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[SOLVED] My mouse is shot!

 
 
catilley1092 catilley1092 is offline
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      10-30-2010
A week or so ago, I called HP Support over my mouse that has been acting up for the last month. It has constantly double clicked (or sticking) and when I try to check (or uncheck) something, it does the opposite. A big PITA for me.

At first, HP had it fixed, but the problem has returned, and worse. What really gets me, is the HP tech man went through all of this trouble, taking my computer over remotely to correct this problem, over a less than $20 mouse. Not to mention over an hour of my time. Now, when I try to click (for example) the "quick links" on the forum, they appear, then disappear.

Well, I'm not fooling with HP support on this matter any longer. Yesterday (Thursday), I bought a Logitech B100 wired mouse (OEM) for $15. Not a fancy one, but at least it has a three year warranty if something should go wrong. Originally, I wanted a combo mouse/keyboard set, but the prices were high for the good ones, and my keyboard is fine anyway. All of the "premium" ones that's designed for comfort is for right handers, or the ones on Newegg are anyway.

Anyway, my mouse will arrive on Monday, I'll be glad not to have to put up with this piece of crap any longer.

And a closing note, if you're having problems with a mouse, you're wasting your time to call HP, they put you through the wringer, to save themselves a few bucks, only to cause you problems later. Go ahead and buy a new one and get it over with.

Cat
 
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Nibiru2012 Nibiru2012 is offline
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      10-30-2010
I don't know why anyone would waste their time over a $3-5 mouse to begin with.

ALL OEM mice and keyboards are total junk in most systems unless one specifies better peripherals.

Good to see you purchased a Logitech, you'll like it. I had a Logitech Trackman Wheel for over 7 years before I decided to replace it with a wireless Trackman Wheel. The unit performed perfectly but the paint finish was starting to peel off the body and it was looking a little worn to say the least. So for Father's Day I bought myself one.

P.S.
The Logitech site shows the B100 priced at $8.99. Did the $15 include the shipping fees? I certainly hope so.

Last edited by Nibiru2012; 10-30-2010 at 05:50 AM..
 
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catilley1092 catilley1092 is offline
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      10-30-2010
Well, if my keyboard does the same as my mouse has, I'll get another one of those, too. Newegg has several Logitech keyboards to choose from, without breaking the bank.

I suppose this is one more reason that my next computer will be home built. Too much of today's products are throwaway junk, made with the cheapest materials available to them (the OEM's of the fine junk that we buy).

The cheapest CPU, hard drive, RAM, keyboard/mouse, MOBO, and on and on. If I can make this one last through the next version of Windows, it'll be the last mass produced one that I own.

Cat
 
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Core Core is offline
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      10-30-2010
I don't use the OEM mice at all. When I got the Gateway, it was a wired mouse, so I didn't bother. When I got the HP, it was once again a wired mouse. No thanks... Who the hell uses wired mice in this day and age?

I usually buy Logitech. I had a Microsoft mouse for a short while, but as is typical for their hardware, it was garbage. I've an LX8 now and am very, very happy with it.
 
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TrainableMan TrainableMan is offline
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      10-30-2010
I use a Logitech G15 keyboard; I love the backlit keys for using it in a darkened room. For a mouse I still use my Logitech Trackman wheel marble. I tried their newer trackballs but they changed the layout so that their isn't a 3rd finger rest for the center wheel and the positioning of the ball so it doesn't meet up where I like it on my thumb; I hated it enough that I sent it back.
 
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Elmer BeFuddled Elmer BeFuddled is offline
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      10-30-2010
Quote:
Originally Posted by Core View Post
Who the hell uses wired mice in this day and age?
Me!! I like being tethered to my desktop.
 
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clifford_cooley clifford_cooley is offline
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      10-30-2010
I don't like batteries period, especially with something that is not really portable.
 
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Mychael Mychael is offline
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      10-31-2010
Yeah, i've stuck with a mouse with a "tail". My Thermaltake mouse is so old now the printing is wearing off. The only reason I replaced the keyboard is 'cos i broke of the volume control wheel once when I was cleaning it.
I never eat or drink over the keyboard and keep it covered with a towel when not in use to keep some of the dust out of it.
I've only ever had one keyboard die in action on me. Even the old wheel mice I kept operational by removing their balls (ouch) given them a quick clean and polish and put them back in.
 
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catilley1092 catilley1092 is offline
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      10-31-2010
I wanted one of those "wireless mice", but the prices were up there (at least for Logitech). And most said on the package that they were for whatever version of Mac & up, and Windows XP & up. None of them (on the package) said anything about supporting Linux, the so called salespeople didn't know (a very common thing these days), so I came home empty handed. Having a mouse that works with Linux is a requirement for me.

Went to Newegg, found the Logitech B100, which was reported to be an OEM replacement, so I figured I couldn't go wrong, especially with it's good name combined with a full three year warranty.

I mean, I thought a mouse was just that, a mouse, and that any of them would work with all OS's & computers. According to the package labels, I was proven wrong on that. But the main problem with making a selection, I've already stated. Retail sales floor staff should know something about what they're selling, especially in an office store (Office Depot). Many of their customers are buying products for work, as well as home, and someone ought to know what the hell is going on. A mouse is not an optional accessory, it is a required part for the user to operate their computer.

I even carried mine with me, in case it was needed for cross reference to look up a comparable product. No one knew what to do.

So I came back home, went to searching on Newegg, and found the one that I bought. The next time I need something, I won't rely on a office store to assist me. Fortunately, I don't run a business, and my computer isn't needed for work or school.

Cat
 
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Mychael Mychael is offline
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      10-31-2010
There are so many different brands/types of computers and hardware it's unrealisitic to expect sales staff from a multi item retail store to know about them all but I'd expect better from a dedicated computer store.
Having said that many "experts" get on the bandwagon banking on the fact that xx% of users are windows users, I've spoken with so called PC repair shops that did not even know of the existence of an O/S called Linux!!.
Most basic mouse and keyboards will work on any type of O/S without dramas but if they have any special functions then they might not, if they come with a driver disk and some do then that should tell you something and you need to be sure it's compatible with your O/S.
 
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