Printing problem

MY Dell 1320c network printer has been printing OK for the last year
from my Windows 7 Home Premium desktop and from other comps on the
network. All of a sudden it has stopped printing from the Win7 machine
but continues to print from other machines.
I've deleted and reinstalled the printer and it printed a test page at
the end of the installation process, but still refuses to print from
programs.
Any help appreciated.
Regards
Iain

On 22 Dec 2011, Iain <> wrote in
alt.windows7.general:

> MY Dell 1320c network printer has been printing OK for the last
> year from my Windows 7 Home Premium desktop and from other comps
> on the network. All of a sudden it has stopped printing from the
> Win7 machine but continues to print from other machines.
> I've deleted and reinstalled the printer and it printed a test
> page at the end of the installation process, but still refuses to
> print from programs.
> Any help appreciated.

"Refuses to print" isn't very descriptive. More info is needed.

Error messages?

Have you watched the jobs in the print queue?

Entries in the Event Viewer?

On 22/12/2011 13:39, Nil wrote:
> On 22 Dec 2011, Iain<> wrote in
> alt.windows7.general:
>
>> MY Dell 1320c network printer has been printing OK for the last
>> year from my Windows 7 Home Premium desktop and from other comps
>> on the network. All of a sudden it has stopped printing from the
>> Win7 machine but continues to print from other machines.
>> I've deleted and reinstalled the printer and it printed a test
>> page at the end of the installation process, but still refuses to
>> print from programs.
>> Any help appreciated.
>
> "Refuses to print" isn't very descriptive. More info is needed.
>
> Error messages?
>
> Have you watched the jobs in the print queue?
>
> Entries in the Event Viewer?

When trying to print the print dialogue box appears, when I click OK a
wakeup signal is sent to the printer but then nothing else. Nothing in
the print queue.
Regards,
Iain

"Iain" <> wrote in message news:jcve0p$v9i$...
> On 22/12/2011 13:39, Nil wrote:
>> On 22 Dec 2011, Iain<> wrote in
>> alt.windows7.general:
>>
>>> MY Dell 1320c network printer has been printing OK for the last
>>> year from my Windows 7 Home Premium desktop and from other comps
>>> on the network. All of a sudden it has stopped printing from the
>>> Win7 machine but continues to print from other machines.
>>> I've deleted and reinstalled the printer and it printed a test
>>> page at the end of the installation process, but still refuses to
>>> print from programs.
>>> Any help appreciated.
>>
>> "Refuses to print" isn't very descriptive. More info is needed.
>>
>> Error messages?
>>
>> Have you watched the jobs in the print queue?
>>
>> Entries in the Event Viewer?
>
> When trying to print the print dialogue box appears, when I click OK a
> wakeup signal is sent to the printer but then nothing else. Nothing in
> the print queue.
> Regards,
> Iain

If you wake it up manually before attempting to print, does it then print?

Did you check the event logs for errors/warnings (as asked earlier)?
--
SC Tom

On 22/12/2011 14:22, SC Tom wrote:
>
> "Iain" <> wrote in message
> news:jcve0p$v9i$...
>> On 22/12/2011 13:39, Nil wrote:
>>> On 22 Dec 2011, Iain<> wrote in
>>> alt.windows7.general:
>>>
>>>> MY Dell 1320c network printer has been printing OK for the last
>>>> year from my Windows 7 Home Premium desktop and from other comps
>>>> on the network. All of a sudden it has stopped printing from the
>>>> Win7 machine but continues to print from other machines.
>>>> I've deleted and reinstalled the printer and it printed a test
>>>> page at the end of the installation process, but still refuses to
>>>> print from programs.
>>>> Any help appreciated.
>>>
>>> "Refuses to print" isn't very descriptive. More info is needed.
>>>
>>> Error messages?
>>>
>>> Have you watched the jobs in the print queue?
>>>
>>> Entries in the Event Viewer?
>>
>> When trying to print the print dialogue box appears, when I click OK a
>> wakeup signal is sent to the printer but then nothing else. Nothing in
>> the print queue.
>> Regards,
>> Iain
>
> If you wake it up manually before attempting to print, does it then print?
>
> Did you check the event logs for errors/warnings (as asked earlier)?

No different if I wake it up manually.
I can't see ant relevant entries in the Event Viewer.
I've also checked that I'm running the latest drivers.
Regards,
Iain

"Iain" <> wrote in message news:jcvmn3$hpd$...
> On 22/12/2011 14:22, SC Tom wrote:
>>
>> "Iain" <> wrote in message
>> news:jcve0p$v9i$...
>>> On 22/12/2011 13:39, Nil wrote:
>>>> On 22 Dec 2011, Iain<> wrote in
>>>> alt.windows7.general:
>>>>
>>>>> MY Dell 1320c network printer has been printing OK for the last
>>>>> year from my Windows 7 Home Premium desktop and from other comps
>>>>> on the network. All of a sudden it has stopped printing from the
>>>>> Win7 machine but continues to print from other machines.
>>>>> I've deleted and reinstalled the printer and it printed a test
>>>>> page at the end of the installation process, but still refuses to
>>>>> print from programs.
>>>>> Any help appreciated.
>>>>
>>>> "Refuses to print" isn't very descriptive. More info is needed.
>>>>
>>>> Error messages?
>>>>
>>>> Have you watched the jobs in the print queue?
>>>>
>>>> Entries in the Event Viewer?
>>>
>>> When trying to print the print dialogue box appears, when I click OK a
>>> wakeup signal is sent to the printer but then nothing else. Nothing in
>>> the print queue.
>>> Regards,
>>> Iain
>>
>> If you wake it up manually before attempting to print, does it then print?
>>
>> Did you check the event logs for errors/warnings (as asked earlier)?
>
> No different if I wake it up manually.
> I can't see ant relevant entries in the Event Viewer.
> I've also checked that I'm running the latest drivers.
> Regards,
> Iain

If you connect the printer via the USB cable to your Win7 PC, are you able to print OK?

Are you able to ping the printer from your Win7 PC while it's on the network?
--
SC Tom

On 22/12/2011 23:23, SC Tom wrote:
>
> "Iain" <> wrote in message
> news:jcvmn3$hpd$...
>> On 22/12/2011 14:22, SC Tom wrote:
>>>
>>> "Iain" <> wrote in message
>>> news:jcve0p$v9i$...
>>>> On 22/12/2011 13:39, Nil wrote:
>>>>> On 22 Dec 2011, Iain<> wrote in
>>>>> alt.windows7.general:
>>>>>
>>>>>> MY Dell 1320c network printer has been printing OK for the last
>>>>>> year from my Windows 7 Home Premium desktop and from other comps
>>>>>> on the network. All of a sudden it has stopped printing from the
>>>>>> Win7 machine but continues to print from other machines.
>>>>>> I've deleted and reinstalled the printer and it printed a test
>>>>>> page at the end of the installation process, but still refuses to
>>>>>> print from programs.
>>>>>> Any help appreciated.
>>>>>
>>>>> "Refuses to print" isn't very descriptive. More info is needed.
>>>>>
>>>>> Error messages?
>>>>>
>>>>> Have you watched the jobs in the print queue?
>>>>>
>>>>> Entries in the Event Viewer?
>>>>
>>>> When trying to print the print dialogue box appears, when I click OK a
>>>> wakeup signal is sent to the printer but then nothing else. Nothing in
>>>> the print queue.
>>>> Regards,
>>>> Iain
>>>
>>> If you wake it up manually before attempting to print, does it then
>>> print?
>>>
>>> Did you check the event logs for errors/warnings (as asked earlier)?
>>
>> No different if I wake it up manually.
>> I can't see ant relevant entries in the Event Viewer.
>> I've also checked that I'm running the latest drivers.
>> Regards,
>> Iain
>
> If you connect the printer via the USB cable to your Win7 PC, are you
> able to print OK?
>
> Are you able to ping the printer from your Win7 PC while it's on the
> network?

I can access the printer via browser, so communication is not the
problem. I've also tried another printer which also refuses to print.
Jobs sent to print briefly appear in the print queue then disappear as
if they have been printed.
I'm suspecting that the recent Microsoft updates have screwed things up,
although I have rolled back the updates to 13th December without
altering things.
Regards,
Iain

On 23 Dec 2011, Iain <> wrote in
alt.windows7.general:

> I can access the printer via browser, so communication is not the
> problem. I've also tried another printer which also refuses to
> print. Jobs sent to print briefly appear in the print queue then
> disappear as if they have been printed.
> I'm suspecting that the recent Microsoft updates have screwed
> things up, although I have rolled back the updates to 13th
> December without altering things.

Maybe the Windows' (or 3rd-party, if you use one) firewall is partially
blocking communication. Try turning it off for a test.

On 23/12/2011 13:20, Nil wrote:
> On 23 Dec 2011, Iain<> wrote in
> alt.windows7.general:
>
>> I can access the printer via browser, so communication is not the
>> problem. I've also tried another printer which also refuses to
>> print. Jobs sent to print briefly appear in the print queue then
>> disappear as if they have been printed.
>> I'm suspecting that the recent Microsoft updates have screwed
>> things up, although I have rolled back the updates to 13th
>> December without altering things.
>
> Maybe the Windows' (or 3rd-party, if you use one) firewall is partially
> blocking communication. Try turning it off for a test.

Firewall turned off, problem remains.
Regards,
Iain

On Fri, 23 Dec 2011 11:33:21 +0000, Iain <>
wrote:

>I can access the printer via browser, so communication is not the
>problem. I've also tried another printer which also refuses to print.
>Jobs sent to print briefly appear in the print queue then disappear as
>if they have been printed.
>I'm suspecting that the recent Microsoft updates have screwed things up,
>although I have rolled back the updates to 13th December without
>altering things.

I've solved dozens of similar printing problems in recent years by
uninstalling the problem printer, then browsing to the printer in
Windows Explorer. Locate the printer on the network, right click to
display the context menu, then select the Install menu item.

There's no messing around with ports; it just works. Or at least it
has worked in 100% of the cases I've had to deal with. Might be worth
a try.

--

Char Jackson