Windows 7 Forums


Reply
Thread Tools

No printers will install! Help

 
 
edilee012 edilee012 is offline
New Member
Join Date: Oct 2010
Posts: 3
Thanked: 0
 
      06-22-2012
I have a friend that has a Dell Inspriron and he tried to install 3 different printers, all USB, and none of them could be recongnized during the installation. They called me and I tried as well and got same thing. I tied all 3 Windows 7 supported printers and when the driver installation tries to connect/detect printer it goes and goes then says it can't "see" a printer.

In the device manager it is seen as a unrecongnized device even though the drivers are installed. I have tried to install drivers from the device manager also and get same issue. He has USB mouse and keyboard...I swapped the printer into the ports they were plugged to and same thing. It seems to detect anything but a printer.

What am I missing here? The USB cable was checked and swapped and 7 knows something was plugged in because it makes the sound but still doesn't seem to know what it is.
 
Reply With Quote
 
 
 
 
Digerati Digerati is offline
Post Quinquagenarian
Digerati's Avatar
Join Date: Apr 2010
Location: Nebraska, USA
Posts: 1,042
Thanked: 217
 
      06-23-2012
Well, unfortunately, we don't know what printers you tried this wish. While 3 sure points to the computer, if these printers are old, they may not be supported by Windows 7.

This appears to be a USB issue, but not sure. I do note that many printer installation procedures tell you NOT to connect the printer until prompted or else the printer will not be recognized.

If my, I might try to install one of those printer on another machine to see what happens.
 
Reply With Quote
 
 
 
 
edilee012 edilee012 is offline
New Member
Join Date: Oct 2010
Posts: 3
Thanked: 0
 
      06-24-2012
Quote:
Originally Posted by Digerati View Post
Well, unfortunately, we don't know what printers you tried this wish. While 3 sure points to the computer, if these printers are old, they may not be supported by Windows 7.

This appears to be a USB issue, but not sure. I do note that many printer installation procedures tell you NOT to connect the printer until prompted or else the printer will not be recognized.

If my, I might try to install one of those printer on another machine to see what happens.
I did state in the original post "all are windows 7 supported printers". They are all fairly recent models, all within a year old to the most recent being brand new. This USB issue only arises with printers and they are all different brand printers with different drivers and software and all do exactly the same thing.

I was wondering if 7 had a setting that might have been disabled on this machine that might effect printer support, even 7 doesn't attempt to install any basic Windows drivers for basic print functions.
 
Reply With Quote
 
bassfisher6522 bassfisher6522 is offline
Established Member
bassfisher6522's Avatar
Join Date: Feb 2010
Location: NC
Posts: 729
Thanked: 108
Send a message via MSN to bassfisher6522 Send a message via Yahoo to bassfisher6522 Send a message via Skype™ to bassfisher6522
 
      06-24-2012
Quote:
Originally Posted by edilee012 View Post
I did state in the original post "all are windows 7 supported printers". They are all fairly recent models, all within a year old to the most recent being brand new. This USB issue only arises with printers and they are all different brand printers with different drivers and software and all do exactly the same thing.

I was wondering if 7 had a setting that might have been disabled on this machine that might effect printer support, even 7 doesn't attempt to install any basic Windows drivers for basic print functions.

All your original post states, is that you tried the windows 7 drivers. This does not mean that the printer itself is supported by windows 7 as Digirati has pointed out. All that it means is windows 7 has some generic print drivers that might or might not work is all.

If you could fill in your friends system specs as well as the makes and models of the printers, we could try and find the support help that your looking for. Normally the drivers downloaded and installed from the vendors website rather than the install media that comes with the said hardware. Most of the time there are driver updates as well as software updates.
 
Reply With Quote
 
 
 
Reply

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Enhanced Icons in Devices & Printers Justy Windows 7 Support 2 09-14-2010 10:38 PM
printers for windows 7?? help!! stevem Windows 7 Support 5 01-25-2010 02:50 PM
Printers Missing marshalx Windows 7 Support 1 10-23-2009 09:00 AM
Multifunctional Printers The_flying_dutchman Hardware 2 09-04-2009 08:50 AM
Device Stage - Devices and Printers Blank slappydog Windows 7 Support 2 05-31-2009 11:08 PM


All times are GMT +1. The time now is 12:52 AM.
W7Forums is an independent website and is not affiliated with Microsoft Corporation.