replacement for an antivirus product. To help protect your
    >>> computer, you should use an antivirus product.
    >>>
    >>> More information:
    >>> http://go.microsoft.com/fwlink/?LinkId=39987
    >>>
    >>> Help and Support:
    >>> http://support.microsoft.com
    >>>
    >>> How do I get it to stop installing this update
    >>>

    >>
    >>Have a look at the report it makes. It's in Windows/debug/mrt file.
    >>
    >>Ed

    >
    > mrt.log? It just shows the last time that tool was used was April 13.


    Did you accidentally look at mrteng.log?

    Also, you apparently are not updating very often :)

    My mrt.log shows this:

    "No infection found.
    Microsoft Windows Malicious Software Removal Tool Finished On Wed Jun 12
    17:41:15 2013"

    The other file just says when and how log it ran.

    --
    Gene E. Bloch (Stumbling Bloch)
    Gene E. Bloch, Jun 18, 2013
    #4
  5. On Mon, 17 Jun 2013 18:07:30 -0700, "Gene E. Bloch"
    <> wrote:

    >On Mon, 17 Jun 2013 20:33:51 -0400, Ricky Jimenez wrote:
    >
    >> On Mon, 17 Jun 2013 23:19:02 +0100, Ed Cryer <>
    >> wrote:
    >>
    >>>Ricky Jimenez wrote:
    >>>> Every day since the 12th, I have been installing successfully the same
    >>>> update:
    >>>> Windows Malicious Software Removal Tool x64 - June 2013 (KB890830)
    >>>>
    >>>> Installation date: ?6/?17/?2013 4:52 PM
    >>>>
    >>>> Installation status: Successful
    >>>>
    >>>> Update type: Important
    >>>>
    >>>> After the download, this tool runs one time to check your computer for
    >>>> infection by specific, prevalent malicious software (including
    >>>> Blaster, Sasser, and Mydoom) and helps remove any infection that is
    >>>> found. If an infection is found, the tool will display a status report
    >>>> the next time that you start your computer. A new version of the tool
    >>>> will be offered every month. If you want to manually run the tool on
    >>>> your computer, you can download a copy from the Microsoft Download
    >>>> Center, or you can run an online version from microsoft.com. This tool
    >>>> is not a replacement for an antivirus product. To help protect your
    >>>> computer, you should use an antivirus product.
    >>>>
    >>>> More information:
    >>>> http://go.microsoft.com/fwlink/?LinkId=39987
    >>>>
    >>>> Help and Support:
    >>>> http://support.microsoft.com
    >>>>
    >>>> How do I get it to stop installing this update
    >>>>
    >>>
    >>>Have a look at the report it makes. It's in Windows/debug/mrt file.
    >>>
    >>>Ed

    >>
    >> mrt.log? It just shows the last time that tool was used was April 13.

    >
    >Did you accidentally look at mrteng.log?
    >
    >Also, you apparently are not updating very often :)
    >
    >My mrt.log shows this:
    >
    >"No infection found.
    >Microsoft Windows Malicious Software Removal Tool Finished On Wed Jun 12
    >17:41:15 2013"
    >
    >The other file just says when and how log it ran.


    Neither file shows the tool has been used since April. Is the tool
    supposed to run automatically? What has that got to do with Windows
    Update wanting to install it every day?
    Ricky Jimenez, Jun 18, 2013
    #5
  6. On Mon, 17 Jun 2013 22:24:50 -0400, Ricky Jimenez wrote:

    > On Mon, 17 Jun 2013 18:07:30 -0700, "Gene E. Bloch"
    > <> wrote:
    >
    >>On Mon, 17 Jun 2013 20:33:51 -0400, Ricky Jimenez wrote:
    >>
    >>> On Mon, 17 Jun 2013 23:19:02 +0100, Ed Cryer <>
    >>> wrote:
    >>>
    >>>>Ricky Jimenez wrote:
    >>>>> Every day since the 12th, I have been installing successfully the same
    >>>>> update:
    >>>>> Windows Malicious Software Removal Tool x64 - June 2013 (KB890830)
    >>>>>
    >>>>> Installation date: ?6/?17/?2013 4:52 PM
    >>>>>
    >>>>> Installation status: Successful
    >>>>>
    >>>>> Update type: Important
    >>>>>
    >>>>> After the download, this tool runs one time to check your computer for
    >>>>> infection by specific, prevalent malicious software (including
    >>>>> Blaster, Sasser, and Mydoom) and helps remove any infection that is
    >>>>> found. If an infection is found, the tool will display a status report
    >>>>> the next time that you start your computer. A new version of the tool
    >>>>> will be offered every month. If you want to manually run the tool on
    >>>>> your computer, you can download a copy from the Microsoft Download
    >>>>> Center, or you can run an online version from microsoft.com. This tool
    >>>>> is not a replacement for an antivirus product. To help protect your
    >>>>> computer, you should use an antivirus product.
    >>>>>
    >>>>> More information:
    >>>>> http://go.microsoft.com/fwlink/?LinkId=39987
    >>>>>
    >>>>> Help and Support:
    >>>>> http://support.microsoft.com
    >>>>>
    >>>>> How do I get it to stop installing this update
    >>>>>
    >>>>
    >>>>Have a look at the report it makes. It's in Windows/debug/mrt file.
    >>>>
    >>>>Ed
    >>>
    >>> mrt.log? It just shows the last time that tool was used was April 13.

    >>
    >>Did you accidentally look at mrteng.log?
    >>
    >>Also, you apparently are not updating very often :)
    >>
    >>My mrt.log shows this:
    >>
    >>"No infection found.
    >>Microsoft Windows Malicious Software Removal Tool Finished On Wed Jun 12
    >>17:41:15 2013"
    >>
    >>The other file just says when and how log it ran.

    >
    > Neither file shows the tool has been used since April. Is the tool
    > supposed to run automatically? What has that got to do with Windows
    > Update wanting to install it every day?


    Normally, when the tool is installed, it runs then, and not again, so it
    seems it was last installed in April.

    It seems to me that somehow your update is not getting installed at all
    any more, but from what you say I also get the impression that you're
    not getting any indication of an error. Anyway, the failure to install
    would explain why it keeps coming up. You *could* try hiding the update,
    but that's like Click & Clack's black tape solution to the Check-engine
    light.

    I have read that there is some way to make the tool run at a later date,
    but I never figured out how to do it.

    OK, Googling "manually run the malicious software removal tool windows
    7" (without the quotes) got me a hit to Wikipedia (and others), where I
    learned that you can run mrt.exe at a command prompt.

    You should Google the above for yourself and read some of the hits that
    sound to you like they might help.


    --
    Gene E. Bloch (Stumbling Bloch)
    Gene E. Bloch, Jun 18, 2013
    #6
  7. Ricky Jimenez

    Paul Guest

    Ricky Jimenez wrote:
    > On Mon, 17 Jun 2013 18:07:30 -0700, "Gene E. Bloch"
    > <> wrote:
    >
    >> On Mon, 17 Jun 2013 20:33:51 -0400, Ricky Jimenez wrote:
    >>
    >>> On Mon, 17 Jun 2013 23:19:02 +0100, Ed Cryer <>
    >>> wrote:
    >>>
    >>>> Ricky Jimenez wrote:
    >>>>> Every day since the 12th, I have been installing successfully the same
    >>>>> update:
    >>>>> Windows Malicious Software Removal Tool x64 - June 2013 (KB890830)
    >>>>>
    >>>>> Installation date: ?6/?17/?2013 4:52 PM
    >>>>>
    >>>>> Installation status: Successful
    >>>>>
    >>>>> Update type: Important
    >>>>>
    >>>>> After the download, this tool runs one time to check your computer for
    >>>>> infection by specific, prevalent malicious software (including
    >>>>> Blaster, Sasser, and Mydoom) and helps remove any infection that is
    >>>>> found. If an infection is found, the tool will display a status report
    >>>>> the next time that you start your computer. A new version of the tool
    >>>>> will be offered every month. If you want to manually run the tool on
    >>>>> your computer, you can download a copy from the Microsoft Download
    >>>>> Center, or you can run an online version from microsoft.com. This tool
    >>>>> is not a replacement for an antivirus product. To help protect your
    >>>>> computer, you should use an antivirus product.
    >>>>>
    >>>>> More information:
    >>>>> http://go.microsoft.com/fwlink/?LinkId=39987
    >>>>>
    >>>>> Help and Support:
    >>>>> http://support.microsoft.com
    >>>>>
    >>>>> How do I get it to stop installing this update
    >>>>>
    >>>> Have a look at the report it makes. It's in Windows/debug/mrt file.
    >>>>
    >>>> Ed
    >>> mrt.log? It just shows the last time that tool was used was April 13.

    >> Did you accidentally look at mrteng.log?
    >>
    >> Also, you apparently are not updating very often :)
    >>
    >> My mrt.log shows this:
    >>
    >> "No infection found.
    >> Microsoft Windows Malicious Software Removal Tool Finished On Wed Jun 12
    >> 17:41:15 2013"
    >>
    >> The other file just says when and how log it ran.

    >
    > Neither file shows the tool has been used since April. Is the tool
    > supposed to run automatically? What has that got to do with Windows
    > Update wanting to install it every day?


    Try a standalone copy of MRT ? This is the June one. Verify the automatic
    OS detection is working properly (to get the right version).

    http://www.microsoft.com/en-us/download/malicious-software-removal-tool-details.aspx

    That's not going to resolve your Windows Update problem, but it
    may give you a scan. If there's a problem, perhaps then you'll
    have more symptoms to go on.

    *******

    Microsoft makes a "fixit" for Windows Update, and if worse comes to worse,
    it can be run in "Aggressive mode".

    http://support.microsoft.com/mats/windows_update/

    And there are forums, where these kinds of problems are discussed.

    http://answers.microsoft.com/en-us/...s-how-do/bfbdec70-e928-47ee-b073-665c4851bf4c

    But I'd try the standalone MRT first, before doing anything more dangerous.

    Paul
    Paul, Jun 18, 2013
    #7
  8. On Mon, 17 Jun 2013 20:45:02 -0700, Gene E. Bloch wrote:

    > On Mon, 17 Jun 2013 22:24:50 -0400, Ricky Jimenez wrote:
    >
    >> On Mon, 17 Jun 2013 18:07:30 -0700, "Gene E. Bloch"
    >> <> wrote:
    >>
    >>>On Mon, 17 Jun 2013 20:33:51 -0400, Ricky Jimenez wrote:
    >>>
    >>>> On Mon, 17 Jun 2013 23:19:02 +0100, Ed Cryer <>
    >>>> wrote:
    >>>>
    >>>>>Ricky Jimenez wrote:
    >>>>>> Every day since the 12th, I have been installing successfully the same
    >>>>>> update:
    >>>>>> Windows Malicious Software Removal Tool x64 - June 2013 (KB890830)
    >>>>>>
    >>>>>> Installation date: ?6/?17/?2013 4:52 PM
    >>>>>>
    >>>>>> Installation status: Successful
    >>>>>>
    >>>>>> Update type: Important
    >>>>>>
    >>>>>> After the download, this tool runs one time to check your computer for
    >>>>>> infection by specific, prevalent malicious software (including
    >>>>>> Blaster, Sasser, and Mydoom) and helps remove any infection that is
    >>>>>> found. If an infection is found, the tool will display a status report
    >>>>>> the next time that you start your computer. A new version of the tool
    >>>>>> will be offered every month. If you want to manually run the tool on
    >>>>>> your computer, you can download a copy from the Microsoft Download
    >>>>>> Center, or you can run an online version from microsoft.com. This tool
    >>>>>> is not a replacement for an antivirus product. To help protect your
    >>>>>> computer, you should use an antivirus product.
    >>>>>>
    >>>>>> More information:
    >>>>>> http://go.microsoft.com/fwlink/?LinkId=39987
    >>>>>>
    >>>>>> Help and Support:
    >>>>>> http://support.microsoft.com
    >>>>>>
    >>>>>> How do I get it to stop installing this update
    >>>>>>
    >>>>>
    >>>>>Have a look at the report it makes. It's in Windows/debug/mrt file.
    >>>>>
    >>>>>Ed
    >>>>
    >>>> mrt.log? It just shows the last time that tool was used was April 13.
    >>>
    >>>Did you accidentally look at mrteng.log?
    >>>
    >>>Also, you apparently are not updating very often :)
    >>>
    >>>My mrt.log shows this:
    >>>
    >>>"No infection found.
    >>>Microsoft Windows Malicious Software Removal Tool Finished On Wed Jun 12
    >>>17:41:15 2013"
    >>>
    >>>The other file just says when and how log it ran.

    >>
    >> Neither file shows the tool has been used since April. Is the tool
    >> supposed to run automatically? What has that got to do with Windows
    >> Update wanting to install it every day?

    >
    > Normally, when the tool is installed, it runs then, and not again, so it
    > seems it was last installed in April.
    >
    > It seems to me that somehow your update is not getting installed at all
    > any more, but from what you say I also get the impression that you're
    > not getting any indication of an error. Anyway, the failure to install
    > would explain why it keeps coming up. You *could* try hiding the update,
    > but that's like Click & Clack's black tape solution to the Check-engine
    > light.
    >
    > I have read that there is some way to make the tool run at a later date,
    > but I never figured out how to do it.
    >
    > OK, Googling "manually run the malicious software removal tool windows
    > 7" (without the quotes) got me a hit to Wikipedia (and others), where I
    > learned that you can run mrt.exe at a command prompt.
    >
    > You should Google the above for yourself and read some of the hits that
    > sound to you like they might help.


    I thought of this:

    mrt.exe is in \Windows\system32 if your setup is normal, and in
    $systemroot%\system32 in any case.

    Go there and in Windows Explorer look at the properties of mrt.exe. The
    time/date it was modified will tell you when it was last updated, which
    might be informative.

    --
    Gene E. Bloch (Stumbling Bloch)
    Gene E. Bloch, Jun 18, 2013
    #8
  9. Ricky Jimenez

    SC Tom Guest

    "Ricky Jimenez" <> wrote in message
    news:...
    > Every day since the 12th, I have been installing successfully the same
    > update:
    > Windows Malicious Software Removal Tool x64 - June 2013 (KB890830)
    >
    > Installation date: ?6/?17/?2013 4:52 PM
    >
    > Installation status: Successful
    >
    > Update type: Important
    >
    > After the download, this tool runs one time to check your computer for
    > infection by specific, prevalent malicious software (including
    > Blaster, Sasser, and Mydoom) and helps remove any infection that is
    > found. If an infection is found, the tool will display a status report
    > the next time that you start your computer. A new version of the tool
    > will be offered every month. If you want to manually run the tool on
    > your computer, you can download a copy from the Microsoft Download
    > Center, or you can run an online version from microsoft.com. This tool
    > is not a replacement for an antivirus product. To help protect your
    > computer, you should use an antivirus product.
    >
    > More information:
    > http://go.microsoft.com/fwlink/?LinkId=39987
    >
    > Help and Support:
    > http://support.microsoft.com
    >
    > How do I get it to stop installing this update


    I don't think you can get it to stop. It's like the one I get every month or
    so for Outlook 2003, just because I installed some parts of Office 2003
    (Word and Excel- I don't need the rest). It's a little irksome that I can't
    stop it, but what the hey, it doesn't seem to be hurting anything, and it
    doesn't take much HDD space.
    --
    SC Tom
    SC Tom, Jun 18, 2013
    #9
  10. On Mon, 17 Jun 2013 21:07:34 -0700, Gene E. Bloch wrote:

    > mrt.exe is in \Windows\system32 if your setup is normal, and in
    > $systemroot%\system32 in any case.


    Typo.

    %systemroot%\system32

    is correct. With the dollar sign it won't work.

    --
    Gene E. Bloch (Stumbling Bloch)
    Gene E. Bloch, Jun 18, 2013
    #10
  11. Ricky Jimenez

    Bob I Guest

    On 6/17/2013 9:24 PM, Ricky Jimenez wrote:
    > On Mon, 17 Jun 2013 18:07:30 -0700, "Gene E. Bloch"
    > <> wrote:
    >
    >> On Mon, 17 Jun 2013 20:33:51 -0400, Ricky Jimenez wrote:
    >>
    >>> On Mon, 17 Jun 2013 23:19:02 +0100, Ed Cryer <>
    >>> wrote:
    >>>
    >>>> Ricky Jimenez wrote:
    >>>>> Every day since the 12th, I have been installing successfully the same
    >>>>> update:
    >>>>> Windows Malicious Software Removal Tool x64 - June 2013 (KB890830)
    >>>>>
    >>>>> Installation date: ?6/?17/?2013 4:52 PM
    >>>>>
    >>>>> Installation status: Successful
    >>>>>
    >>>>> Update type: Important
    >>>>>
    >>>>> After the download, this tool runs one time to check your computer for
    >>>>> infection by specific, prevalent malicious software (including
    >>>>> Blaster, Sasser, and Mydoom) and helps remove any infection that is
    >>>>> found. If an infection is found, the tool will display a status report
    >>>>> the next time that you start your computer. A new version of the tool
    >>>>> will be offered every month. If you want to manually run the tool on
    >>>>> your computer, you can download a copy from the Microsoft Download
    >>>>> Center, or you can run an online version from microsoft.com. This tool
    >>>>> is not a replacement for an antivirus product. To help protect your
    >>>>> computer, you should use an antivirus product.
    >>>>>
    >>>>> More information:
    >>>>> http://go.microsoft.com/fwlink/?LinkId=39987
    >>>>>
    >>>>> Help and Support:
    >>>>> http://support.microsoft.com
    >>>>>
    >>>>> How do I get it to stop installing this update
    >>>>>
    >>>>
    >>>> Have a look at the report it makes. It's in Windows/debug/mrt file.
    >>>>
    >>>> Ed
    >>>
    >>> mrt.log? It just shows the last time that tool was used was April 13.

    >>
    >> Did you accidentally look at mrteng.log?
    >>
    >> Also, you apparently are not updating very often :)
    >>
    >> My mrt.log shows this:
    >>
    >> "No infection found.
    >> Microsoft Windows Malicious Software Removal Tool Finished On Wed Jun 12
    >> 17:41:15 2013"
    >>
    >> The other file just says when and how log it ran.

    >
    > Neither file shows the tool has been used since April. Is the tool
    > supposed to run automatically? What has that got to do with Windows
    > Update wanting to install it every day?
    >


    Perhaps something is preventing it from actually installing?

    Install and run MalwareBytes free

    http://www.malwarebytes.org/
    Bob I, Jun 19, 2013
    #11

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