BSOD when I insert USB thumb drive

[gelat]

I have Win 7 64, and when I insert a thumb drive in any of my front ports, I get a BSOD, system service exception, stop 03b.

4GB ram, Nvidia 650 using 15.51 drivers.

I attached my minidump file.

 

[TorrentG]

Hey.

I'd update the following driver by visiting your motherboard site. Download and install the Probell utility to do so.

ASACPI   ASACPI.sys   Sun Mar 27 22:30:36 2005

While you're there, get the latest chipset/other motherboard drivers and install those as well.

Also see what you can do about updating this driver:

pcouffin pcouffin.sys Fri Jun 30 09:40:29 2006

 

[clifford_cooley]

pcouffin pcouffin.sys Fri Jun 30 09:40:29 2006

Do you have a DVD writing software that is from 2006?

What is pcouffin.sys?
DVD software related driver system driver file.

Read more here - http://www.computerhope.com/cgi-bin/process.pl?p=pcouffin.sys

 

[gelat]

I deleted pcouffin.sys already.

I went to ASUS website, and they don't list PROBELL or ATK010 for my m,otherboard when I select Win 7 64bit. It DOES show up for 64bit Vista and XP.

Should I install them anyway?

I have a P5N-SLI mobo

 

[TorrentG]

Yes. Install in compatibility mode for Vista. Check in C:\Windows\System32\drivers for the specific driver to see that it has been updated to 2009 version.

 

[gelat]

I found a new ASACPI.sys and installed the PROBELL, and also uninstalled and reinstalled the USB device from device manager. For 2 days, it worked.

This morning - BAM. BSOD.

Here's the new dump

 

[TorrentG]

Try to update your Apple Mobile USB driver:

usbaapl64.sys

 

[gelat]

I have the latest iTunes 64 bit, so I cant update that - I can't find a location to get a newer one.

I have disabled True Image, and that seems to stop BSODs (at least the time I tried after the disable) - not sure if this is it or not. I thought I had fixed it the day before, but it was a temporary fix

 

[pbcopter]

Which version True Image do you have?

 

[gelat]

I have True Image Home 2010. It's not truie image. I just had two more BSOD's with all Acronis services stopped and all EXE's stopped from loading at boot up.

it's something else - this really sucks.

 

[gelat]

Any other ideas? USB insert are still killing me...

 

[clifford_cooley]

Hi gelat is it only thumb drives that cause the BSOD's?

Do you have other USB hardware that seems to work?

 

[gelat]

Yes. Camera, scanner, iPod and iPhone all work fine. only thumb drives

 

[TorrentG]

Try formatting the thumb drives to NTFS if they're now FAT32. Use another machine if you you can or have to.

 

[gelat]

I can't - I have to have it FAT for what I use it for

 

[TorrentG]

Then try to update the bios for the motherboard. This may do the trick.

 

[gelat]

I did that - still happens