SD MMC card reader not recognized

I have a HP 6930p with XP pro. When I insert the SD card, it is not recognized. I downloaded the driver from the HP site but still not working.

http://h20000.www2.hp.com/bizsupport...tem=ob-76430-1

Any ideas what could be the reason?

First check to see if another computer can read the card. Some times a card can go bad. If it can then we know it's with in your reader itself. Check the device manager to see if any issues are there, a yellow triangle. If not, then unistall driver for card reader from device manager, then reboot this will load the generic driver for it. Then test card in reader. Then if you still have a problem go to PC website and download driver for it from there, once installed reboot and check reader.

Confirmed that the card works on another laptop. Downloaded the driver from HP, still not working.

I am baffled.

did you check the device manager for any issues?

According to the device manager, the status is: This device is working properly.

But when I insert the card and open explorer, I do not see it.

Hi Kalario

Does the SD card show in My Computer ?

That's what I meant by when I open explorer, Windows explorer or my computer. The card does not show up.

With sounds on do you get a getting connected sound when you insert the SD card ?

Try this in XP Control Panel > Administrative Tools > Computer Management > Storage > Removable Storage > Libraries - you may see your SD Card.

Thanks Veedaz...I think we're getting close.

Control Panel > Administrative Tools > Computer Management > Storage > Removable Storage > Libraries - I only see the DVD-ROM

There may be an internal connection problem with the drive. Is it under warranty? If so, contact Dell. You may have to send off to them to be fixed. If it's not under warranty, you might want to take it to a PC repair shop and see if it's a loose wire or a soldering point has come undone.