Download Problem

B

Bill

I'm attempting to dowload some *.pdf forms from the web and there is a
small toolbar window that opens briefly. When I click on the disk icon
to save the image, nothing happens! In fact, none of the toolbar
options work! This appears to be happening only with Win7; it did not
happen with XP. Can someone explain why?

Bill
 
J

Jeff Layman

I'm attempting to dowload some *.pdf forms from the web and there is a
small toolbar window that opens briefly. When I click on the disk icon
to save the image, nothing happens! In fact, none of the toolbar
options work! This appears to be happening only with Win7; it did not
happen with XP. Can someone explain why?

Bill
What happens if you click on the pdf link using your browser? Does the
pdf open?
 
B

Bill

Jeff,

In the browser, all of my saved *.pdf files open in Adobe Reader! But
when I get this toolbar, none of the toolbar options, Disc, Print,
etc. work. Didn't used to be this way! Once the form appears on the
screen, no where do I see a window to "Save" the file!

Bill
 
C

Char Jackson

In the browser, all of my saved *.pdf files open in Adobe Reader! But
when I get this toolbar, none of the toolbar options, Disc, Print,
etc. work. Didn't used to be this way! Once the form appears on the
screen, no where do I see a window to "Save" the file!
If it's working properly, the buttons for saving, printing, etc.,
should show up (at the lower center of the screen) when you move the
mouse toward the bottom of the screen.
 
J

Jeff Layman

Jeff,

In the browser, all of my saved *.pdf files open in Adobe Reader! But
when I get this toolbar, none of the toolbar options, Disc, Print,
etc. work. Didn't used to be this way! Once the form appears on the
screen, no where do I see a window to "Save" the file!

Bill
If Char's suggestion does not work, I am not sure what's going on. Out
of interest, I would try downloading something like PDF-XChange PDF
Viewer and installing that (much less bloat than Adobe, anyway!) and
associating pdfs with that. If you can download, view, and save pdfs
with that, I would assume that something had changed with Adobe Reader.
If so, you can either keep PDF-Exchange, or uninstall and reinstall
Adobe Reader if you prefer that.
 
P

Paul

Bill said:
I'm attempting to dowload some *.pdf forms from the web and there is a
small toolbar window that opens briefly. When I click on the disk icon
to save the image, nothing happens! In fact, none of the toolbar
options work! This appears to be happening only with Win7; it did not
happen with XP. Can someone explain why?

Bill
When you install Acrobat, there are a couple things you can do
in the Preferences

1) Disable Javascript in Acrobat PDF documents. It's probably
the default, but verify Javascript is disabled. This is a
security issue. There are twits on the web, who put up PDFs
with javascript malware inside.

2) In the Acrobat Preferences, disable viewing the PDF in the
browser window. This will encourage the Save dialog to pop up,
and you can specify where to save the file.

As for the particular web site, you could either post a link
to it, or take a screen snapshot of the lame toolbar in action.
There are picture hosting sites, like imageshack.us that
allow uploading pictures for sharing with others. Using the
picture, someone here may have seen what you're seeing now.

Paul
 
B

Bill

Thnaks to all! I took Paul's two suggestions but unfortunately, no
effect! I probably should have been more specific - log onto:
http://c.mfcreative.com/pdf/trees/charts/1790.pdf

A pdf image of the 1790 Census form will appear. Then note the very
bottom center of the image. An toolbar image will appear very briefly
showing a Disc, Print, Up arrow, Down arrow, and a few other icons. It
appears so briefly that I can't capture a screen image but you will
understand my problem. Clicking on the Disk does nothing! Is there
possibly a preferences setting in Win7 that I should change? This did
not happen in XP.

Bill
 
J

Jeff Layman

Thnaks to all! I took Paul's two suggestions but unfortunately, no
effect! I probably should have been more specific - log onto:
http://c.mfcreative.com/pdf/trees/charts/1790.pdf

A pdf image of the 1790 Census form will appear. Then note the very
bottom center of the image. An toolbar image will appear very briefly
showing a Disc, Print, Up arrow, Down arrow, and a few other icons. It
appears so briefly that I can't capture a screen image but you will
understand my problem. Clicking on the Disk does nothing! Is there
possibly a preferences setting in Win7 that I should change? This did
not happen in XP.

Bill
Clicking on your link opens the page in Firefox (in PDF-Xchange PDF
Viewer - I have the option set to display pdfs in the Browser) and I can
save it without problem.
 
B

Bill

Jeff,

I don't use Firefox but I checked my browser settings but I do not
find a "display pdfs in the Browser" block!

Bill
 
W

...winston

Click File/Save As
- Save is disabled until its saved (and only available if an editable file)

See this thread:
http://forums.adobe.com/thread/757081



--
....winston
msft mvp mail


"Jeff Layman" wrote in message
Thnaks to all! I took Paul's two suggestions but unfortunately, no
effect! I probably should have been more specific - log onto:
http://c.mfcreative.com/pdf/trees/charts/1790.pdf

A pdf image of the 1790 Census form will appear. Then note the very
bottom center of the image. An toolbar image will appear very briefly
showing a Disc, Print, Up arrow, Down arrow, and a few other icons. It
appears so briefly that I can't capture a screen image but you will
understand my problem. Clicking on the Disk does nothing! Is there
possibly a preferences setting in Win7 that I should change? This did
not happen in XP.

Bill
Clicking on your link opens the page in Firefox (in PDF-Xchange PDF
Viewer - I have the option set to display pdfs in the Browser) and I can
save it without problem.
 
B

Bill

Thanks, but unable to open your thread! Keep getting a window that
says "No application is associated with this URL type "http".

Bill
 
P

Paul

Bill said:
Jeff,

I don't use Firefox but I checked my browser settings but I do not
find a "display pdfs in the Browser" block!

Bill
OK, here, I've enabled opening PDF documents in my browser. The upper
half of this image, shows the "Save a Copy" button near the upper
left of the screen. What that should do, is save a copy from your
Temporary Internet folder to a place of your choosing. It's not meant
to encourage editing - most of the time, if the button works at all,
all it's doing is transferring the downloaded file somewhere where
you'll find it.

http://img69.imageshack.us/img69/9913/changethesetting.gif

To me, viewing PDF files inside the browser window, as I've done
in the example, is a brain dead thing to do. For precisely the reason
you're discovering. Many things don't work properly in the browser.
And, in addition, there are some exploits that can be performed that
way. Say the "Save a Copy" button is not working. What you really
want, is to *stop opening PDFs in the browser window* .

So what I want you to do instead, is go to your list of programs
and find the program for Adobe Acrobat Reader. When you open it
from Start, you should end up with a blank document. Now, look
in Edit : Preferences. There will be a tab called "Internet".
Click the tab. It will say "Web Browser Options". Locate the
box labeled "Display PDF in browser" and *untick* the box.
Click OK at the bottom. You can leave Acrobat running if you
want, or close the blank Adobe Reader window.

Now, go back to your Internet browser. You'd typed

http://c.mfcreative.com/pdf/trees/charts/1790.pdf

in the browser. After having made the change to the preference
inside Adobe Acrobat Reader, when you enter the URL this time
in the browser, instead of the PDF opening in the browser
window, you'll *immediately* be given a chance to save the
document.

*******

While you're in the Edit : Preferences thing in Acrobat,
you should also locate the Javascript preference, and make
sure it's disabled. PDF documents can have Javascript code
(executable) inside them. Some browsers, they scan the PDF
for executable code. But I've since learned, that the
code can be obfuscated (hidden) by the nature of the
design of PDFs. (Someone wrote an article, about how
the Javascript can be hidden, and twits who make the
PDFs will be getting ideas from the article.) So there
is no guarantee that perhaps anything other than an AV/malware
checker program can prevent you from being infected by one.

If you disable the Javascript preference inside the
Edit : Preferences thing in Adobe Acrobat Reader, it
provides one more barrier to being infected by
malicious PDFs off the web. Obfuscated or not, disabling
Javascript should stop malignant PDFs in their tracks.

Paul
 
J

Jeff Layman

Jeff,

I don't use Firefox but I checked my browser settings but I do not
find a "display pdfs in the Browser" block!

Bill
The setting is within the pdf viewer (ie adobe reader) options - not the
browser options.
 
J

Jeff Layman

Thanks, but unable to open your thread! Keep getting a window that
says "No application is associated with this URL type "http".

Bill
You seem to be getting quite a few problems! Have you scanned for
malware recently?

The forum article ...winston referred to points out that numerous people
have had the same problem as you, with the "Save" option greyed out.
The way round it is apparently to change the pdf in some way (eg to add
a comment) and then "Save as" becomes available. One other suggestion
was to use Ctrl+Shift+S, which brings up the "Save as" dialogue box.
 
B

Bill

OK, everyone, I tried the Cntl+Shift+S and while it gave me a dropdown
window saying "This document does not allow any changes", I was able
to finally save the file! I also finally opened the forum article on
the "greyed-out" toolbar, but all I see is a lot of people with the
same problem, but I still didn't see a clear explanation as to why,
unless it has to do with restrictions on editing the file after it's
downloaded! Anyway, I really appreciate all of your suggestions and
patience. Thanks!

Bill
 
W

...winston

"Jeff Layman" wrote in message
Thanks, but unable to open your thread! Keep getting a window that
says "No application is associated with this URL type "http".

Bill
You seem to be getting quite a few problems! Have you scanned for
malware recently?

The forum article ...winston referred to points out that numerous people
have had the same problem as you, with the "Save" option greyed out.
The way round it is apparently to change the pdf in some way (eg to add
a comment) and then "Save as" becomes available. One other suggestion
was to use Ctrl+Shift+S, which brings up the "Save as" dialogue box.
[/QUOTE]

Correct.
Save is only available after a change is made to an editable pdf file. In
the case of the file that Bill sourced, in Adobe X, one would open the file,
click on the 'Sign' button (or the Pencil icon on the toolbar) select Add
Text, place the cursor in the desired location, enter text, etc.. In this
case, once text is entered the Save button is enabled.
 

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