Network Printers No Longer Available

I have several network printers installed on a server.
Our network consists of a mix of Win 7 and XP machines.
All computers are able to see the network printers, print to them, or add them.

I have ONLY ONE computer (Win 7, 32 bit) that can see the printers BUT when we try to add them we get "Windows cannot connect to the printer. No printers were found".

This has only happened recently. The computer in question had all of the printers installed and could print to them as of two days ago. Now they are all gone and cannot be added.

I know the printers are compatible and the drivers are updated for each OS. The computer in question can access the servers with no issue. She needs access to all of the printers so adding them one by one with an IP address isn't practical.

What could have changed on her computer to cause this issue?
I need to get this resolved.

Thank you!

Hi sczarnecki - Welcome to w7forums

Are you positive this computer still has a network connection?

Sounds as if this computer has lost a connection to the network. When a connection is broke the list of network devices are stored for future reference.

Clifford,

Thank you for responding. Yes, she still indeed has a network connection. She can get on the internet and access files/folders/applications from the servers. However, I can understand how your question could make sense. I will double check her network connection but at last check the network as available.

For clarification, when was the computer shut down last?

A Restart can sometimes fix issues of this type.

If a restart has been done and there is network access and still no printers available, I believe my next step would be to re-install the network drivers.

The computer was rebooted shortly after I was notified of the problem this morning. That, unfortunately, did not fix the issue (and I was quite confident at the time that it would)! I have also rechecked her network connectivity. It is working properly and she can access all servers.
Please pardon my ignorance, by reinstalling the network drivers, are you suggesting I get the original installation CD and reinstall the Broadcom drive from there?
Thank you!

Under "Device Manager" what is listed for "Network adapters"?

If you can tell us which network adapter you are using, We can help you locate the appropriate drivers for your system. The computer or motherboard model number would help if you know those.

Mine is listed as "Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller(NDIS6.20)
" and the link for the most recent drivers found from the motherboard manufacturer ASUS Drivers and Download

Intel(R) 82577LM Gigabit Network Connection

The link below seems to be the download page for Intel 82577 chipset.
I only hope it works for you, because it's my last idea as a solution.

Network Adapter Driver for Windows 7

I will give this a try, Clifford. I do appreciate the feedback. I'll report back (probably in the morning) as to whether or not your solution worked.

I just wanted to let you know that reinstalling the network adapters did not work.

This issue has me flummoxed. Everything else is working fine and when I install the printer individually(locally) using the IP address, it has no problems.

Just can't seem to understand how this literally happened overnight and no other Win 7 machines were affected. Crazy...

Regardless, thank you for trying to help, Clifford.
If anyone has any other ideas, I'm open to suggestions!