Quote:
Originally Posted by edilee012
I did state in the original post "all are windows 7 supported printers". They are all fairly recent models, all within a year old to the most recent being brand new. This USB issue only arises with printers and they are all different brand printers with different drivers and software and all do exactly the same thing.
I was wondering if 7 had a setting that might have been disabled on this machine that might effect printer support, even 7 doesn't attempt to install any basic Windows drivers for basic print functions.
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All your original post states, is that you tried the windows 7 drivers. This does not mean that the printer itself is supported by windows 7 as Digirati has pointed out. All that it means is windows 7 has some generic print drivers that might or might not work is all.
If you could fill in your friends system specs as well as the makes and models of the printers, we could try and find the support help that your looking for. Normally the drivers downloaded and installed from the vendors website rather than the install media that comes with the said hardware. Most of the time there are driver updates as well as software updates.