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Please help! No sound device installed on Windows 7!!! Sound and webcam doesn't

 
 
annalena annalena is offline
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      05-22-2012
For about 2 weeks ago my battery on my laptop (ASUS Eee PC - Windows 7) got low and the computer turned off. When I turned it on again the sound on the computer didn't work, the sound symbole on the right corner on the bottom has a red X sign. I've just recovered my computer to fabric-new and the sound still doesn't work and the red X symbole is still there.

When clicking on the sound symbole with the red X on the right corner in the bottom it says "identifying problem..." and then it says that it couldn't identify the problem... My webcam on the computer doesn't work either after that.

On control panel it says "no audio device installed" and when I deleted RealTek and downloaded it again it still doesn't work!!

Please help I don't know what to doooo
 
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Shintaro Shintaro is offline
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      05-22-2012
What is the model number? We need hardware information.

What drivers exactly did you download?
 
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annalena annalena is offline
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      05-22-2012
EDIT: Asus Eee PC 1005PX

I downloaded Realtek ALC269 Audio Driver (Version V6.0.1.6293) - here is the link:
http://support.asus.com/Download.asp....zip#Audio.zip

Last edited by annalena; 05-22-2012 at 09:24 AM..
 
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Shintaro Shintaro is offline
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      05-23-2012
I'm sorry, but all I can suggest is running all the updates for the laptop.

Sorry.
 
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TrainableMan TrainableMan is offline
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      05-23-2012
I'm hoping your have W7 32-bit installed because from the looks of the ASUS drivers page it doesn't support 64-bit for that laptop.

I would download & install the Audio driver listed on the ASUS website HERE

Also listed under Utilities is an "ECam utility" which may be your camera driver.

Last edited by TrainableMan; 05-23-2012 at 03:54 AM..
 
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annalena annalena is offline
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      05-23-2012
I've tried and the sound still doesn't work
 
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      05-23-2012
Did you uninstall the Audio driver, reboot, reinstall??

Did you get a chance to update the other drivers?
 
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TrainableMan TrainableMan is offline
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      05-23-2012
Open control panel>device manager. Expand sound, video & game controllers and post a screenshot.
 
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annalena annalena is offline
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      05-23-2012
How do you mean?

Here are some screenshots. my computer is in swedish (since I live there) so I hope you kinda get the picture of it







 
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annalena annalena is offline
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      05-23-2012







Last edited by annalena; 05-23-2012 at 07:41 AM..
 
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