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picture inserting problems

 
 
wp165 wp165 is offline
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      06-15-2011
Hello,

On a Windows 7 machine, I was unable to attach a picture in an Outlook message or insert the picture into a Word document. I had the picture with a known title saved in "My Pictures". When I open My Pictures, I can see the file in question and open it with no problems. It is a small jpeg file (124 kb).

But with a Word document open and after choosing the normal "insert" routing, the picture in question does not show up as an option in the list of files. Even when I switch it to "all files" instead of just picture files, the picture does not show up. The rest of the list includes the proper list from this folder, so I know I'm in the right place. The picture is not read-only or hidden.

The same issue happens in Outlook. With a message open, when I attempt to attach the file, when I get to the list of files in "My Pictures", the file in question does not show up.

I tried renaming the file, and I tried moving it to another folder. Neither made a difference. Is there some filtering mechanism during the inserting / attaching process that prevents certain files from being worked with?

When I move the file to an XP computer, it is immediately possible to insert it or attach it.

Any ideas?
 
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TrainableMan TrainableMan is offline
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      06-16-2011
If the file is suitable for all ages and something you are willing to share, can you attach the file here?

Also which version of Outlook & Word (2003, 2007, 2010)?

Is the file extension jpg or jpeg? And are there other files in the folder with that same extension? Can you see/attach them to your documents?
 
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wp165 wp165 is offline
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      06-16-2011
The picture should now be attached - it is just an industrial vibratory unit.

I believe both Word and Outlook are from the 2003 version, installed from the same office suite.
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picture inserting problems-shaker.jpg  
 
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wp165 wp165 is offline
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      06-16-2011
I missed your other question:

Yes, there are plenty of other jpeg files in the folder (both folders) in which this file was located, and I can see them just fine and attach them with no problems.
 
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TrainableMan TrainableMan is offline
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      06-16-2011
If you go to the folder in windows explorer and you right-click on the file and select properties you should see ...
picture inserting problems-unblock.jpg
... see if the unblock option is available and try it if it is. Then see if you can access it in word/outlook.
 
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