Thumbs down for:
- Microsoft Security Essentials
After receiving the virus I had no control of the system. Task manager would not open. Computer properties would not open. Every time I tried to open a system folder or app, I was presented with a message stating the app I was trying to use had been contaminated. At the same time there appeared to be an application scanning my computer that I had not seen before. During all of this I was also presented a less than authentic security message from the Taskbar stating my security had been compromised, and was asking me if I wanted to allow this scanning program access to do something (I don't remember what the exact phrase was).
Thumbs up for:
- Safe Mode
- CCleaner
- Malwarebytes
- System Restore Points
Not being a stranger to the way these attacks operate, I knew that I only had one option. Ignore all messages and re-boot into Safe Mode. Once in Safe Mode, I could then run cleaning programs. First I ran CCleaner then Malwarebytes. Running CCleaner first will remove the trash so that the malware scanner is not scanning anything that would not need to be scanned. After removing all trash from my system, I then performed a Recovery by falling back on a System Restore Point. Once I realized Safe Mode was my only option, I was back to business in a matter of 10 minutes.
While MSE has caught a few attempts in the past, this time one got through. I will still continue to support and use MSE because, no Anti-virus application is 100% effective.