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Forum: Installation, Setup and Updates 07-18-2011
Replies: 3
Views: 1,498
Posted By Peta
Thank you TrainableMan. This might be the fix if...

Thank you TrainableMan. This might be the fix if I understood it! I was quite careful in copying down the error code though and and it was - I am virtually certain - 8000405 not 4005. But even...
Forum: Installation, Setup and Updates 07-17-2011
Replies: 3
Views: 1,498
Posted By Peta
Windows Service Pack 1 install problem

I am running (quite happily) Windows Home Premium but have tried on several occasion to install Service Pack for 64 KB976932 without success. I have done several fresh downloads of the Service Pack...
Forum: Installation, Setup and Updates 12-27-2010
Replies: 3
Views: 13,608
Posted By Peta
Thank you. I did as you suggested and reinstalled...

Thank you. I did as you suggested and reinstalled Contribute and now the Kernel File error has gone from all programms. Thanks for your help.
Forum: Installation, Setup and Updates 12-06-2010
Replies: 3
Views: 13,608
Posted By Peta
Failed to Install ISKERNEL FILES

I have started getting this error when I open Word, Outlook or Excel although none of these packages seem to be suffering from whatever this warning is giving me. It seems to have been triggered off...
Forum: Security 10-18-2010
Replies: 10
Views: 2,298
Posted By Peta
Thanks for this additional information. I think...

Thanks for this additional information. I think I know what might be the problem now. I have installed some software from my Bank (Rapport) which is intended to carry out the same function as above...
Forum: Security 10-17-2010
Replies: 10
Views: 2,298
Posted By Peta
Thanks very much. that seems to have sorted it...

Thanks very much. that seems to have sorted it out for the moment, but I am still puzzled as to why I had the problem in the first place! But at least I don't keep trying to do the upgrade, closing...
Forum: Security 10-17-2010
Replies: 10
Views: 2,298
Posted By Peta
Thanks for that. Having looked at it, it appears...

Thanks for that. Having looked at it, it appears that it is KB2345886 that keeps failing. Having read the blurb about it I am not a great deal wiser: viz

Version: 1.7
Microsoft is announcing...
Forum: Security 10-17-2010
Replies: 10
Views: 2,298
Posted By Peta
Hmm! Can you tell me how I find this information...

Hmm! Can you tell me how I find this information please?

The ones it has been trying/succeeding in installing since the 14th are:

KB2344875
KB2345043
KB2160841

Does that make any sense...
Forum: Security 10-16-2010
Replies: 10
Views: 2,298
Posted By Peta
Windows Security Update 3 days ago

I am on Windows 7 Home Premium and have the system set up to automatically take Microsoft Update downloads when they are released, which has worked fine until the update which I received a couple of...
Forum: Drivers 10-04-2010
Replies: 4
[SOLVED] HP Laserjet 1010
Views: 7,078
Posted By Peta
Thanks for your help and advice - although it is...

Thanks for your help and advice - although it is not the outcome I wanted. I do have another printer/scanner but it is no where near as good or economical as my lovely laserjet. Think I will go in...
Forum: Drivers 10-02-2010
Replies: 4
[SOLVED] HP Laserjet 1010
Views: 7,078
Posted By Peta
HP Laserjet 1010

This is a super printer but I can't get it to work with Windows 7. Using the installation disk, it gets so far and "rolls back". I contacted HP who said that there is not a driver available but try...
Forum: Windows 7 Support 07-12-2010
Replies: 22
[SOLVED] Possible Trojan?
Views: 3,945
Posted By Peta
Can I please thank everyone who contributed to...

Can I please thank everyone who contributed to this query and helped me reach a solution.

Peta
Forum: Windows 7 Support 07-12-2010
Replies: 22
[SOLVED] Possible Trojan?
Views: 3,945
Posted By Peta
PROBLEM SOLVED!

TrainableMan - you are brilliant. I downloaded Google Crome (was using IE8) and it works! Have also sent off a query to Saga Webmaster (by devious means!) and it will be interesting to see if I get...
Forum: Windows 7 Support 07-12-2010
Replies: 22
[SOLVED] Possible Trojan?
Views: 3,945
Posted By Peta
[ Were you able to download and run rkill to...

[
Were you able to download and run rkill to see if it finds anything? Please let us know.
No I have'nt done this yet. The software seems to be the same as Stopzilla which I have run and it made...
Forum: Windows 7 Support 07-11-2010
Replies: 22
[SOLVED] Possible Trojan?
Views: 3,945
Posted By Peta
Nope - that's blocked with the same error...

Nope - that's blocked with the same error message! Different number of course.

But I can get into http://travel.saga.co.uk/holidays/touring-holidays/search/destinations/south-america.aspx which...
Forum: Windows 7 Support 07-11-2010
Replies: 22
[SOLVED] Possible Trojan?
Views: 3,945
Posted By Peta
Rkill

[QUOTE=yodap;47712]I agree with TM. rkill should be the next step.

Is this the same as StopZilla? I can't puzzle it out from the web sites. I have tried this software and came up with a zero on...
Forum: Windows 7 Support 07-11-2010
Replies: 22
[SOLVED] Possible Trojan?
Views: 3,945
Posted By Peta
Thank you for this suggestion. Not the band - but...

Thank you for this suggestion. Not the band - but a site for people over 50 for cheap insurance, travel etc. Not very exciting I am afraid! www.saga.co.uk (http://www.saga.co.uk). I am not...
Forum: Windows 7 Support 07-11-2010
Replies: 22
[SOLVED] Possible Trojan?
Views: 3,945
Posted By Peta
Clearing Cookies.

I did delete everything when I cleared the cookies - which I am sure is going to drive me dotty for a few weeks! I did not have any saved in a "chest". Thanks again for your help and advice.
Forum: Windows 7 Support 07-11-2010
Replies: 22
[SOLVED] Possible Trojan?
Views: 3,945
Posted By Peta
Clearing Cookies didn't work

thank you for this advice. I did as you said (then had trouble getting back into this site!!!) but the outcome is still the same. Get the same error message for the Saga site but a different...
Forum: Windows 7 Support 07-10-2010
Replies: 22
[SOLVED] Possible Trojan?
Views: 3,945
Posted By Peta
Still no joy!

Cat: thanks for your advice. I downloaded MSE and ran a full scan which took over 4 hours. Nothing found but still can't get on the SAGA website.

The requested URL was rejected. Please...
Forum: Windows 7 Support 07-10-2010
Replies: 22
[SOLVED] Possible Trojan?
Views: 3,945
Posted By Peta
Thanks Yodaps. I did as you said and ran a...

Thanks Yodaps. I did as you said and ran a complete scan which took over an hour but no malware was detected. I then retried the Saga site www.saga.co.uk (http://www.saga.co.uk) and got the same...
Forum: Windows 7 Support 07-10-2010
Replies: 22
[SOLVED] Possible Trojan?
Views: 3,945
Posted By Peta
Possible Trojan?

I went onto the Saga website this morning and got the following message:

The requested URL was rejected. Please consult with your administrator.

Your support ID is: 18376934452691773957
I...
Forum: Windows 7 Support 04-09-2010
Replies: 5
Views: 853
Posted By Peta
I called in an expert and got this problem...

I called in an expert and got this problem solved. I had 2 identical email addresses. I don't quite know how this happened but I think it was something to do with transferring all my data and...
Forum: Windows 7 Support 03-27-2010
Replies: 5
Views: 853
Posted By Peta
screen capture of login

At last managed to upload the screen capture. Still it keeps popping up even though I am using Outlook quite satisfactorily and receiving messages. It is just a nuisance as it keeps popping up and if...
Forum: Windows 7 Support 03-01-2010
Replies: 5
Views: 853
Posted By Peta
Outlook login screen

No it is not logging into Windows itself, just Outlook. Sorry but I can't seem to paste the screen capture here.
Also now having trouble in getting back on to this site as the screen keeps...
Showing results 1 to 25 of 26

 
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