no sound & white screen when logon :(

hello , i have windows 7 64bit ultimate , and i am having a few problems with it .

basically when i log on , its just a white screen , so i cant see why i am typing. also , i have no sound at all , i have tried all different realtek drivers , and its not working .

hopefully someone can help me out .

thanks

can anyone help me please ?

Can you tell us alittle about your system.

1. Have you checked to see if you have the latest System BIOS installed?
2. Have you downloaded all the latest Hardware Drivers?
3. Which computer do you have?
4. Which CPU do you have?
5. How much Memory is in your system?
6. Do you have onboard video or is it a video card?
7. Do you have onboard sound or is it a sound card?

hello , thankyou clifford for replying .

im not sure how to check if i have the latest system bios installed .
i have a custom built pc with amd 65 x2 , and a Asus m2a-vm motherboad.

i have 4GB of memory and my video and sound card are both intergrated (onboard).

If you download and run CPU-Z there is a tab called Mainboard. The Mainboard tab will list the BIOS version installed on your computer.

ok, so could that be what is doing it thehen ? because it was fine on win xp . so shall i do that and let u know what it says . thanks

bios version is : ASUS M2A-VM ACPI BIOS Revision 1002

M2A-VM BIOS 2302 is the latest BIOS update

http://support.asus.com/download/dow...Language=en-us

ok , and what do i do now , click on each link , like Audio, chipset .... , because on the audio one the latest is 2007 and vista 64bit , will that be ok then ?

also , how do i install the bios file , it is a .bin file. :/ thanks for all your help so far , much appreciated.