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Outlook 2007 permission error

 
 
jeanba jeanba is offline
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      08-30-2009
Hi

Had an issue with user permissions and have seemed to fix most issues, except these :

I use Outlook 2007 with a preview pane - when previeving it complains that it cannot "create the work file. please check temp variable."

and then will not open any attachment as: "you do not have the appropriate permission to perform this operation"

I also cannot copy the attachment to the desktop


Further: there seems to be a permission issue in the "search" function also as this seems to be disabled.

Please note that I am still running the RC version of the product.

Any ideas as to where I can look to reslve these issues?

Thanks

 
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Ian Ian is offline
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      08-31-2009
What other issues did you have with user permissions? It sounds like the Outlook file permissions are also out of place.

If you go to the Help > Office Diagnostics setting in Outlook it may be able to detect and repair the permissions problem. It's worth trying that first .
 
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jeanba jeanba is offline
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      08-31-2009
Hi Ian

Thanks for your advice. I have had MAJOR issues with permissions - I think I did something stupid and then had to fix the issue folder by folder and file by file.

That said, I tried the office diagnostic route and it did not work, I have also modified file permissions where ever I could find them. Thankfully most issues are resolved except for those 3. The wierd thing is that I can modify permissions (i.e. admin rights) but the rights do not extend into fixing this problem...

I wonder if anyone has any ideas as to where I can look for those areas I must have missed
 
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      09-01-2009
If you uninstall Office and then re-install, it should re-create new file permissions as it will be creating new files. It might be worth a shot. I'll have a think on any other ways to fix this .
 
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jeanba jeanba is offline
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      09-02-2009
Thanks Ian

Seems like a logical next step. I do have 1 small wrinkle though: my copy of Office is a "home use" disk and due to my "fun and games" I have used up all my installs and am thus concerned that, should I try a re-install, I may not be able to activate the thing and thus my entire Office will no longer work

Thus any thoughts you may have on a physical fix would be welcome.

Oh yes, any thoughts on the "search" challenge?
 
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Ian Ian is offline
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      09-03-2009
I've not used Office under the "home use" license before, but I'm guessing it's just the same procedure as a normal license (but with a different license validity criteria). If worst comes to worst, you'll just need to give MS a call on a freephone number to confirm that you have a licensed version of the software.

Do to all the testing I do, I've had to re-install Windows Vista/7 and Office 2007 several times and sometimes the automatic activation won't work as I've triggered a limit. In that case, they provide a number to call and you need to enter a long string to digits and write down a response code to enter in to the application to manually activate the software.

Which search function is disabled, is it the office search function or the Windows 7 search? If it's the latter, check that the "Windows Search" service is running (Control Panel -> System and Maintenance -> Administrative Tools, and double click on Services).
 
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