BSOD Need Help

[Brains]

Firstly i am completely new to this forum and new to trying to solve BSOD so go easy on me!

I have been experiencing BSODs for a few months now with slightly increasing regularity. Sometimes it is when i am stressing the system with heavy tasks like todays.

I was running a game inside Bluestack (android emulator) whilst simultaneously video capturing the screen with a video capture program called Debut. I successfully achieved a few videos but on the third attempt after it running for a few seconds up popped the BSOD.

I took a look at the minidump and cant see anything obvious but that's mainly because I don't know how to read one.

Here is Windows report that popped up once it rebooted.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057

Additional information about the problem:
BCCode: 7e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF880079080A0
BCP3: FFFFF88008138A68
BCP4: FFFFF880081382C0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1


Also find attachments of minidump and hardware report.

Your help is much appreciated!

 

[Shintaro]

Hi,

Sorry for the delay. Do you still need help?

 

[Brains]

yes actually i never solved the. I had a flurry of BSOD after this one but not for a few weeks. Have you any idea form the info what it is?

 

[Shintaro]

It appears that the Video capture driver (debutfilterx64) is the problem. Do you have the latest version from HERE?

BugCheck 7E, {ffffffffc0000005, fffff880079080a0, fffff88008138a68, fffff880081382c0}
BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (7e)
Bugcheck code 0000007E
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff880079080a0, The address that the exception occurred at
Arg3: fffff88008138a68, Exception Record Address
Arg4: fffff880081382c0, Context Record Address
PROCESS_NAME: System
BUGCHECK_STR: 0x7E
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID: X64_0x7E_BAD_IP_debutfilterx64+50a0