Windows 7 Forums


Reply
Thread Tools

Sound and mouse choppy after using Remote Desktop in Windows 7 x64 RTM

 
 
Darryl_Gittins Darryl_Gittins is offline
New Member
Join Date: Jan 2010
Posts: 3
Thanked: 0
 
      01-04-2010
I have a peculiar problem that seems to be related to Remote Desktop Connection in Windows 7. Here's the repro:
  • I connect to my Windows 7 Enterprise x64 RTM box using a Remote Desktop Connection.
  • When I return to the console session (I log on to the computer when I' in front of it again), the sound crackles and stutters and the mouse is jerky and non-responsive when I browse the Internet in Internet Explorer (or Firfox).

If I log off, or reboot, the problem goes away.

This problem occurs in any music player (in Windows Media Player, or Winamp), and it seems unrelated to the sound card, because I tried two different USB sound cards and heard the same problem. The problem occurs with any mouse also.

Here's what I've tried:

Installed the latest Realtek drivers – a scan from PCPitstop indicates the drivers are up-to-date – no change in the problem.
Tried disabling the NVIDIA Hi-def components in Device Manager – no change in the problem.
Tried using 2 different external sound cards – the problem is the same with any sound card or device.
Installed the Codec lite pack – no change in the problem.
As per http://www.intel.com/technology/serialata/ahci.htm, I tried setting the Msahci value from 3 to 0 – no change in the problem.
Disabled speaker effects (enhancements) – no change in the problem.
Reset the BIOS to the factory default settings – no change in the problem.
Tried using different apps to play music –the problem occurs in all programs.
Ran Hijack this to make sure nothing questionable is running.
use Shell Ex View (http://www.nirsoft.net/utils/shexview.html) and disable all the "Groove" extensions.

Thanks!!
 
Reply With Quote
 
 
 
 
ISV_Developers ISV_Developers is offline
New Member
Join Date: Dec 2009
Posts: 15
Thanked: 0
 
      01-05-2010
There are several services associated with Remote Desktop. Try comparing the services that are running after a reboot to those running after you have connected. They all start with "Remote Desktop.."

Cheers!
Greg Oliver [MSFT]
 
Reply With Quote
 
Darryl_Gittins Darryl_Gittins is offline
New Member
Join Date: Jan 2010
Posts: 3
Thanked: 0
 
      01-05-2010
Quote:
Originally Posted by ISV_Developers View Post
There are several services associated with Remote Desktop. Try comparing the services that are running after a reboot to those running after you have connected. They all start with "Remote Desktop.."

Cheers!
Greg Oliver [MSFT]
Good idea! I'll try that.
Thanks Greg!!
 
Reply With Quote
 
 
 
Reply

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
A list of Run commands for WIN7 mistu4u General Discussion 9 07-23-2010 10:03 PM
Nothing but the mouse and a few task bar popup windows work after resuming from sleep wmassey Windows 7 Support 8 06-20-2010 02:03 AM
Windows 7 intermittent freezing after fresh installation juxtapose Installation, Setup and Updates 18 05-05-2010 09:48 PM
Wireless mouse - momentary freezing clifford_cooley Hardware 14 10-24-2009 07:34 AM


All times are GMT +1. The time now is 08:37 AM.
W7Forums is an independent website and is not affiliated with Microsoft Corporation.

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33