My 64 bit Win 7 PC keeps BSODing

quaker · quaker's Computer Specs

Hi, my 64 bit win 7 PC (dell XPS 9100) frequently BSODs. I attached the zip of the crash dmp file. I'm out of ideas, I don't know what is causing this. Any help is greatly appreciated.

Thank you.

Shintaro · Shintaro's Computer Specs

Welcome to the W7 forums.

Please start with running the following from a command prompt:

chkdsk /r

It will ask a question, just press (Y)es. Then reboot.

Quote:

Call Site
nt!KeBugCheckEx
Ntfs! ?? ::FNODOBFM::`string'
Ntfs! ?? ::FNODOBFM::`string'
nt!_C_specific_handler
Ntfs!_GSHandlerCheck_SEH
nt!RtlpExecuteHandlerForException
nt!RtlDispatchException
nt!KiDispatchException
nt!KiExceptionDispatch
nt!KiPageFault
nt!IoPageRead
nt!MiPfExecuteReadList
nt!MmPrefetchForCacheManager
nt!CcFetchDataForRead
nt!CcCopyRead
Ntfs!NtfsCachedRead
Ntfs!NtfsCommonRead
Ntfs!NtfsFsdRead
fltmgr!FltpLegacyProcessingAfterPreCallbacksCompleted
fltmgr!FltpDispatch
nt!IopSynchronousServiceTail
nt!NtReadFile
nt!KiSystemServiceCopyEnd
0x0

Quote:

SYMBOL_NAME: nt!IoPageRead+97

FOLLOWUP_NAME: MachineOwner

IMAGE_NAME: hardware

DEBUG_FLR_IMAGE_TIMESTAMP: 0

STACK_COMMAND: .cxr 0xfffff8800b0bba70 ; kb

MODULE_NAME: hardware

FAILURE_BUCKET_ID: X64_IP_MISALIGNED

BUCKET_ID: X64_IP_MISALIGNED

quaker · quaker's Computer Specs

Thank you, Shintaro! I will try that when I go home today and get back to you.

quaker · quaker's Computer Specs

I tried chkdsk /r, it came out clean. What should I try next? Thanks

Shintaro · Shintaro's Computer Specs

Has there been any more crashes?

quaker · quaker's Computer Specs

Yes, there was one more crash but it didn't generate any crash dump. It just kind of freezed and I had to manually power off and turn it on. I also ran memtest and it came out clean.

Shintaro · Shintaro's Computer Specs

Can you please enable Driver Verifier (Instructions below).

Please print the instructions just in case Driver Verifier get stuck in a reboot loop.

(Borrowed from Zigzag3143 posts)

Driver verifier

Quote:

Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise.
Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

Then, here's the procedure:

Go to Start and type in "verifier" (without the quotes) and press Enter
Select "Create custom settings (for code developers)" and click "Next"
Select "Select individual settings from a full list" and click "Next"
Select everything EXCEPT FOR "Special Pool", "Force Pending I/O Requests" and "Low Resource Simulation" and click "Next"
Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen.
Continue to use your system normally, and if you know what causes the crash, do that repeatedly.
The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.

If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

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